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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7754 results found

  1. Ai 2021 - crashing after 1 or 2 minutes on Mac OS Big Sur 11.1

    While starting to work on Ai, the system shuts down unexpectedly in 1 or 2 minutes - after opening any ai files. I had a chat with Adobe support team and they have advised me to delete the Creative Cloud app, after which the app was working fine but fonts were missing. Because I required the fonts to work on - I have reinstalled the CC app, then the issue started again. Request to please support in resolving the issue or suggestions.

    1 vote

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  2. Freezing entire M1 MacBook Air

    I understand there is no beta for Illustrator yet. I was just hoping I could still use the program. I'm on a deadline and it looks like I will have to use someone else's computer. This is a huge problem.

    1 vote

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  3. Cannot select objects near text object

    This is a bug and not an idea.

    I cannot seem to select object that are behind a text object, such as the black rectangle in this example. The blue line indicates the edge of the type area.

    1 vote

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  4. Toolbar not opening up tool menues / other tools on hover or clicking of triangle

    Illustrator 25..0.1 on MacBook Pro 2016 running Big Sur 11.1

    My toolbar does not allow me to access any of the other tools / submenues to change tools. Neither clicking the little triangle, nor hovering will open up the submenues. I can cycle through the visible tool icons by clicking while holding option, but have to open up submenues through Windw/... to get to tools / change settings. A real bother in my workflow.

    I've tried reinstalling Illustrator, no avail. I also can't reset the toolbar - that option is greyed out. No difference if I use the advanced or…

    1 vote

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  5. Text alignment of text on path changes in SVG on export, but not in other file types

    Adobe Illustrator 25.0.1 on macOS Big Sur 11.1, MacBook Pro 2016

    I've exported the same graph multiple times - as jpeg, png and svg. In the svg version, some text looses it's alignment - can't send that to my client!

    1 vote

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  6. Crash when changing gradient stop color to white

    Illustrator 24.3, OS X 10.15.7.

    1. Create a shape with a gradient fill.
    2. Select any color stop that's not already white.
    3. Change the color of the stop to white by clicking the white box that's to the right of the no-fill ("None") box. Illustrator will crash immediately

    Changing the color value any other way does not trigger a crash. Screen recording showing how to reproduce the crash and the stack trace are attached.

    1 vote

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  7. The file name doesn’t get highlighted when Save As dialog opens

    Greetings,

    Just updating to 2021 software from CC2. Yes, I'm a dinosaur. One small but glaring difference is in previous versions, when I would Save, the Save screen would already have the file name highlighted so I could quickly type and rename it, or move the cursor. Now, I have to click on the file name field to make any changes. Small detail, but much more efficient previously. This goes for all of your products I assume, or certainly PS and INDD.

    Regards,
    Jason

    1 vote

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  8. Illustrator crashing on average twice a day

    I use illustrator daily for work and currently it's crashing about 2x/day. It's fairly random, but it'll even happen during the night if I leave it running - I'll wake up to the "quit unexpectedly" script. I keep my programs updated and I'm using a 2-month-old macbook pro with 2TB of storage.

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  9. Shift+Alt drag to duplicate in CC 2021 makes a duplicated image invisible

    When using Shift and Alt to drag to duplicate, the image to be duplicated does not stay visible. Therefore I cannot see up to where I want to drag and then duplicate. Used to work on previous versions, but somehow since upgrading, it doesn't work. Not sure if it is a setting that I must change?

    1 vote

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  10. Color bug

    Illustrator2021で、JPEG書き出しすると、RGBカラーの色味がすごく変になります。
    昨日(2021年1月6日)からこのバグがでました。
    その前までは正常な色味で書き出しができていました。

    1 vote

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  11. Relinking placed files makes illustrator inoperable

    Using the latest illustrator 25.0.1 on windows. When trying to relink placed files there's a bug that makes illustrator inoperable. Some instances it has proved successful the first time but usually can't use any functions after I've attempted to relink files or even cancel the process. Just stops working. When I come out of the programme I can't even get back into it from the doc or other means. Need to force quite each time

    1 vote

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  12. Justification, distance inter-mots

    macOS 10.14.6. Illustrator 25.1

    Quand une ligne de texte ne comporte que des chiffres (ex : numéro de téléphone), la distance inter-mot est toujours à 100% et ne reflète pas les réglages d'espacement du panneau paragraphe/justification.
    Il suffit d'ajouter une lettre en début ou en fin de ligne pour que le réglage soit pris en compte.

    1 vote

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  13. Illustrator 2021 startet nicht vollständig. Kein Gebrauch möglich

    Betriebssystem: Windows 10 Home, 64 bit

    Nach dem Update der Programme funktioniert Illustrator nicht mehr. Bereits beim Start kommt eine Fehlermeldung über fehlende Plug ins (?) siehe Bild1 und anschließend erscheint eine schwarze Benutzeroberfläche mit Menü-Bar, die aber nicht reagiert. Trotz Deinstallation und Neuinstalltion hat sich das Problem nicht gelöst.

    1 vote

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  14. Importing Brushes is not working.

    Trying to import a variety of brushes from all different sources that are CS4 and above and correct AI files.

    When I look at preview links it provides the image below. And when I open the files are blank this is consistent with every single brush AI file I"ve tried to open. However, on the Open menu of illustrator they are available to preview. Is there a problem with opening AI brushes in the 2021 update? Ideally I need these brushes to finish work for a client, and need to build on Illustrator rather than Photoshop

    1 vote

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  15. 1 vote

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  16. create new.... unable to open

    create new unable to access

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  17. Direct Select Tool and Paste Crash

    I am in AI 25.0.1. Running Mac OS 10.15.7. I have copied a type object to my clipboard, adjusted a few anchor points on another object and try to "Paste in place" while the anchor points are still selected. I am getting a hard crash when I do this.

    1 vote

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  18. Blob brush, merge only with selection not working

    Blob brush, merge only with selection not working. After being off it it still merges. Drawing with blob brush keeps merging with previous brush stroke even when that option is off.

    MAC OS
    Illustrator 25.0.1

    1 vote

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  19. Scaling tool is COMPLETELY MESSED UP!!!

    Fix your mess Adobe - the current versions of all of your apps are the worst possible ever in the history or forever - who is doing your pogromming now?!??!?! A bunch of monkeys who don't know how to type that's who.

    This is insane!!!!!!!!!

    1 vote

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  20. pen tool has changed

    I can't draw a two anchor point line with the pen tool. It forces me to continue clicking until I click back on the original point to close the path.
    What am I doing wrong.
    The pen tool didn't used to do this.

    1 vote

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