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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Spacebar not working as quick hand tool

    Spacebar has stopped working as hand tool as of 2018 update.

    336 votes

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    460 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Running an Action from script

    Hello,
    In Illustrator CC latest update, my following script does not work:
    1- Select a couple paths (in script) (all of them close paths in different groups)
    2- execute my action which offset paths with certain amount

    The problem is in this new version after the action dis-select all of them except one, but before this version it worked and keep all of my selection paths still as selected ( by path I mean the new offset paths, but for all of them)

    It really made trouble for my script in the company, because some computer still does not have…

    65 votes

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    8 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  3. 63 votes

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    16 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  4. [25.3.1 macOS]Photoshopで作成したpsd画像に日本語のクリッピングパスが使用されていると、Illustratorに配置してもクリッピングパスが反映されない

    再現手順

    Photoshop v21.2.9(2020)やv22.2(2021)など日本語のクリッピングパスでの不具合がないバージョンで、日本語のクリッピングパスを適用したpsd画像を作成。
    Illustrator v25.3.1(2021)で、1で作成した画像を配置するとクリッピングパスが適用されずに配置される。Photoshopでクリッピングパスを欧文にすれば、Illustrator v25.3.1でクリッピングパスが適用された状態で配置される。なおIllustrator v24.3および v25.2.3ではこの不具合は再現されませんでした。

    ※photoshopで作成した画像フォーマットが、eps,tiff.pdfの場合はこの不具合は再現されませんでした。

    動作環境

    macOS Big Sur バージョン11.4

    MacBook Pro 15-inch 2016

    54 votes

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    6 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →

    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご報告いただきました内容につきまして、以下の現象の再現を確認いたしました。

    ※ 日本語クリッピングパス名が正しく保存される Photoshop (ver.22.2 以前)で 作成した PSD ファイルを使用して検証しました。

    1. PSD 画像を Illustrator ver.25.3.1 のドキュメントに配置した場合、クリッピングパスのマスクが解除されている。
    2. 正しいマスクで配置された PSD 画像を含む ver.25.2.3 以前のドキュメントを ver.25.3.1 で開くと、マスクが解除されている。

    上記の結果から、Illustrator ver.25.3.1 では、日本語クリッピングパス名の PSD 画像のクリッピングが認識されないという問題となります。(Illustrator のバージョンアップで発生した問題)

    現状での回避方法ですが、Photoshop のクリッピングパスが Illustrator で認識されない場合は、Photoshop 上でパス名をご確認いただき、「日本語ではなく欧文英数字(シングルバイト)のパス名に変更して保存」し直していただくことで、クリッピングが認識されます。

    今後、開発の進捗がありましたら、こちらでご報告いたします。

    また関連した別案件となりますが、Photoshop の日本語クリッピッングパス名の問題につきましては、 Photoshopフォーラムの以下のトピックの「症状その⑦」をご参照ください。
    【6/8更新】Photoshop 22.3.x /22.4.x (2021年3月リリース以降)で確認されている問題について | Photoshop
    https://community.adobe.com/t5/photoshop%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0/6-8%E6%9B%B4%E6%96%B0-photoshop-22-3-x-22-4-x-2021%E5%B9%B43%E6%9C%88%E3%83%AA%E3%83%AA%E3%83%BC%E3%82%B9%E4%BB%A5%E9%99%8D-%E3%81%A7%E7%A2%BA%E8%AA%8D%E3%81%95%E3%82%8C%E3%81%A6%E3%81%84%E3%82%8B%E5%95%8F%E9%A1%8C%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6-photoshop/td-p/11900073

    よろしくお願いいたします。

    Illustrator チーム

  5. View Using GPU Gets Greyed Out Permanently with Outline Mode

    Hello, with fresh preferences, 'View using GPU' and scrubby zoom are enabled in Illustrator. if I turn on Outline Mode, Illustrator loses connection with my GPU. The 'View using GPU' option becomes greyed out and never restores. In order to get it back I have to delete my preferences. Here is my system info:

    Illustrator 25.1
    OS: Windows 10
    GPU: 2 x NVIDIA Titan Black
    RAM: 64 GB Memory
    GPU Driver: Driver 460.89
    Display: ASUS PQ321Q 4K

    36 votes

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    52 comments  ·  GPU Rendering Issues  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All,

    Hi,

    Thanks for the information provided to the Illustrator team.

