Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
732 results found
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My knife tool is missing
The knife tool has been below the scissors before, but now its gone ... Why?
(see image below)3 votesThe tool is still there, but he team decided to hide the Knife tool from the Basic toolbar, based on the usage statistics, aiming to reduce clutter for new users.
You can still access it. There are two options:
1. Go to Window > Toolbars and pick Advanced, to view the classic tool layout, including all plugin tools added.
2. Press Edit Toolbar button at the bottom of your current toolbar (with three dots), find the Knife there (it’s the last one in the Modify section), and drag it into the panel in the slot you find fitting (be careful not to insert it into a tool-group by mistake, it’s a tight wiggle).
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Anchor Points Automatically Go Back When Moved
If I create a shape such as using the Rectangle tool then I click on a single anchor point and move it with the Direct selection tool, it goes automatically back to the position that it was at instead of where I moved it. However, if I move the shape then select the single anchor point and move it then it will go to the position to where I moved it.
Here's the kicker. This happens some of the time and not all of the time so there is no consistancy to it. I mean I can completely bypass this…
3 votes -
Extrude not working as expected in AI 2020
The extrude and bevel tool, is not working at all, compared to prior versions. Shading is not working, the full extrusion only works when adding perspective degrees to the bevel... It's all a broken mess, and the rotation tool is not working either. Rotating a square chops off a corners, puts it inside a mask, and needs to be pulled out of the layer to get the desired outcome.
What happened?
3 votes -
Can´t add anchor point with "Delete anchor point" tool + alt.
In illustrator v. 24.0.1: When the "Delete anchor point" tool is active and alt is pressed down to toggle for the "Add anchor point tool", an anchor point can't be added to a line.
3 votes -
Colors disappear when moving a Live Paint object
I have been illustrating vector images on iPad Pro Adobe Fresco. When exported to PDF (why can't I export as illustrator file and keep the layers? 1st missing thing (not really bug but just irritating)) and opened in Illustrator, I fill the line drawings with Live Paint bucket. When just moving this fully painted image from its place, some colors disappear in this image? Becomes transparent again: 2nd bug
3 votes -
XP-PEN Deco Pro Medium drawing tablet not working on Illustrator
So I just got a new XP-Pen Deco Pro Medium. I have the latest drivers and the latest version of Illustrator CC as of 18-10-2019.
It seems to working fine on all interface elements. But on Illustrator It won't let me use the drawing pen anywhere on the canvas.
3 votes -
Change to dimension in properties panel applies to wrong object in certain situation...
Minor bug. To reproduce:
Have at least two objects on screen.
Select one.
In the properties panel, change the width or height but do not press enter or tab.
Select the other object.Result: The change in dimension is applied to the second object, not the first.
3 votes -
Snapping stopped working
Snap to Grid, Pixel and Point options stop working on a regular basis. Choosing any of them has no effect.
Have to Close and reopen regualry for it to work again.Ilustrator has become very irratic in the past few releases. Along with other Adobe apps.....3 votes -
Freeform gradient fill disappears after outline stroke
- Windows 10 Pro version 1809 OS build 17763.475 running Illustrator 23.0.3
- Make a shape. Fill it with a freeform gradient. Add a stroke. Use Object > Path > Outline Stroke.
- The stroke should be converted to a path and the fill should be untouched.
- When the stroke was converted to a path, the freeform gradient fill disappeared.
- The attached file is an animated gif I created to help a user on the forum who encountered the bug. https://forums.adobe.com/message/11077177#11077177
3 votes -
Shape Builder Crash
When attempting to use shape builder tool and attempt to click on shape fails fill. An additional attempt to click and use the shape builder tool results in a crash. How do you fix this? I keep getting this crash 3 times a day.
3 votes -
Brush Cursor - Art Pen Rotation
I'll have someone describe the issue from 2010. 9 years later this issue still persists. I am having the exact same issue but instead of it not working in Photoshop (which is works perfectly fine in) I am having this issue in Illustrator.
"Hi !
Today I downloaded the trial of PS CS5.
I think its a really great step for digital painting and I love
the new bristle and mixer brushes-But one thing really disappointed me. I´m using a Wacom Art Pen to control
the angle of the brushes by the rotation of the pen.
When I first…3 votes -
handles
- Version 23.0.1
- I was working as usual but suddenly kept closing and running slowly. I had lost what I was doing once. Then opened up again and couldn't extend lines anymore, there wasn't centre handles nor white anchors in any object I draw.
3 votes -
Have to zoom a lot to reveal middle handles with small objects
MacOS Mojave 10.14.2 (18C54) and Illustrator CC2019 23.0.1
MBP 2018, i9, 32 Gb, Radeon Pro Vega 20, 4080 MtIt seems like Illustrator CC2019 has an issue with handles vanishing (at least on my system)
If you have a long and narrow (either horizontally or vertically), or otherwise small object, you have to zoom very very close to reveal the middle handle. Makes changing lengths of said objects pretty hard when matching with other objects with, for example, snapping etc.3 votes -
illustrator brushtool NOT displaying brush stoke in realtime
I'm using quadro 2000 + 24GB Ram + dual xeon x5650.
But when i using brush tool, turn on GPU performance.
illustrator brush tool NOT displaying brush stoke in real times when i drawing. It work when i turn off GPU performance.ps: my system work fine AI 2018
3 votes -
Can't put objects exactly in the middle of another object
At first I thouht it was an alignment problem, then i looked up to help videos but none of them solves my problem. I want to put a figure for example a square, then I want to put another square to have the exact triangle of that square but it won't let me make another figure exactly in the middle, it always goes left or right but not center. Help please!!
3 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Rotation tool
Rotation tool is not developed. It should have been a default value. I can't find the zero angle.
3 votes -
clipping mask bug - direct selection tool and smart guides see objects in and outside of mask
There is a bug (from maybe several versions back now) in which the direct selection tool sees and selects objects (and points) inside and outside of the clipping mask. The behavior In previous versions worked correctly (the direct selection tool only selected points on the clipping mask, not any of the inside contents). In the attached screenshot, you can see both the current bug and the previous expected behavior.
There is a second similar bug: With smart guides turned on, the select tool also sees individual items inside the mask (even though when then clicking it only selects the mask).…
3 votes -
Microsoft Surface pro 5 pen + Adobe illustrator cc2018 pen tool issues
Hello..
I installed Adobe CC 2018 and some other softwares on Miscrosoft Surface Pro 5.
But, I found an issues in the Adobe Illustrator cc2018 and cc2017 when I used a surface pro 5 pen + "pen tool", it is often unable to click. This issues sometime also occurs when using surface pro 5 pen + the "brush tool" and "hand tool".
But somehow, when using a mouse, everything becomes normal.Then I tried to use the surface pro pen on Adobe Photoshop + pen tool, and it's all normal.
Even I also tried in Adobe Illustrator CS6, the surface…3 votes -
SVGs not aligning properly unless title layer is deleted.
When I import an image in SVG format the alignment tools do not work properly to align the image with other elements on the artboard. I've found a work around for this, deleting the "title" layer of the SVG in the layers panel seems to allow it to work properly. There is no graphic information in the title layer as far as I'm aware so why does it affect how the alignment tools work? Also with the title layer still present clicking align moves it every time it's clicked rather than just once, how it usually behaves. I've attached a…
3 votes -
Clipping mask not working
When I try to create a clipping mask with a photo and a vector shape nothing happens. I draw a circle over the photo and use shortcut Ctrl+7 and absolutely nothing happens.
3 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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