What can we fix in Illustrator? Vote for or report a bug.

Font drop down menu disappears

Whenever I select the font drop down menu, and I'm going through the fonts I have, it just randomly disappears as I'm looking through the fonts to find the one I want to use, although I can still use my arrow keys to go through the list even though the drop down menu isn't on my screen.

32 votes
Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)

We’ll send you updates on this idea

Spencer R. shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.

33 comments

Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)
Submitting...
  • K commented  ·   ·  Flag as inappropriate

    My autofill is gone for my fonts. It also will add a random letter or two when I try to type a font name. This is awful. We are paying subscription rates and losing necessary services. This is making my job a lot harder, since I can no longer type in partials to access my fonts. Or even the whole font name. The functionality has just disappeared.

  • Anonymous commented  ·   ·  Flag as inappropriate

    just a BS way to force users to buy another product by deliberately breaking functions on a product they already paid for

  • Anonymous commented  ·   ·  Flag as inappropriate

    I have CS6 but it is owned, not cloud based, my font menu drop down has also disappeared!! I now can't access a bunch of my fonts!!

  • Melanie commented  ·   ·  Flag as inappropriate

    Same issue here. This issue is new but I have had issues for two months with Adobe. I have spent countless hours trying to fix random issues that Adobe could have prevented.

  • trey commented  ·   ·  Flag as inappropriate

    A month to fix the font menu? Way to go Adobe!!! What about the keyline preview? I'm not keen on losing another day of productivity getting frustrated with my tools. The cloud subscription model has turned creatives into BETA testers to the detriment of their creative flow states.

  • John Stanowski commented  ·   ·  Flag as inappropriate

    Woah! I just noticed that selecting and working with text in this new build is silky smooth like it used to be years ago. LOVE THIS!

  • John Stanowski commented  ·   ·  Flag as inappropriate

    Just tried out the prerelease. Works like a charm. Even with Outline Object applied to the text. WOOHOO!

  • Steven Watts commented  ·   ·  Flag as inappropriate

    THE BETA PATCH DID NOT....

    [ i did it twice just to double check...]

    ....DID NOT FIX THE BUGS.

    EITHER THIS BUG OR THE ONE WHEN EXPORTING THE FILES IN THE CORRECT FOLDER

    IM NOT YELLING IM JUST TALKING REALLY LOUD...

    OOOVER and OUUT, MR WE HAVE A FIX GUY

  • Anonymous commented  ·   ·  Flag as inappropriate

    The pre-release build fixes it! Bless you and any others that helped fix this uber annoying issue! Thank-you.

  • John Stanowski commented  ·   ·  Flag as inappropriate

    Awesome! Thing is I later realized that this happens only when I have Outline Object applied to text.

    Do you know if this fix address that?

    (One of the first things I do after creating text is applying Outline Object. It makes selecting and moving text so much easier.)

  • trey commented  ·   ·  Flag as inappropriate

    font menu closes while trying to scroll fonts. anyone else have this problem?

  • Anonymous commented  ·   ·  Flag as inappropriate

    In Illustrator 22.0.1 the font family selection panel disappears whenever I move my mouse and always reverts to the most recently used font. The only way I can change to a font I want is either typing it in or scrolling till the one I want is under my mouse and clicking.

  • Benoit Cloutier commented  ·   ·  Flag as inappropriate

    Looks like an effect was still applied to my text (even if i've tried to remove it) The bug does not occurs with simple text. Still, fix this please

← Previous 1

Feedback and Knowledge Base