Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7665 results found
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Spanish mistraslation
When you choose Object > Path > Simplify and go to advanced options, the line: "Show original path" is mistranslated to: "Mostrar ruta original". It should be: "Motrar trazado original".
"Path" could mean ruta or trazado, in this case means trazado.
1 vote -
Image trace distorts the image
Image trace creates a transparent line around the image so when added to swatches, the image doesn't go together. There is a transparent line around the swatch
1 vote -
PDF Preview not available (24.0.1)
Despite "Create compatible PDF file" option checked, the PDF preview states it wasn't.
1 vote -
FIX pdf file saving
Fix the fact that you receive an error when you try to save over a .pdf with the same file name. Its been a problem for Multiple Editions.
1 vote -
The fill of the object is not following the guide lines.
the fill of the object is not following the guide lines. It's seems to be the preview in illustrator because when I paste it in photoshop it displays correctly.
1 vote -
Illustrator 2020 huge problems!
Mac OS Mojave 10.14.16
Illustrator 24.0.1.
Some problems and HUGE problems:
1) The saving to server (which is where we are supposed to save) is extremaly slow even with vector based files)
2) When opening a new file while another file is open, the file name is the right one, but on the screen view there is a duplicate of the other file that is open
3) While saving the changes for file in .ai format the file that was just before first in pdf-format, the program gives "Fatal error, could not save" and the whole file disappears from the…1 vote -
System font Helvetica Regular is not listed
I have CC2018.1 & CC2019.1 & 2020 installed on my macOS Catalina.
CC2018.1 can list Helvetica Regular but CC2019.1/2020 does not.
The font is installed by system here /System/Library/Fonts/Helvetica.ttc, and only one copy is installed.
Delete Prefs does not help.1 vote -
This error appears during the update.
Please help!
This error appears during the update.Exit Code: 126
-------------------------------------- Summary --------------------------------------
- 3 fatal error(s), 0 error(s), 2 warnings(s)FATAL: Fatal Error '126' occurred while download
FATAL: Fatal Error '126' occurred while download
FATAL: Error occurred in download of package (Name: CCX-Process-mul Version: 3.4.0.90). Error code: '126'
WARN: Failed to load xml
C:\Users\VELYAK~1\AppData\Local\Temp\ETRAC0B.tmp\validation.xml. system error:0
WARN: Failed to load xml C:\Users\VELYAK~1\AppData\Local\Temp\ETRCBC9.tmp\validation.xml. system error:01 vote -
Objects sliding when switching between outline and preview
Most of the times I'm working with quite simple graphics (preparing already existing logos and graphics for printing).
Sometimes when switching from preview to outline view, and back, I notice that some objects aren't where they are supposed to be. In outline view they are at their supposed position, but in preview they are somewhere else. It isn't a big problem when I notice it happening - the problem is when I don't and print it like that. When I notice it, moving the object, pressing unite, or several other actions will make the object pop back to their right…
1 vote -
Part of text disappears when printing upside-down
I am printing a piece of art with text. When rotating the document upside down in the print dialogue window, the printed version lacks letters. It looks like only the first letter gets printed. This is not a printer issue either, tested printing from PDF and it worked fine.
See attached for the example. The right half is how it should be, left half is what comes out - small "B" is missing.1 vote -
Save as PDF in CC2020 cannot open with CC2014
I noticed if I was to save a PDF file in CC2020, a customer using CC2014 is unable to open it. I compared the PDF files to see how it is different.
If a PDF was saved using CC2014 it generates the colors like this:
[ /Separation /ATHLETIC#20GOLD /DeviceCMYK << /C0 [ 0.000000 0.000000 0.000000 0.000000 ]
But If a PDF was saved using CC2020 it generates the colors like this:
[/Separation/ATHLETIC#20GOLD/DeviceCMYK<</C0[0.0 0.0 0.0 0.0]Due to this settle difference, can this be the reason why the file is unable to open in CC2014?
1 vote -
Cannot save
Any file I try and save is appearing with file error, I have tried restarting illustrator but this is still happening.
1 vote -
Illustrator fundamentals
- When panning around in mid full screen view, defect stripes keeps appearing all over the screen. Disappears when zooming one time.
- Zoom should be zooming to position of mouse, but it zooms "all over the place" when close up.
- Pathfinder substract creates unnecessary amount of anchor points + gaps. Even with setting 0,001 in Pathfinfer options
This has been going on for years, and Adobe is informed about these fundamental bugs several times. Time to fix the fundamentals and clean up the bugs.
1 vote -
1 vote
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アプリが終了してしまう。
Illustrator2020でファイルを保存すると、アプリも終了してしまう。
1 voteHi,
Thanks for reporting the issue .
We are not able to reproduce the issue in house , Kindly provide following info to nail down this issue:1)Kindly provide the machine details and the test file which you are saving in illustrator .
Kindly share the test file with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.
Thanks & Regards
Ankit Goyal
Illustrator Team -
Illustrator 24.0.1 ignoring me when I enter a new dimension for my closed path with stroke
Hi all, I'm cross-posting here from the Adobe Community forums as suggested by someone who was able to reproduce this issue. I'm running Illustrator 24.0.1 on my 2015 Macbook Pro with MacOS Catalina 10.15.1. I actually just updated to Illustrator 24.0.1 to see if this problem would go away, but it still persists.
I'm currently trying to increase the height dimension of my closed path in the Transform panel by +0.0001 inch, or .03 points (trying to transform the height from 23.157 pt to 23.16 pt, to match two other closed paths). However, whenever I click the object, input the…
1 vote -
Effect 3D Rotate perspective error
With Effects/3D Rotate, Illustrator can't render a placed image using a high perspective value. The image is all distorted. See screenshots:
1 voteHi,
Thanks for reporting this issue, Illustrator Team really appreciate this.
To adjust the perspective, enter a value between 0 and 160 in the Perspective text box. A smaller angle is similar to a telephoto camera lens; a larger lens angle is similar to a wide-angle camera lens. A lens angle that is higher than 150 may result in objects extending beyond your point of view and appearing distorted
For more details please refer to link: https://helpx.adobe.com/in/illustrator/using/creating-3d-objects.html#extrude_bevel_optionsThanks and Regards
Ankit Goyal
Illustrator Team -
Expand appearance stopped working for offset path on illustrator 2020
Sometimes there's no way to expand the offset path you created. Some other times it works, so I'm pretty sure it's a bug
1 vote -
scrollbar in the wrong place within panel
The scrollbar should always hug the right edge of panel independent of panel width. However it does not. Looks messy. Please fix!
1 voteHi,
Thanks for reporting the issue .
We are not able to reproduce the issue in house , Kindly provide following info to nail down this issue:
1)Kindly provide the snapshot of the panel , Screen resolution ,Operating System detail and share with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.Thanks and Regards
Ankit Goyal
Illustrator Team -
Compound path outside stroke becomes a fill at certain shapes and sizes
I have some outlined text. When I give it a stroke aligned to outside, some of the counters are properly stroked, and some appear filled. If I distort the counters that are filled to be larger, they switch to a stroked appearance.
Mac OS Mojave 10.14.6
Illustrator CC 24.0.11 vote
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