Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8114 results found
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Alternative glyph (made with Fontself 3.5) don’t shown in text, when not installed in OSX or restart AI
I have a problem testing a new font. I create a font (Fonstelf 3.5.0) with character “a” and an alternative “a.alt” glyphs. I installed the new font just local for/in Adobe Illustrator CC 2020. In the window “Glyphes” I can see my alternative characters. But when I enter a text with the text tool, I only get “a” instead of “a.alt” which I selected in window “Glyphes”. I save my test.ai document.
After install the font with font book in the OSX 10.14.6 I can use and see “a.alt”. Funny fact: After installing the font and re-open test.ai document, the…
1 vote -
Panels not expanding... Mac OS X Catalina 10.15.2
Panels not expanding... Mac OS X Catalina 10.15.2, Illustrator 24.03
1 vote -
Adobe Illustrator point location does not move when changing Y coordinates value by a hundredth.
Adobe Illustrator 2020 24.0.1 on Windows 10 x64 Version 10.0.18362
After giving an object a stroke of 5 and attempting to move a point in the bottom left corner, I discovered that it was not being consistent when being changed in the hundredths. When changing it, it appears to be the same as whatever position it was before. I expected the Y value 483.61 to put the location of the point somewhere in between the coordinates 483.6 and 483.611, but this is not the case.
1 vote -
Illustrator 24.1 can't place AI files created in the same version WIN 10
Illustrator 24.1 can't place AI files. It seams to only affect AI files created in version 24.1.
When attempting to link the AI, illustrator does not generate any preview of the file. It allows the user to follow the placing process but no content is shown when placed on the artboard and also it does not honor the linked file dimensions.
After hitting the "cancel" button on the import tool an error message appears stating Illustrator could not read the ai file.The same file can be linked successfully when saved as a PDF.
The files to be linked sit…1 vote -
Ai 2020 | Library chaos, lies, and the worst valentines day ever | sign out bug thing |F**K
i dont know what more i need to say... im so frustrated. literally wasting hours with this happening over and over and yall **** blocked the way cc2020 ai works with the previous versions. basically forcing us to us 2020 then it screws up.... i should of been a stripper.... thanks mom
1 vote -
Headline gone on export to PNG.
When I export to PNG the file loses my headline. Whether the font is set to color or not. I distills a PDF properly.
1 vote -
File/Place… + "Go to folder"
In previous version the Finder command "Go to folder…" worked even for Illustrator "File/Place…" interface
1 vote -
Sunburst shape distorted when saving Illustrator (Version 24.0.3) file to PDF
Sunburst shape distorted when saving Illustrator (Version 24.0.3) file to PDF. I have created a sunburst shape in illustrator using a circle shape, then adding a dashed like stroke. The file looks totally fine in illustrator and also when I save it as a PNG and JPG, but when I save it as a PDF the sunburst is distorted (uneven lines). I even sent an illustrator file to a printer and my prints arrived distorted, which means they had the same problem. They are also using the latest version of illustrator. Is this a bug?
The larger file shows the…
1 vote -
Illustrator crashes when I copy/cut images with Pantones.
When I copy or cut an image in my document, my illustrator v24 crashes for some minutes.
1 vote -
Keyboard input lag 24.0.3
Keyboard input lag in 24.0.3, not present in Catalina
1 vote -
user interface does not hold settings of brightness
The user interface does not hold the brightness settings. When illustrator restarts, many times it does not sustain the brightness setting from the last session
1 vote -
Adobe Stock to Illustrator?
Cannot load the Adobe stock images into any of the adobe suite apps.
1 vote -
double rulers
I've isolated exactly when this occurs. If I use the preflight panel, then go into overprint preview mode, it happens when I exit overprint preview mode in the preflight panel. At that point, the top ruler becomes two rulers. It happens maybe 70% of the time. Furthermore, when this happens, the cursor becomes offset by the same size as the lower ruler. The cursor is off by something like 3/4 inch. It's easy to resolve it. Control/Y and Control/Y again and it resolves, but it keeps coming back. This only happens on my Mac which is from around 2014. It…
1 vote -
24.02 still hangs
24.02 still hangs, occurs when you try to print a file or close a file...is there any suggestions that can be made to fix this?
1 vote -
Print size and arrows on lines
When changing the direction of the arrow on a line, Print preview will switch to A4 even if the parameter has previously been set as A3.
Print Format : A3
- changing the direction of the arrow on a line -
Print Format : A4: //
1 vote -
Replacing file doesn’t work
When I edit the file, then choose to replace the original one, the previous one hasn't been successfully replaced. When I open it, it still the last version.
1 vote -
Text in opened SVG is wrong size and outside artboard in v23.1 and v24.0.2
In newer versions of Illustrator (23.1 and 24.0.2, for example) the text in our SVG files may appear at the wrong size and outside the artboard. This incorrect text commonly appears at the top-left.
The ZIP file contains a problem SVG, a preview JPG of how it should appear, and any customer-provided files used in the design.
Also attached are copies of each version's System Info readouts and a screenshot of a problem design open in AI 24.0.2.
1 vote -
Shortcut Window doesn't auto close
When opening Illustrator you are welcomed by the shortcut window showing previous files and most used file creation options etc.
On Illustrator 24.0.3 and previous iterations when using the shortcut window the file opens as it should but you are left with a blank shortcut window open, which then needs to be closed. I have attached a screenshot.
I am using an iMac with High Sierra
1 vote -
Character Information in Properties Panel not appearing
When I click on any text the Character information in the properties panel immediately disappears. The character information is only visible before I click with the Text tool. This is making it REALLY difficult to work with text.
1 vote -
Fill & Stroke colors & gradients selective but only previous fill visible on object
Latest Windows PC Version 10 64-bit. Adobe 2020 (24.0.2).
Everything was normal until I began drawing a regular 5-point star with green fill & black stroke (fill color doesn't really matter). Layer shows correct colors of star in layers panel but the layer folder and what's visible on screen show no change in red fill result (which was set previously). In other words, choosing different fill colors made no difference. However, stroke color can be changed. Tried other shapes with same results. (Even restarted Illustrator.)
Putting another shape on top of a previous shape caused the stroke of 2nd shape…1 voteThis happens because the top layer has a custom appearance applied to it.
To undo that, you’d have to target the layer again, open the Appearance panel, and click the 'Clear Appearance' button.
You can read more about Appearance and Selection markers in Layers panel here:
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