743 results found

1. Hand tool is getting stuck in 29.1, massive performance issues

   Since yesterday Illustrator has virtually become unusable to me and I have no idea what happened. I didn't install any new apps.

   The issue is seems to be focused around using spacebar to pan around my document. It gets stuck on the hand tool and the pan itself is laggy. When using the middle button on my mouse, the pan works perfectly though.

   Left clicking on elements and manipulating them is an unsurmountable task with these issues, effectively making Illustrator unusable to me now...

   I really hope someone else is also experiencing this, but I haven't been able to find any resources.

   I tried everything. Restart my Mac. Reinstall Illustrator. Tried older versions. All the same...

   Since yesterday Illustrator has virtually become unusable to me and I have no idea what happened. I didn't install any new apps.

   The issue is seems to be focused around using spacebar to pan around my document. It gets stuck on the hand tool and the pan itself is laggy. When using the middle button on my mouse, the pan works perfectly though.

   Left clicking on elements and manipulating them is an unsurmountable task with these issues, effectively making Illustrator unusable to me now...

   I really hope someone else is also experiencing this, but I haven't been able to find… more

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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   It seems like using Magnet app together with Illustrator breaks something. Try to disable it for now (sadly, it is reported Ignore option does not do it).

2. Ai2025 - The Pencil tool has become unusable again! There's no accuracy—it’s too smooth!!!

   I’m here to post about the same issue I did in 2014.
   The Pencil tool has become unusable once again! It’s smoothing too much, even on the maximum accuracy setting (left first slider tick).

   Back in 2014, when Adobe rewrote the Pencil tool, you removed the previous numeric settings and replaced them with four ticks. All of them were too smooth and took too much control over the path, leading to imprecise bubbly and smooth drawings.

   I made a post about this back then, and Adobe was super nice to respond by adding a fifth lowest left tick with the previous lowest accurate settings, which I’ve been using for nearly 20 years now: "lowest fidelity, 0.5px smoothness, 0%."
   Here is the post I made in 2014:
   PLEASE PLEASE adobe. The new pencil tool has become unusuble to me
   https://community.adobe.com/t5/illustrator-discussions/please-please-adobe-the-new-pencil-tool-has-become-unusuble-to-me/m-p/5771656#M19352

   Now, after the 2025 update, the pencil tool once again is smoothing too much, even on the lowest accuracy setting. This is making mine and my colleagues work impossible because the tool doesn’t generate enough anchor points to create the detailed and organic edge illustrations we need. Not everyone is looking to draw smooth, bubbly shapes!

   This is crucial in an free hand drawn operation such as the pencil tool because anchor points act as the resolution of the path, determining the type of edges you want to express in your drawings. The character of the edge is essential for the final look.

   Why shouldn't we have more control over the path resolution, allowing for higher values? Currently, Illustrator seems to be leaning towards reducing the resolution of our paths, limiting our creative control leaning towards more smooth bubbly or geometric style.

   Inkscape is fantastic in this regard as it doesn't limit the resolution the artist gets to add to the path. It has a numeric setting where you can set what you need. Unfortunately inkscape falls short on other aspects of the freehand pencil drawing process, for instance you can't redraw over and over again and sculpt your path with the pencil tool as you can in illustrator.

   With this post I’m requesting:

   (1) To fix the bug and bring back the ability to generate more anchor points on the path for accuracty on the lowest tick with "lowest fidelity, 0.5px smoothness, 0%."

   (2) I'm also making an additional feature request for the ability to add even more anchor points than that by adding an even lower sixth tick that generates even more anchor points, with a setting like "lowest fidelity, 0.2px smoothness, 0%."

   Alternatively, and idealy, please bring back the numeric values like you had before that allow us to set the path resolution more precisely, similar to how Inkscape still handles it.

   This won’t slow down the application in any significant way—today's machines can handle it. I've pushed Illustrator to its limits for many years, and higher resolution paths have never been an issue. There's no reason to hold back on giving users more control over the paths and the style of their illustrations.

   I would love to assist in testing it out.

   Please Adobe.

