Freeze on First File Opened if it has Missing Fonts
Illustrator CC version 22.1
OS: Windows 10 Pro, version 1803
1) Launch Illustrator
2) Open Ai file
3) If the first file I open after launching Ai has missing fonts the program freezes before it populates the missing fonts dialogue box. I have to force quit the application from task manager and relaunch.
Any subsequent files that are opened after the first file do not have this issue regardless of missing fonts. I am currently working around this issue by opening a file that I know has no missing fonts first before I'm able to open any files that may have missing fonts.
Please update Illustrator to version 23.0.3, we have fixed this issue in this version.
Thanks & Regards,
14 commentsComments are closed
This seems to be resolved for me as of version 24! I haven't had the issue since upgrading to Illustrator 2020. Awesome to see that there's some cool stuff going on with Illustrator that helps with file saving as well.
What a **** program, so tired of all the bugs! Hope you go bankrupt you idiots from Adobe! This is very far from being a professional tool!
Still freezing up for me too, using version 23.0.6. Any idea when this will be resolved?
robin bailey commented
Guess you put it back in for 23.0.4. Adobe all this **** is really getting old for people who are trying to get lots of work done. WTF?
Same issue on 2 systems
Adobe internal ID: AI-4220368
Form Function IO commented
Still seeing this in 23.0.1, opening a blank file is the only trick that worked for me so far.
facing same prob
I am also having this issue. Absolute garbage
Andrew Bywater commented
still having same problem with CC 2019....anyone have a fix other than opening a blank file first?
Hi I found a way to fix this. You have to successfully open another file first. Find another ai file. Then open the ai file this time. That fix the problem.
issue be resolved ?
I have Same Problem too any help ??
Is there anything on when will the issue be resolved? I'm constantly having this problem.