Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8075 results found
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Plug In Error Message
I get this error message every time I start Illustrator. Running Windows 10
1 vote -
application became 'zoomed in'
Application became 'zoomed in' – the whole interface looks bigger. Using on 2nd monitor with Wacom tablet.
1 vote -
Elements NOT Saving
Trying to understand why certain outlined text wont save and goes missing from .jpgs when exporting... Tried restarting, tried saving the file and bringing it to another window. Just another f***ing error.
1 vote -
App freezes or doesn’t render artboard if second monitor gets unplugged
Both Ps and Ai malfunction when using a second monitor.
Problem: when either application is open and I shut off, unplug 2nd monitor or close laptop with 2nd monitor still plugged in, the next time I am in either app the files I have open are frozen. Or when I open a new file there is no artboard shown.
The only resolve is to restart the program.1 vote -
Custoimised Brush stroke doesn't show
Using surface pen and customised brush doesn't show strokes until I let go off the pen or mouse. It only appears as red lines. Please fix it!
1 vote -
Sometime Hnag in open file, must restart
When i start illustrator first time it cant open my files and hang my pc, than must restart pc than it comes fix it, but after some time it again facing
1 vote -
3D revolve doesn't draw properly
I drew half a star, tried to revolve it but it doesn't always layer and shade the different parts correctly. Sometimes a cone appears outside of it. Another example in this screenshot, where there's a line visible straight through it and the shading is wrong in the top part:
1 vote -
A document got flattened on reopening, no layers
Hello Adobe, I created a complex layered design, I saved it, and turned my computer off on 7pm, and when I turned my computer at 4pm in the next day, all the layers is gone, all of them flattened into a single image so I can't do any further editing. Please help, this is a serious bug in AI, thank you
1 vote -
Performance and delay on Illustrator 2020&2019 - iMac 5k 2019 with Pro Vega 48
Here is the video where I compare performance issue with other graphic software and desktop CP with Illustrator 2020 on the iMac 2019. Fps is drop when moving canvas by hand tool and when you want to resize simple vector shape you see on screen and feel some kind of latency, delay (watch carefully the video below). On the video you can see this lag how its behavior on iMac and how its snappy od Pc Dekstop. Performance is the same on Mojave or Catalina. I was handing for 5 days with your customer support and technician support. Still the…
1 vote -
selection bug
As the title describes, this is a bug with the selection tool. I've had this bug several times today, everytime it does I have to restart Illustrator which is madness.
feel free to check the files that I've provided, and please FIX THE BUGS BEFORE ADDING MORE FEATURE TO ILLUSTRATOR. the features are useless unless Illustrator improve the reliability to the users.
1 vote -
Problem with Simbraille Font in Illustrator when trying to Save As a PDF.
Problem with Simbraille Font in Illustrator when trying to Save As a PDF.
In Illustrator, I use the Type Tool to create the letter "a" using the SIMBRAILLE font. It appears correctly in Illustrator. Dot 1 is larger than dots 2,3,4,5 and 6. This is the effect I want. (I am creating special flash cards to use with a student at school). When I am done saving my file (I have the Braille cell, and the corresponding character beneath on a second layer... depicting the letter "a" is a different font (calibre regular), and the above are against my background…1 vote -
Cutting out parts of the exported PNG
Exporting "saveforweb" PNG cut all the logos a few pixels in.
P.S. ever since CC was released (and started renting out your software) the quality went down, your software doesnt work well with macos catalina. BOOOOOOO Adobe. BOOOOOOOO.
Money hungry sons-a-*******.
1 vote -
UI Panels not rendering with Catalina update
The panels in the user interface for both Illustrator and Photoshop have started not rendering properly (aka disappearing) both for the document panel and for workspace panels the ever since upgrading to Catalina on Mac. This most commonly happens when pressing "F" to switch between document views. Other times when switching from another application to the Illustrator or Photoshop window, the entire document disappears despite the Window dropdown menu saying it is open.
I have contacted Adobe Customer Support and they have continually told me to delete my preference files (Illustrator) or turn on/off Legacy compositing (Photoshop). Despite doing these,…
1 vote -
Problema de font
O Illustrator não informa quando um arquivo não term as fonts instaladas no sistema, mudando automaticamente sem nenhum comunicado.
1 vote -
Cannot make invisible/visible layers
Cannot manage my layers. The "eye" of the layers look like not working.
Like you can see in my capture, the layers are not visible mode but still visible.Restarting computer is a waste of time, didnt work.
I need this function to work obviusly. So fix them because I must spend my time looking for another version ( and I paid for the 2020 )
MacOs High Sierra 10.13.6 2,8 Intel Core i5 8GB 1600Mhz.
Wacom Cintiq Pro 161 vote -
Spanish mistraslation
When you choose Object > Path > Simplify and go to advanced options, the line: "Show original path" is mistranslated to: "Mostrar ruta original". It should be: "Motrar trazado original".
"Path" could mean ruta or trazado, in this case means trazado.
1 vote -
Image trace distorts the image
Image trace creates a transparent line around the image so when added to swatches, the image doesn't go together. There is a transparent line around the swatch
1 vote -
PDF Preview not available (24.0.1)
Despite "Create compatible PDF file" option checked, the PDF preview states it wasn't.
1 vote -
FIX pdf file saving
Fix the fact that you receive an error when you try to save over a .pdf with the same file name. Its been a problem for Multiple Editions.
1 vote -
The fill of the object is not following the guide lines.
the fill of the object is not following the guide lines. It's seems to be the preview in illustrator because when I paste it in photoshop it displays correctly.
1 vote
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