Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
773 results found
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Errors were detected but could not be corrected automatically. Please send the file to Adobe for further analysis.
I have already tried to reset illustrator preferences, removed all unused brushed and patterns.
2 votes -
PARM Error after switching from Illustrator CC2023 to Illustrator CC2025
ILLUSTRATOR PARM ERROR MESSAGE
Hello everyone,
I am trying to resolve a PARM issue that users have been facing since migrating from CC 2023 (27.9) to CC 2025 (29.8.2).
System: macOS 15.6.1
Apple M1 Max
64 GB
The error message appears on many files, significantly slowing down file editing and making Illustrator extremely slow.
The only solution I have found is to reset the Illustrator preferences. This solution temporarily fixes the issue, but then it switches back.
When this happens (regularly), Illustrator becomes impossible to use.
I am looking for information on this issue. Is it a hardware issue, RAM,…2 votes -
Gen AI Style Reference not working correctly
I let it generate a dragon. Then pointed to a style reference - a picture of an elephant. And then generated again. Now the dragon had a trunk.... A trunk is not a graphic / artistic style. A style reference should look at style rather than content / subject.
2 votes -
2 votes
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Spotlight search breaks when Illustrator is open on macOS 26
Operating System:
macOS Tahoe 26 – MacBook Air M2Illustrator Version:
Tested on 2024 release and 2025 release (latest)Steps to Reproduce:
Start macOS.
Launch Adobe Illustrator (either 2024 or 2025 version).
Attempt to search for any file or folder using Spotlight.
Observe that Spotlight shows no results.
Perform a full Quit of Illustrator.
Try Spotlight search again.Expected Result:
Spotlight should function normally and display search results even while Illustrator is running.Actual Result:
Spotlight fails to display any results while Illustrator is running, and only resumes working after quitting Illustrator.Additional Note:
Apple has reviewed this issue and…
2 votes -
Holding down 'Alt' for distance measurement prefers clipped content to clipping mask
The distance measured is the object in the mask, not the mask.
Cannot measure distance when the object is within the mask object.2 votes -
Crash when minimised on file open
When AI is minimised in Dock (latest MacOS), using right-click File, Open with in Finder causes AI to crash with no dialog. The AI window briefly opens before crash. AI v. 29.6.1
2 votes -
Cyrilic character disappears when loaded from variable library
When I load a csv variable library that contains the cyrilic character ç in it, this character disappears when I merge it with the template. Using Adobe Illustrator v29.6.1 on a Mac Sequoia 15.5
2 votes -
Acabo de actualizar AI y esta todo inestable, solucionen por favor....
Solucionen por favor....
2 votes -
Perspective grid vertical axis has incorrect foreshortening
The vertical axis of the perspective grid has an incorrect scale/foreshortening factor. For example, if you show a cube, it appears too tall.
2 votes -
Saving a new Image Trace preset does not remember the "Auto Grouping" checkbox’s state
When doing Image Trace, I don't need Auto Grouping. I tweak all the settings, uncheck "Auto Grouping", and save a New Preset.
But after applying that saved preset to the new image, "Auto Grouping" checkbox is still checked by default - and i need to uncheck it every time manually (and that triggers "re-trace") before i click "Expand".
I need to have a preset without "Auto Grouping", but it's impossible to do, since Illustrator simply ignores that check-box when saving a preset.2 votes -
29.4 is hanging/freezing in dialogs
I have found myself unable to work in 29.4. Program hangs/freezes all the time after entering some kind of dialog (save, settings, color mode, etc). I reset the settings to default, didn't help.
Reverted back to 29.3.1, no problems
2 votes -
Scaling of markers in graphs no longer works properly
Scaling of markers in graphs no longer works properly. Per the online documentation at https://helpx.adobe.com/illustrator/using/graphs.html:
“The design is scaled so that the backmost rectangle in the design is the same size as the default square marker on the line or scatter graph.”
This is how it used to work. Now it scales the markers down to fit in the default marker’s bounding box, which creates absurdly small results (screenshot attached, showing the size that should be generated per the documentation versus what actually happens). I've tried this multiple times and always get the same incorrect result.
Illustrator 29.2.1 on MacOS…
2 votes -
macがスリープしない
Illustrator2025へのバージョンアップ以降、Illustratorがバックグラウンドで起動している状態でmacがスリープしなくなりました。
【対象デバイス：iMac2019(macos14 Sonoma),iMac2017(macos13 Ventura)】
同じ職場で使用している複数台が同じ現象。
スリープにならない状態からIllustratorアプリのみ終了したところ、通常通り指定の時間でスリープに入りました。
これまで、スリープにならない場合の対策（再起動、ソフトウェアアップデート、NVRAMやPRAMのリセットなど）をしてきましたが解決には至りませんでした。
一方で、M1iMac2021はアプリ起動中でもスリープになります。2 votes -
Arabic text is not searchable in a PDF saved from Illustrator
Arabic text is not searchable in a PDF saved from Illustrator.
In Adobe Illustrator v. 29.2.1 (Middle Eastern version) on Mac OS 15.2, I created a document with A4 size page, typed any number of words, lines in Arabic Language.I choose to save the file as PDF. Then in Acrobat, when I search for any Arabic word, I get the message "No matches were found".
The same text placed into Adobe InDesign or Microsoft Word, then Export the page as PDF. Those PDFs are fully searchable.I believe that PDFs out of Adobe Illustrator are the only ones with…
2 votes -
Fill gradient cannot be saved
Fill gradient, save, and then open the file. Gradient colors will become invalid
2 votes -
Dragging objects conflicts with Screen Sharing in Sonoma
Dragging an object tries to convert it into EPS format.
More information here:
https://community.adobe.com/t5/illustrator-discussions/recurring-quot-converting-dragged-items-to-eps-fortmat-quot-dialog-box/td-p/14148683/page/22 votes -
When does Adobe plan to update Illustrator to new Windows 11 (24H2)?
I can't install Illustrator on my new Windows 11 (24H2) computer.
I understand that this 2024 operating system is not yet compatible with Illustrator. When does Adobe plan to update?
Currently compatible Windows operating systems 11 v23H2, v22H2 and v21H2, Windows 10 v22H2 and v21H2
2 votes -
Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings.
Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings. Sequoia bug, AI bug, or Sequoia revealing this was happening all along. Could just be the color picker, could not. Doesnt happen reliably with color picker use. Only happens in Illustrator and only since the Sequoia upgrade. Something isnt working right between the OS and app.
If screen monitoring is turned off, Illustrator should not be able to monitor.2 votesIllustrator uses Apple screenshot API to pick colors outside the Illustrator window with Eyedropper tool. Apple has enhanced security in the recent OS updates to let user know which applications are recording the screen, whether you pick a color value of single pixel or recording the entire screen.
Illustrator is not recording users's screen, it is required for Eyedropper tool to pick color from single pixel.
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Errore sconosciuto all'apertura di un file dwg.
All'apertura del file dwg generato con autocad (il quale l'ho sempre aperto con Illustrator), non sono più riuscita ad aprire alcun file dwg. Mi compare la scritta "impossibile completare l'operazione a causa di un errore sconosciuto [UNKN]"
PS: non mi fa caricare il file in oggetto2 votes
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