   Thanks

   MacBook Pro Apple M1 Max PRO 64GB RAM.
   macOS Sonoma 14.7 (23H124)

   I have posted this in the adobe community forums also in hopes of a fix.
   https://community.adobe.com/t5/illustrator-discussions/ai2025-the-pencil-tool-has-become-unusable-again-there-s-no-accuracy-it-s-too-smooth/td-p/14922613

   Here follows some comparisons of anchor point generation to show the bug and the feature request on the bottom:

   (Please click the images to see the anchor point amount better, thanks)

   I’m here to post about the same issue I did in 2014.
   The Pencil tool has become unusable once again! It’s smoothing too much, even on the maximum accuracy setting (left first slider tick).

   Back in 2014, when Adobe rewrote the Pencil tool, you removed the previous numeric settings and replaced them with four ticks. All of them were too smooth and took too much control over the path, leading to imprecise bubbly and smooth drawings.

   I made a post about this back then, and Adobe was super nice to respond by adding a fifth lowest left tick with the… more

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   33 votes

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   Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   This issue is fixed in AI 29.0.1 Hot Fix Update.

3. 画像トレースのパスが粗すぎる

   手書きの線画を画像トレースで取り込む時、パスが粗すぎて手書きのニュアンスが消えてしまいます。
   以前のバージョンまでは、細かくトレースされていました。
   イラスト制作が主な仕事なのですが、仕事に使用する上で致命的な欠点です。
   仕方がないので、まだ以前のバージョンを使用しています。
   早急に改善をお願いいたします。

   3 votes

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4. Smooth Tool oversmooths

   Manual use of the Smooth Tool over smooths no matter what I set the fidelity to.
   This tool used to be so helpful in smoothing out rough areas or sharp corners but the new Illustrator 2025 (Desktop) PC version way over smooths.
   This makes everything a blob instead of providing the polished finishing touch it used to give.
   Now I have to manually remove unwanted points to achieve and retain desired shapes.

   19 votes

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   Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hello All,

   We’ve implemented a fix for the previously reported issue in the latest release, version 29.0.1. Please check this update at your end and share your observations.

   Your feedback on the effectiveness of the fix is crucial for us to ensure stability and quality.

   Regards,

   Aishwarya G Gadodia

5. About the Pencil Tool and Image Tracing in version 2025

   The accuracy of the path conversion for the pencil tool and image tracing has decreased in version 2025. Even if I change the settings to fine, it is converted to a coarse path, and I cannot express the details like in previous versions. Please improve it as soon as possible.

   9 votes

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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issue with Pencil (and Brush) is addressed with a 29.0.1 Hot Fix Update

6. Turn off Smooth Tool slider

   I'm not sure if this is a bug or I just don't know what I'm doing so apologies if this is no the right place to post.

   A few days ago I chose Object > Path > Smooth rather than using the Smooth tool as I normally do. A slider popped up which was actually rather useful. But now whenever I hold option to use the smooth tool (while using the Pencil), this slider dialog pops up directly over the area I am trying to see. Is there a way to turn this back off? Thanks!

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   18 votes

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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   While there is still no way to completely disable the Smooth panel when the Smooth tool is picked, the bar now remembers its position and better picks the initial location.

   Please comment on this behavior and upvote if you think there still should be an option to not show it.

7. Measure tool / Info panel does not show area for for many things

   Recently Measure tool started to calculate are for selected / clicked objects, originally requested here: http://illustrator.uservoice.com/forums/333657/suggestions/33527584

   However, it’s very basic.
   1. It does not show an area for objects with no fill
   2. No area for objects within a clipping mask
   3. No area for the visible area of a clipping group as a whole
   4. No area for an opaque raster image (not that hard to multiply two values)
   5. ...or for a partially transparent raster image (again, we can evaluate this manually, by using a fill + Outline Object trick)
   6. Nothing for meshes, live text, symbols, compound shapes...

   Finally, the Info panel requires you to pick the tool to start showing the area! Perhaps you should just show the area at all times?

   Recently Measure tool started to calculate are for selected / clicked objects, originally requested here: http://illustrator.uservoice.com/forums/333657/suggestions/33527584

   However, it’s very basic.
   1. It does not show an area for objects with no fill
   2. No area for objects within a clipping mask
   3. No area for the visible area of a clipping group as a whole
   4. No area for an opaque raster image (not that hard to multiply two values)
   5. ...or for a partially transparent raster image (again, we can evaluate this manually, by using a fill + Outline Object trick)
   6. Nothing for meshes, live text, symbols, compound… more

   5 votes

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8. Image Trace 2025 results poorer than 2024's

   I've encountered a significant disparity in output quality between 2025 and 2024 in Image Trace while working with the same file and identical settings.