    As we are hearing from some users that the issue is not completely fixed , we are working on trying to reproduce the issue at our end . Kindly provide a screen recording \ elaborate steps for reproducing the issue/

    With Best Regards,
    Aishwarya G Gadodia

  6. tour

    For the love of god get rid of the fking tool tips. I don't need to take the freakin tour. I DON'T need it popping up and disrupting my fking workflow. I've been using Illustrator for over a decade. I DON'T. NEED. YOUR. TIPS.

    34 votes

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    Under Review  ·  5 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  7. Locked background objects unlocking/moving when using lasso selection tool

    When I select using the LASSO tool, on screen shows the correct points have been selected, but when I then try to move just these selected points, Illustrator also moves the LOCKED background objects underneath. This error does not happen when I select using other tools. This is clearly a bug!

    23 votes

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    17 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  8. Maintain width and Height Proportions bug

    This has been a bug for at least a version or two: draw a shape, go to transform it in the Properties panel, and even though the "Maintain width and Height Properties" icon indicates "not constrained", adjusting one of the dimensions adjusts the other proportionally. This seems to happen only in a fresh file (perhaps fresh launch of Illustrator), and once I click and unclick the Constrain button once, it doesn't recur in that session.

    https://www.dropbox.com/s/u0gqadn2lezzq7n/Constraint%20bug.mov?dl=0

    So in the screen grab above, I draw a box freehand, then in the Properties panel, begin adjusting the height with my arrow keys.…

    21 votes

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    20 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  9. 透明部分を含むグレースケールモードのPSDファイルを配置するとGPUプレビューできない。

    オペレーティングシステム macOS 10.15.6(imac20,1 32GBmem/1TBSSD/AMD Radeon Pro 5300_4GB)
    Illustrator CC ver.25.2.3

    問題が発生したときに実行していた手順
    1. CMYKドキュメントをGPU表示で編集中に透明部分を含むグレースケールモードのPSDファイルを配置する。
    2. GPUプレビューからCPUプレビューに切り替わり、以降、Illustratorを再起動するまでそのドキュメントでは先程の配置画像を除去してもGPUプレビュー表示に戻せない。

    想定していた結果
    GPU表示が正しく機能する。

    実際の結果
    CPU表示に強制的に切り替わってしまい、GPUプレビュー表示に出来ない。

    RGBモードのドキュメントではこの症状は発生しません。透明部分を含む画像形式であっても他の形式ではこの問題は発生しません。また、Windowsでは起きないとの報告を受けています。
    以下のコミュニティスレッドをご参照下さい。
    https://community.adobe.com/t5/illustratorフォーラム/gpuで表示-が使えなくなる/m-p/12040056#M25098

    20 votes

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    1 comment  ·  GPU Rendering Issues  ·  Flag idea as inappropriate…  ·  Admin →

    製品フィードバックへのご協力ありがとうございます。

    Mac 版の Illustrator 2021 製品版にて、以下の現象が確認されました。
    (Windows 版、または Illustrator 2020 では問題が発生しない)

    ・グレースケール PSD ファイルは、背景をレイヤーに変換しただけでも問題が再現する
    ・RGB カラーモードのドキュメントに配置した場合は問題ない
    ・埋め込み配置の場合は問題ない

    今後、さらに検証を行ってまいります。
    情報アップデートがありましたら、こちらでご報告いたします。

    Illustrator チーム

  10. SVG Paths with marker endings render only the markers, not the paths

    MacOS Mojave 10.14.6
    Illustrator CC 2019


    1. rename the attached .txt file to .svg and import the SVG file into Illustrator.

    expected result: Illustrator should display a line with an arrow at the end.
    actual result: Illustrator displays only the arrow at the end.

    also attached: image of problem behavior.

    removing the marker-end attribute from the path in question will display the line.

