Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
732 results found
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Toggle selection/brush tool bug in new Illustrator update
Selecting multiple objects no longer works with the latest update. Also cannot toggle between brush and select tool using command key. This is a bad problem. Please help.
OS 10.14.5
1 vote -
I WANT YOU TO FIX THE PROBLEM WITH GRADIENT IN LIVEPAINT, IT DOESN'T WORK! :(
It is not possible to position the direction of the gradient as before.
1 vote -
Can't add Anchor points
I've been on all the forums and I've tried everything suggested.
I can't add anchor points - I have a new MacBook Pro.1 vote -
crashing
illustrator crashes every time i use the blob brush
1 vote -
Illustrator not responding after scaling
Every time while I use transforming tool it happened! I've to save and close the file.
System info:
iMac 27 inch I5 late 2013 - 32gb ram
Ai CC 2018
OS High Sierra1 vote -
Selection tool and undo
Selection tool does not work properly. It selects the total anchor points of an object, however it does not behave as the Direct Selection Tool, it only allows to move the object. It does not allow to resize. a single or multiple objects selected.
Doing undo (cmd + z) Illustrator often deletes more than one step and resets the document close to its original/previously saved version.
Illustrator version: 23.0.3
OS: Mac OS Mojave 10.14.41 vote -
Image Trace Creates a white border after trace
High fidelity image trace in Illustrator 2019 for Mac will add a white border and round the corners. This doesn't seem to be an issue with the PC version of Illustrator (at least for the white border, it will still round the corners).
1 vote -
Dynamic offset tool with snapping
This is an idea: I would like to be able to dynamically adjust offset value by sliding the mouse cursor on either side of the path / shape, and eventually snap it to a existing anchor point, for example.
1 vote -
fill not aligned with path
Paths not aligned to fill or actual graphic on Illustrator 23.0.3 (CC 2019).
Not sure when it happens or how but it will randomly not move the fill with the path lines. Changing the colour or selecting some edges of the path will make it bounce to the correct position.
The file will print with the fill moved.
Once it is corrected it you can't undo problem without reopening the file that is saved like this.
My best guess and only thing I have noticed different about this paths that are wrong is it has a overprint fill turned on.…
1 vote -
Selection tool automatically nudging object when clicked.
When (v) or (a) are used and a vector line or object are clicked on with the mouse, the object automatically jumps/nudges right. Multiple clicks produces multiple jumps/nudges.
The problem will stop for a period of time after reboot but begins again.1 vote -
Scaling object by clicking corner of object
Scaling objects by clicking on a corner of object doesn't work anymore, version 2019 23.0.1?
1 voteRequest to Contact Support · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) respondedPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
"Apply gradient across stroke" shows terrible banding compared to a standard linear gradient
When applying a gradient to a stroke with the "apply gradient across stroke" option selected, the resulting gradient is very poor quality, with lots of visible banding.
In the attached image the top gradient is formed by feathering a rectangle with corner radius of 31.235 px by 20px. The quality is fine, although feathering makes specifying specific colours a hassle.
The middle object is the same rectangle with a 40pt stroke, with a white-to-black gradient applied with "apply gradient across stroke" selected. The gradient is very uneven, showing clear banding.
The bottom is a the same linear gradient applied as…
1 vote -
Eyedropper, bounding box, shortcuts don't work, Text tool messed up...
Illustrator CC 23.0.2 - Mac Mojave
1) The eyedropper tool is pretty much useless, because it doesn't work on groups. I need to ungroup everything or make a compound path. This is very annoying.
2) the bounding box sometimes disappears and I cannot bring it back with the usual shortcut, i have to do it manually, sometimes even that doesn't work and I have to restart Illustrator. Also, the bounding box cannot be reset on objects like a perfect square when it's rotated 45 degrees. That means I cannot scale it properly. And also the bounding box always gets stuck…
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Rectángulo
En la ultima versión 23.0.2 la herramienta rectángulo no hace perfectos los trazos, estos sufren un desplazamiento en alguna de los 2 ejes
1 vote -
Inconsistent line thickness with Surface pen + touch zoom
Drawing pressure sensitive lines with the Paintbrush Tool using the Surface pen, on a Surface Pro 4, will result in line thickness inconsistent with the preview shown while drawing. See the attached video for a easy visual reference.
System information:
Surface Pro 4 + Surface pen that comes with the device (not the new one sold separately)
Windows 10 1803 (17134.648)
Illustrator CC 2019 (23.0.2)Steps to reproduce:
- Open Illustrator a Surface Pro device for this test
- Create a new document
- Select the Paintbrush Tool, then select the Touch Calligraphic Brush
- With the Surface pen, draw a line with variable…
1 vote -
Eye dropper tool crashes Illusrator CC
Everytime I just the eye dropper tool, it crashes Illustrator CC rightr away. It has happened over and over. I restarted my mac, uninstalled and reinstalled and all.
1 vote -
Minus Front - Incomplete Shapes
This is an odd issue that is kind of hard to explain. Whenever I am using the minus front tool on some objects, the appearance doesn't end up quite right. For example, I subtracted these outlined text characters from a black background. The blue outlines show that they were subtracted correctly, but the white background showing through is cut off in the wrong spots?
1 voteRequest to Contact Support · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) respondedPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Pen tool rapidly changes to selection tool arrow glitch
Pen tool rapidly changes to selection tool arrow when I move the cursor. OS 10.14.3 / Ai CC 23.0.2. On wacom tablet. The pen tool icon changes every micro-second to the selection tool icon and back again. Very hard to work this way. If I more my stylus even a tiny bit it happens. I have the pen tool selected in the toolbox.
1 voteResolved (Comments Open) · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) respondedHappy to hear that it got resolved for you, if still you encounter this issue again then please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Gradient tool slider bug
When I select a shape, or multiple shapes and add a gradient, ever since updating to CC 2019, I do not get an adjustment slider in the shape. Am I doing it wrong? Where did the slider go? Help!
1 vote -
Undoing Warp Tool Transforms
Software Details:
Windows 10 / Ver. 1809 / OS Build 17763.316 / Illustrator Ver. 23.0.2Steps Taken:
a. Selecting Warp tool (or any other from the warp tools palette)
b. Selecting an object
c. Warping the object either once or repeatedly
d. Undoing all warps to restore original shape.Expected Result
The undo command would undo my actionsActual Result
Although the outline that appears when hovering over the object had returned to the anticipated state after the necessary number of undos, the object itself remained unaltered - sometimes disappearing. Subsequent undos would only affect prior actions on other objects.…
1 vote
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