Flickering Cursor
The cursor constantly flickers on my MacBook Pro 2017 with Touchbar.
Really annoying.

I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here
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Kenneth Pundit commented
This is the fix
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melissa commented
Can't have Illustrator and Photoshop open at the same time because the cursor/mouse arrow flickers in Illustrator when Photoshop is also open. Annoying, distracting, and has been a problem for a long time. This is the 3rd computer I've had with the issue. A few other threads are open. Can't understand why there are not more votes for those bugs as I see long, long threads of conversations and multiple youtube videos offering the fix for this problem. Please, please, pretty please fix this! You would be my hero.
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Someone75 commented
Yes, close this ticket, great! Sending an email to sharewithai@adobe.com with no response for 2 month! Adobe, you're a great team.
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Bleart Restelica commented
The problem occurs all the time in Illustrator the Cursor is constantly flickering from the illustrator cursor to default mac one. It constantly changes, it has become impossible to work on. I have a Macbook Air 13" M1 2020. Does anybody have an idea how to fix this?
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Someone75 commented
They will never fix it, never and it is annoying...
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ryder ripps commented
still have this issue
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ryder ripps commented
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moellerart commented
I habe the same problem: If there is one Document open in psd, the Cursor flickers in different other programs – it changes its form from the tool tu the norma cursor very quickly. This problem occurs ind indd, illustrator, Safari, mail eg. when i close all doks ind psd the problem is gone. BUT: I´m workin parallel with all programs, interactive, so i cant always close documents to erase this problem.
Please Adobe fix this problem – in my opinion the problem is bases partially to the tool settings in PSD!
iMac (Retina 5K, 27", 2020) 3,6 GHz 10-Core Intel Core i9, Catalina, Adobe CC latest, AMD Radeon Pro 5700 XT 16 GB
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moellerart commented
I habe the same problem: If there is one Document open in psd, the Cursor flickers in different other programs – it changes its form from the tool tu the norma cursor very quickly. This problem occurs ind indd, illustrator, Safari, mail eg. when i close all doks ind psd the problem is gone. BUT: I´m workin parallel with all programs, interactive, so i cant always close documents to erase this problem.
Please Adobe fix this problem – in my opinion the problem is bases partially to the tool settings in PSD!
iMac (Retina 5K, 27", 2020) 3,6 GHz 10-Core Intel Core i9, Catalina, Adobe CC latest, AMD Radeon Pro 5700 XT 16 GB
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moellerart commented
I habe the same problem: If there is one Document open in psd, the Cursor flickers in different other programs – it changes its form from the tool tu the norma cursor very quickly. This problem occurs ind indd, illustrator, Safari, mail eg. when i close all doks ind psd the problem is gone. BUT: I´m workin parallel with all programs, interactive, so i cant always close documents to erase this problem.
Please Adobe fix this problem – in my opinion the problem is bases partially to the tool settings in PSD!
iMac (Retina 5K, 27", 2020) 3,6 GHz 10-Core Intel Core i9, Catalina, Adobe CC latest, AMD Radeon Pro 5700 XT 16 GB
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Anonymous commented
Still happening after many years - brand new Mac Pro with lots of RAM and the latest install of Adobe CC.
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Anonymous commented
Please fix this. I have upgraded to a brand new Mac Pro 2020 and the first software installed is Adobe CC... nothing else is on here and I have exactly the same problem that's been bugging me for years. If anything it's worse on this new kit. Do a bit of work in Photoshop then try to use Illustrator or InDesign and the cursor flickers (e.g. changing state from pointer to hand) making both programmes unusable. I shouldn't have to hide or close Photoshop whenever I need to work in Illustrator (or InDesign).
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Anonymous commented
I am surprised this isn't fixed yet. It's a well known bug which has been around for many years.
It's been bugging me since 2012 and I thought maybe my old 2009 mac with 16gb ram was a factor, but no... I have just upgraded to a 12 core Mac Pro 2020 with 160gb ram. I pay for all the latest Adobe software so it's not my equipment at fault.
The old hack is to hide Photoshop if it's open in the background but this doesn't always work.
Both Apple and Adobe are aware of this bug but no attempt seems to have been made to fix it.
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Vanessa commented
MacBook Pro (16-inch, 2019)
Processor 2,3 GHz 8-Core Intel Core i9
MacOS Big Sur 11.2.1 (20D74)
Memory 16 GB 2667 MHz DDR4
Graphic AMD Radeon Pro 5500M 4 GBI'm experiencing a jittery/buggy/flickering mouse cursor when my cursor's about to change mode, to type mode or other different pointers.
Explanation in GIF: https://i.stack.imgur.com/c3tBo.gifThis also occurs in both Safari and Chrome while I'm opening any Adobe application. It also occurs in other non-hyperlink instances of the mouse cursor changing, such as hovering over the drag handle when resizing Finder columns.
Every time the mouse transitions from the hyperlink pointer to the arrow pointer, the arrow pointer briefly visibly flashes in the wrong position before correcting itself.
Many said this is a GPU issues - AMD Radeon and the compatibility with Adobe & MacOS, not a hardware issue. Please fix this as soon as possible, because this bug is very irritating.
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Théo Barraud commented
I just updated to Big Sur (11.1) and the cursor in illustrator flickers. To be precise, when it's not moving, it return to the default macOS cursor (causing the flickering effect).
I have uninstalled and re-installed it with no effect. And tried disabling the GPU rendering also with no effect.
(I use a MBP 16" 2019)
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ryder ripps commented
this is an issue with both illustrator and indesign.. if photoshop is open your cursor will flicker in these apps, until you close photoshop the problem remains.
Cursor looks like this: https://www.youtube.com/watch?v=jJzysLNOS2c
Problem also documented here: https://community.adobe.com/t5/illustrator/cursor-flickers-in-illustrator-2019-when-photoshop-is-open-on-mac-mojave/td-p/10403650?page=1
This has been a problem for YEARS
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Someone75 commented
Great NO answer for 1 year. Thanks a lot Adobe! Your Software is not working with an iMac Pro!!!
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Someone75 commented
I can reproduce it in Illustrator 24.3 still! It really sucks. Working with 5k screens and a flickering cursor. so annoying...
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Thomas Jung commented
System Infos text file is here: https://shared-assets.adobe.com/link/f6612853-8062-4b70-6434-a2feeca35e50
I can't upload any attachments, don't know why. -
Thomas Jung commented
So when I open Photoshop in the background, which is the case all day long, the cursor in Illustrator starts flickering. This makes working with Illustrator a lot more tiring, because you automatically concentrate more on which cursor transformer is active.
I work on a MacPro 2019 and OS X 10.15.6 Catalina. VegaPro II Duo as a MPX module. 48 GB Ram and 1TB SSD.
How can I get rid of this problem, except that while using Illustrator I always have to close Photoshop completely. It is difficult to implement from workflow to close Photoshop completely all the time.Youtube:
https://youtu.be/8U4s82SWhIA