Font drop down menu disappears
Whenever I select the font drop down menu, and I'm going through the fonts I have, it just randomly disappears as I'm looking through the fonts to find the one I want to use, although I can still use my arrow keys to go through the list even though the drop down menu isn't on my screen.
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.
35 commentsComments are closed
Cherie Alexander commented
I had this happen and it was due to installing a ttf and otf font for the same font by accident. I uninstalled all my fonts including the system and still have issues with having done that. In the end I believe I only needed to delete the registry entries for just the fonts that I installed both versions. The issue is in your registry though and there are a couple of places these fonts live. I uninstalled and deleted fonts but would still have them show up in Illustrator and the problem with the font drop down menu not working persisted. I finally found all the folders within the registry where they existed and could delete just fonts in question. It solved the issue. You do not need to get creative cloud to solve it.
Tits McGee commented
"ha ha. we have a fix, but you have to buy our new product! ha ha."
Fuck you, Adobe.
My autofill is gone for my fonts. It also will add a random letter or two when I try to type a font name. This is awful. We are paying subscription rates and losing necessary services. This is making my job a lot harder, since I can no longer type in partials to access my fonts. Or even the whole font name. The functionality has just disappeared.
just a BS way to force users to buy another product by deliberately breaking functions on a product they already paid for
adobe SUCKS!!!!! CAN'T EVEN SCROLL FONTS. PIECE OF S**** SOFTWARE!
I have CS6 but it is owned, not cloud based, my font menu drop down has also disappeared!! I now can't access a bunch of my fonts!!
I tried re-installing but it's not working for me either on CS6.
This issue has popped back up again in the most recent release :(
It is not working...
Bosco Cho commented
Same Issue here! but my AI is CS6, any support for this issue? I tried to update from this website
but when I open the update file, it shows "Can't find AIRes.dll. Please reinstall the application."
Can admin help urgently? thanks!
Same issue here. This issue is new but I have had issues for two months with Adobe. I have spent countless hours trying to fix random issues that Adobe could have prevented.
A month to fix the font menu? Way to go Adobe!!! What about the keyline preview? I'm not keen on losing another day of productivity getting frustrated with my tools. The cloud subscription model has turned creatives into BETA testers to the detriment of their creative flow states.
Woah! I just noticed that selecting and working with text in this new build is silky smooth like it used to be years ago. LOVE THIS!
Just tried out the prerelease. Works like a charm. Even with Outline Object applied to the text. WOOHOO!
Egor Chistyakov commented
22.1 fixes this for me
Steven Watts commented
THE BETA PATCH DID NOT....
[ i did it twice just to double check...]
....DID NOT FIX THE BUGS.
EITHER THIS BUG OR THE ONE WHEN EXPORTING THE FILES IN THE CORRECT FOLDER
IM NOT YELLING IM JUST TALKING REALLY LOUD...
OOOVER and OUUT, MR WE HAVE A FIX GUY
The pre-release build fixes it! Bless you and any others that helped fix this uber annoying issue! Thank-you.
Awesome! Thing is I later realized that this happens only when I have Outline Object applied to text.
Do you know if this fix address that?
(One of the first things I do after creating text is applying Outline Object. It makes selecting and moving text so much easier.)
Egor Chistyakov commented
Yeah, the problem is already reported. Try to disable custom text's appearance for now.
font menu closes while trying to scroll fonts. anyone else have this problem?