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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7651 results found

  1. PROBLEME A L'OUVERTURE

    Bonjour,
    Depuis de nombreuses semaines il m'est demandé à chaque ouverture de rentrer mon identifiant et mon mot de passe.
    C'est insupportable !
    J'ai fait toutes les demandes afin que ce problème soit réglé. A part me donner des listes de sites avec des liens innombrables pour procéder moi-même à la résolution de ce problème, je n'ai aucune solution.
    Je ne suis pas technicien et les solutions sont hermétiques.
    Je souhaiterais que quelqu'un de qualifié prenne la main sur mon ordinateur et fasse les réglages lui-même.
    Merci

    1 vote

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  2. Allow a “create new folder” option, as the desktop version has.

    I don’t see any option to create a folder for files with this version. I can only create new files. I need to be able to create folders to keep all of my images organized. Right now, they’re all over the place. The desktop version has the option to create folders, and I don’t understand why this version doesn’t.

    1 vote

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  3. Editing direct select tool node deletion/undo

    I love being able to delete a node just by pausing with the Apple Pencil on top of the node. However, there is a conflict with trying to move and adjust the node. Often when I am carefully and slowly moving a node, it deletes it instead of moving it. Then when I hit undo the node comes back but it isn’t visible. My work around is to click on a different line to select the nodes there and then click on the line that I want to edit. Then I can see the node I want to move again.

    1 vote

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  4. 1 vote

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  5. Alt click with the Scale tool makes y scale 0%

    Al clicking with the scale tool (to choose an origin and open the numeric scale dialog) results in a default Y scale of 0%

    That's strange!

    And please make the upmost input field the default selected one.

    1 vote

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  6. Justification Setting Continuously Overwritten

    Justification settings are suddenly defaulting to 80%- cannot seem to change the default back to 100% and get it to "stick".

    1 vote

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  7. Crash On Print

    I have an iMac 27 running macOS Catalina version 10.15.7. Illustrator is version 25.0

    About one in four attempts to print results in illustrator crashing with no saving or backup. It seems to happen with ay file and especially if it has not been saved! I select 'File|Print' or 'command P' and boom - illustrator instantly gone.

    1 vote

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    0 comments  ·  Print  ·  Admin →
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  8. Adding colors from Adobe Libraries to swatches creates duplicates

    When I add a selection of colors from the adobe libraries panel to swatches, using the Ctrl+click and selecting 'add color to swatches' it adds them twice in the swatches panel. So if I select 5 colors and add, they show up in swatches as color1, color1,color2, color2,color3, color3,color4, color4,color5, color5

    1 vote

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  9. grey bar or box

    When the pointer hits certain (very many) points, gray bars or boxes appear as in the attached screen capture, making the operation difficult. Please fix it.

    1 vote

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  10. Ctrl+Z in Isolation mode makes all objects in the document opaque

    Hello!

    Has anyone runinto this glitch?

    Isolation mode bugs out and turns the entire document, except the specific object, opaque and refuses to let you exit this view though it acts like you have exited isolation mode. It usually happens when I ctrl+Z after entering isolation mode, The document also saves like this, which is a major pain for colour work. Copy and pasting the elements rights them to be not opaque.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  11. Illustrator CC crashes when I open it. Does not generate error report.

    When I open a new Illustrator file it'll generate with a few solid black rectangles at random positions on the screen. After scrolling they go away. Then I will use Illustrator normally for about 5 minutes and then numerous pop up in numerous sizes then the program crashes and does not generate an error report.

    I have tried uninstalling, reinstalling version 24.3 and 25 respectively.
    I have tried deleting cache and resetting scratch disks.
    I have delete the opm.db file, and cleared preferences.
    I am using a desktop that has:
    500 GB SSD (where all adobe programs are installed)
    1TB…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  12. Ghost shadows/projections when isolating a group

    Sometimes when isolating a group (double clicking) and zooming in, a strange ghost offset projection across all the screen appears, and it slides across the screen when dragging through the workspace.
    I remember it used to happen in Ai 2019, stopped happening in Ai 2020 and now it came back. BUT I have not had this issue occurred between the Ai 2021 release and the macOS Big Sur update so I am not sure what the cause could be, and that's what's tricky, it only happens SOMETIMES and I haven't found any pattern about it.

    1 vote

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    0 comments  ·  Isolation  ·  Admin →
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  13. Unexplained distortion on output

    Mac Pro (Late 2013) OS Catalina 10.15.7.
    the last two days on multiple items and workstations we have had unexplained distortion on files processed. Usual operation of drop postscript file into hot folder for output. Expected solid box with length of 67.9375. Actual solid box has length of 67.4375. This happened with several different items. Only work around we have that has actually worked is to put the file on a new document and color everything black. We can't do that on all our files. Please help

    1 vote

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    0 comments  ·  Print  ·  Admin →
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  14. 1 vote

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  15. Eyedrop multiple fills

    Please allow there to be an option on the eyedropper tool to select multiple fills on appearances to apply to another object. Example; with pattern design, we create a top transparent pattern than a second fill with a solid color to create the final pattern. We would like to be able to easily apply those two fills to another object

    1 vote

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  16. pen tool bug

    There is a glich in my adobe illustrator, I cannot select the tools when I select the tools it only shows the icon of pen tool

    1 vote

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  17. Ipad Pro illustrator top layer select

    Sometimes I have an issue selecting the top layer only on iPad Pro illustrator while selecting other layers flawlessly.. Noticed this when importing back from desktop illustrator app. Not sure if that matters but curious if anyone else has had issue?

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  18. la pipette n'applique pas les types d'aspect demandés

    la pipette n'applique pas les types d'aspect demandés

    1 vote

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  19. spostare un qualsiasi oggetto

    Ho appena aggiornato la versione ad Illustrator 25.0, ho aperto un file pdf e risalvato in formato illustrator, peccato che quando voglio spostare un blocco di oggetti o anche uno solo mi dice che non posso perché è IMPOSSIBILE la modifica potrebbe rendere alcuni degli oggetti troppo grandi. Come la risolvo?

    1 vote

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  20. Illustrator 25.0 Locked objects get deleted

    Hey, when selecting and deleting parts of an object the locked objects below also get changed.
    Bug is not in Ill24.3, just the new one, also happened to colleague with Ill25.0
    see Video

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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