Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
941 results found
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reflect with alt key locks up illustrator (reproducible)
When you press alt while doing a reflect, it locks up the entire UI of Illustrator and you need to restart.
Please fix this
1 vote -
Illustrator window resizing problem
My work window in Illustrator has a percular problem when I want to resign the window, after clicking in the bottom right corner the window grows much bigger (off screen) and so I have to resize the window even more than normal and my cursor as I do than is sort of on the middle of the screen and not on the corner as normal. Very strange. Only happens in Illustrator when Application Frame is turned off (which is the way I prefer)
1 vote -
Panels won't open
I used to have this problem with InDesign, which I don't get anymore. Now it has migrated to Illustrator. When I start AI the panels don't work. I have to restart 2 or more times to get them to work. I have noticed some correlation between this and the Adobe Libraries (also in the panels) not connecting. It's a real PITA. Please fix.
4 votes -
Giant Font Menu in Secondary Monitor
Using an external/secondary monitor off of a Surface Pro 6. The Font Menu is so big it's unusable. Works fine on the main display, but gets like this on the second monitor.
3 votes -
Image Trace panel greys out on existing traced object
CC2019 v23.0.6
After tracing an object, the Image Trace panel is greyed out. The only way to 'activate' the options is to switch views in the Control Bar a couple of times. It's arbitrary and annoying.
4 votes -
Drop Shadow Bug on Modal Dialog version 23.0.6 (64-bit)
When any additional option opens in the middle of the screen, it leaves the outline of its drop shadow after the dialog box has been closed. It will only go away if I completely restart my computer.
This is a major inconvenience and it's unreasonable to be expected to restart my computer every time I want to browse different options.
I've attached a screenshot showing the bug - I had the different stroke profiles opened. The issue happens when ANY option dialog box opens on the screen.
1 vote -
BAD TRANSLATION in french
I wanted to draw your attention on a problematic/erratic translation in the french version of illustrator (formerly it was ok, up to CC) : when you want to incorporate/embed a linked image, you go to the links panel menu, and instead of having "incorporer l'image" (incorportae/embed the picture), the option is "image(s) incorporée(s)" which means "incorporatED images", which is wrong, and totally misleading/confusing as it means the same as the other option, saying "montrer les images incorporer" (show incorporated images).
You really should correct this… and reactivate the possibility to incorporate images just by double-clicking an image in the links…
1 vote -
ILLUSTRATOR
I cannot express enough or write enough about how terrible adobe is. I have to use it for work and my program constantly crashes leaving me recovery files which is fine except WHEN THEY DONT RESTORE. I JUST SPEND HOURS ON SOMETHING AND THE PROGRAM CRASHED WHILE I WAS SAVING AND DIDNT RECOVER ANYTHING. IM SO LIVID. ******* FIX YOUR ******** ILLUSTRATOR PROGRAM.
1 vote -
missing "incorporate image" function in the Links panel menu
Mac os 10.13.6 illustrator CC2018
I don't have the possibility to incorporate images in the links meny panel, the function/option is not even featured, it is missing…
I checked online to see if this function had been moved elsewhere but apparently it should be there, so I guess I'm encountering a bug… and I need to incorporate the images…
Thanks for your help1 vote -
Constrain switch broken
The constrain switch for w/h in the Transform panel is broken. When the panel is openen, the option seems inactive (chain with line through), but is active. Has to be clicked twice to be really inactive.
1 vote -
Double click on color picker in ver 23.0.6-Mac always clashes Illustrator.
Select text box or object => double click 'color picker' => freeze. Need to force quit every time.
MacOS= 10.12.6 Sierra.1 vote -
Ctrl+Tab does not work when Caps Lock is on
When Caps Lock is on, the Ctrl+Tab shortcut for switching document windows does not work.
When Caps Lock is off, the Ctrl+Tab shortcut works normally.
I believe that this is not intentional behavior.
All the computers in my studio are experiencing this problem, resetting preferences does not help.Windows 10 64bit (this problem was also present on Windows 8.1 64bit and older versions of Illustrator)
Latest Illustrator version
Intel i7 processor
32 GB of RAM
NVIDIA GTX graphics card6 votes -
Touch gestures stop working after using pen
When I start Illustrator the finger gestures (two finger pinch etc.) work fine. After touching the screen with stylus, gestures stop working until restart. AI 23.0.6/Windows 10 1903/stylus AES on Lenovo Yoga
1 vote -
Adobe Sketch inaccurate. No Product against which to report
Please See forum post entitled “Adobe sketch accuracy questioned”
On iPad Air, iOS 12.4, Sketch 4.7.1 drawing occurs displaced from centre of stylus, toward to of device.
Gave up using Sketch in Sep 2017 as this was a show stopper for me. I don’t understand how anybody can use it like this. It is such a fundamental issue that I cannot believe it has not been addressed. Others in the forum post discussion agreed it was a bug and the question seems to have been answered - it is a bug.
Came back to look at Sketch again 2 years…
1 voteCan you please contact Adobe support – https://helpx.adobe.com/support.html
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Show Character Alternates
"Show Character Alternates" checkbox under the Type preference pane is not clickable. While trying to disable the annoying Glyph popup window I discovered that I cannot change this preference setting. I was able to change the setting by manually directly editing Illustrators preference file manually which reflects the change when relaunching the program, however it can not be changed through the UI.
MacOS Sierra 10.12.8
Illustrator 23.0.41 vote -
Illustrator looses workspace settings
Good day. My problem is that I worked for a very long time in Adobe Photoshop (cs3,4,5,6, cc). But Ai surprised me - to make a backup of the workspace I have to go to AppData / Roaming / Adobe / Illustrator etc. and make a copy of the folder, because when I open a new document, I get a completely different space. (Export/import settings do not help) Why can’t you transfer the settings to the program, and not to the open document? Every time I do as I feel comfortable and every time I reduce the Tool panel, because…
2 votes -
Why did you add a stroke to the Layer Thumbnail of empty layers?
In previous versions of Illustrator, if you deleted all the content of a layer or sublayer, you could immediately see that it was empty because its thumbnail in the Layers palette lost its stroke. Now all layer thumbnails have a border regardless. This was a very useful feature, and I can't imagine why it would deliberately be removed. Can you please add it back?
1 vote -
When Starting a new work or opening a pre-made work, a bug appears
I can access all the tools and tabs, but I can't see them and it crashes, I already checked my requirements and their all good, so anybody have an idea of whats happening?
1 voteOuch! this looks ugly. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Select Objects in Layer selects locked objects
Objects that are locked within a layer get selected when selecting everything in a layer. Instead of selecting everything in the layer except the locked items.
Win 7, Ai CC 23.0.3
12 votes -
Alt + Scroll wheel doesn't zoom
Just updated to 23.05 (64 bit windows 10) and the alt+mouse wheel no longer zooms. It just scrolls left and right same as CTRL+mouse wheel. If I use ALT+Shift+Mouse wheel it does scroll.
22 votesI am glad to update that this issue was fixed in 23.1 release.
Thank you for all the feedback.
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