    20 votes

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    9 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  11. Pasted artwork does not remember sublayers

    When pasting artwork from one file to another with matching layer and sub-layer names, Illustrator will not remember sub layers and pasted artwork has to be re-sorted in to sub layers.

    20 votes

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    9 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  Anish Kumar responded

    Hi All,

    Thanks for reporting this issue and sorry for the inconvenience caused. We are able to reproduce this issue at our end and it is currently under review.

    Thanks
    Anish Kumar
    Illustrator Team

  12. Alt-Drag to Duplicate (and Shift to align) Only Works Intermittently

    Duplicating objects in Illustrator CC 2017 only works on occasion, it is not consistent as it was in previous versions. Holding Shift to align while dragging and duplicating also doesn't work. These were both key features of Illustrator and if there is a way to fix this problem I would be very interested to know how!

    19 votes

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    22 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. スタート画面に表示されるプリセットの修正要望

    Illustratorのバージョン:25.2.1(macOS ,Bigsur)
    スタート画面のプリセットの修正をお願いします。

    ・「A4」の単位の表記をmmに修正してほしい
    ・「はがき」のカラー設定をRGBからCMYKにしてほしい

    16 votes

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    Under Review  ·  0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  14. Performance issues in pixel preview on 5K retina screen

    When working in pixel preview mode on the retina screen of my iMac, the scrolling and zooming in Illustrator are very laggy. Please do the needful ASAP or we plan to move to "Affinity" because illustrator is unusable for me and its impact our workflow.

    13 votes

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    9 comments  ·  GPU Rendering Issues  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  Anish Kumar responded

    Hi All,

    Thanks for reporting this issue and sorry for getting back so late. We are able to reproduce this issue at our end and it is currently under review.

    Thanks
    Anish Kumar
    Illustrator Team

  15. Can't move paragraph indent markers back to 0 in tab panel

    Illustrator CC 2018
    Windows 10

    When I try to move the top or bottom indent markers back to zero, it snaps back to its original place.
    If I type 0 in the X: box, it doesn't work.
    If I set it to 1, cliclk in the X: box and press the down arrow on my keyboard, it doens't work.

    The only way to set it back is via the Paragraph panel.

    12 votes

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    9 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  Anish Kumar responded

    Hi,

    Thanks for reporting this bug Illustrator Team really appreciate this.
    We are able to reproduce this issue in house and we are investigating it .

  16. Color palette overrides fill colors and color modes in Illustrator 2018

    Hi, I am a design professor and most students in my class experienced a specific problem when we were doing an exercise to learn how to apply the correct color palettes to different logo files. Specifically, we created fictional identity designs as a means to learn how to create a production-ready bundle of files (a logo with versions in b&w, spot color (Pantone), 4-color process, and RGB). Almost 100% of my 18 students had their 4-color process file -- which was filled with CMYK colors upon designing, and should have stayed CMYK -- show up as being filled with RGB…

    11 votes

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    Under Review  ·  4 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  17. SVG Export Missing XML Encoding Tag

    The latest updates to Illustrator (21.0.1) seems to have removed the all-important encoding tag required by browsers to render SVG appropriately when embedding etc. in an html page.

    It exports the svg without this tag at the beginning of the file.
    <?xml version="1.0" encoding="UTF-8" ?>

    11 votes

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    Under Review  ·  12 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  18. Numbers disappear in text box when creating outlined text

    On illustrator CC 2020 updated windows 10
    creating a text box with text and numbers.
    Aligning paragraph direction in right to left (middle eastern text alignment)
    Right click on text box
    Create outlines
    The numbers will disappear
    In the attached file there is a live text and an outlined one when the numbers disappeared

    10 votes

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    4 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  19. Line tool is immune to the Constrain Angle

    When you set up Constraint Angle to 30 or whatever is different form 0 or 90, pick up Line tool and hold Shift, it still snaps to 0, 45, 90, 135... instead of 30, 75, 120, 165...

    10 votes

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    5 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  20. Smart Guides no longer work.

    Smart Guides no longer work in Illustrator

    9 votes

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    4 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  Anish Kumar responded

    Hi All,

    We are able to reproduce this issue at our end and it is currently under review.

    Thanks
    Anish

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