Artboard Numbering Error
I have a document that consists of 75 artboards but the numbering on the left shows two artboards with the same 66 number instead of artboard 65 followed by artboard 66. However on export, exporting artboard 65 Illustrator exports it normally. So it's just a visual bug.
Apologies for the inconvenience caused to you due to this issue.
Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.
1)Kindly provide the Test file(Via File→Package) & some steps with which you are facing this issue.
2)Kindly try the below workaround and let us know if that helps with the issue:
Kindly rename your Preferences folder placed in below location and share this folder with us in a zip file.
MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings//
WIN: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings\
Kindly share the above with us in a Zip file at firstname.lastname@example.org
Please mention the title of this issue as the subject of the mail.
same issue! Artboards 29 29 and 31 31.
While this issue is fixable through restarting a clearing preferences, it caused a great deal of trouble for me and is really frustrating. I had boards 9 and 12 duplicating, even when creating a new layout from scratch. When trying to export screens for a presentation it deleted (or overwrote, no way to tell) the duplicates, leaving with a project missing two slides. Very glitchy, very bad.
Hello, im currently having this exact same issue, it happens frequently, im a mac user. How did you solve it?
I also am seeing a duplicate artboard numbering.
If exported as png, using the numbers to specify the only artboards I need It def over-writes my artboard 43 with the one further down the list.
It cleared after my restart of Abobe Illustrator 2020 (24.0.1).
-- ASK OF ADOBE--
Please fix, so I do not have to close everything and restart the program. Thanks!
I also am seeing this error. It is not a visual error for me as there is no Artboard 39 when I export. There are two Artboard 40's and no 39. I tried creating a brand new file and it does the same thing.
Same error for me... have used the same file for years, and it now has multiple duplicates.. I tried duplicating, adding, deleting, and reorganizing and rearranging the artboards nothing seems to work, and it won't export all of my artboards
Abobe Ill v 2019 CC 22.0.3
Note: I JUST cleared Illustrator preferences and it fixed the problem... To restore preferences quickly using a keyboard shortcut. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as you start Illustrator. The new preferences files are created the next time you start Illustrator.
Andy H. commented
Im also have the issue when Im double clicking on objects to create artboards
Geraldo P commented
Same Problem here.
It was caused specifically when duplicating having more than one artboards selected using alt+drag with the artboard tool. When tried to export, it just exported the first one, ignoring the second.
As well, restarting the Illustrator fixed it.
Upon restarting Illustrator, file was fine.
I too am having this problem. But duplicating dartboards 15, 19, 28 and 32 out of 32 artboards. When exporting, only saves the second duplicate. Deleting duplicated artboards does not help.
I have this error too
Justin Wallace commented
I created a new document and made up empty artboards and it still had the bug but restarting the application seemed to reset and it works now.
Justin Wallace commented
When creating multiple artboards the boards are given the same number i.e. two 15's or two 23's (see attached ) which means when you export to eps the artboards that have the same number are ignored.
Egor Chistyakov commented
I got the same bug today.
I have made two new artboards, one has got number 46 (OK) and next happen to be 48 (47 is missing). If I try export range 46-48, AICC2018 says it's invalid. 46-47 is OK.
Bug stays after reopening file.
Here's the link for downloading both screenshot and file (with art removed):
Link will stay valid for two weeks.
(Uservoice, why can't I attach files in comments?)
Can you please share your AI file with me at email@example.com so that I can further look into the issue. Also, are you able to reproduce this issue with a new file?
Thanks & Regards
Aidan Fraser commented
Aidan Fraser commented
I also have this issue. My document has 67 artboards, and number 27 is repeated (26 is omitted).
Bo St.Clair commented
Adding Artboards does not create sequential numbers. Keeps duplicating 'Artboard 1, Artboard 1...'
My file has 40 artboards, the numbering of them gives two #34's and skips #33 completely.
When I export my artboards to PNG's or save as PDF pages, it only saves the first #34 (which should be #33), while the second #34(the real #34) gets skipped.
Thank you for looking into this. The file can be found here:
The problem doesn't appear when I open it now. Unfortunately I can't remember what I did when I was working on the file that triggered that odd numbering. It was just a visual bug as I remember well that there were no issues exporting the artboards.
I hope this helps. Let me know if you have any more questions.