   Despite replicating the exact setup, the results in the latest version are noticeably inferior.

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   4 votes

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9. Eyedropper cursor blinks while held

   If you pick Eyedropper tool and hold it to sample a color continuously — it blinks, jumps, tries to change into a default pointer arrow.
   Take a look at the small GIF attached, or watch a video by Laura Coyle here: https://www.linkedin.com/posts/lauracoylecreative_adobeillustrator-color-activity-7274877800715583491-HkxB

   Happens on both Windows and Mac.
   And so you know it can work better and some other succeed — compare it with the way Affinity Designer does it (the second GIF).

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   6 votes

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10. Pencil tool now smooths way to much, ignores details

    Please enable the former way of working with the pencil tool again.
    The tool now smoothes far too much on its own, even when set to "smooth as little as possible", it is now really inaccurate, small movements are ignored.
    Real free drawing is no longer possible , that is making this wonderful, intuitive tool partially unusable. Only roughly usable for creating character designs, for example. where we need tiny details. Such a shame.

    3 votes

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11. Problem with raster image transparency in the artistic brush

    When using a raster image with transparency in the artistic brush, a white halo appears.

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    2 votes

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12. Join Tool and overlapping paths - strange behavior

    Hello, UserVoice and Illustrator community!

    Join tool make strange behavior - problem with overlapping paths.

    I took a ready-made example with an umbrella from a pink outline.
    https://helpx.adobe.com/illustrator/using/tool-techniques/join-tool.html

    I used the join tool as in the example, everything is fine (it connected the intersecting outlines and the overlapping ones too).

    Then I moved the green element a little and the join tool started to behave strangely.
    Example on the top right (dark turquoise umbrella).
    The intersecting outlines worked well.
    But the overlapping ones - I did some nonsense, I got a loooong tail.

    I also moved the green element and it also looked strange.
    Example on the bottom right (blue umbrella).
    The intersecting outlines worked well.
    But it doesn't connect the overlapping ones at all, although they are located close to each other.

    Link to Ai file "join tool.ai" and layer "JOIN TOOL UMBRELLA"
    link to ai file https://vk.com/wall-226891554_6

    I am using Adobe Illustrator 24.0.1 (64-bit) from 2019.

    OS Edition Windows 10 Pro
    Version 22H2
    Installed on 11-Aug-23
    OS build 19045.5608
    Experience Windows Feature Experience Pack 1000.19061.1000.0

    Best regards!

    Hello, UserVoice and Illustrator community!

    Join tool make strange behavior - problem with overlapping paths.

    I took a ready-made example with an umbrella from a pink outline.
    https://helpx.adobe.com/illustrator/using/tool-techniques/join-tool.html

    I used the join tool as in the example, everything is fine (it connected the intersecting outlines and the overlapping ones too).

    Then I moved the green element a little and the join tool started to behave strangely.
    Example on the top right (dark turquoise umbrella).
    The intersecting outlines worked well.
    But the overlapping ones - I did some nonsense, I got a loooong tail.

    I also moved the green element and… more

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    1 vote

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The paths are actually diverge or the intersection happens after the paths are extended, and not shortened, as explained in the comments

13. Back with a vengeance: Constrain (holding Shift key) doesn't work with Smart Guides turned on, for Scale, Rotate, Reflect

    This is an older bug that was fixed a while ago but seems to be back with a vengeance.

    It is now happening in Adobe Illustrator 28.4 on Mac OS Sonoma 14.4.1.

    See this link:

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36247978-constrain-shift-key-doesn-t-work-with-smart-guid

    When smart guides are on none of the constrain features (holding down shift) work properly, whether it's rotating, reflecting, etc. It just sort of jumps back to one position, often the original position, and won't move. The little magenta text that lets you know the angle etc. also goes a little crazy and looks like it's trying to display a few different words on top of each other.

    This is an older bug that was fixed a while ago but seems to be back with a vengeance.

    It is now happening in Adobe Illustrator 28.4 on Mac OS Sonoma 14.4.1.

    See this link:

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36247978-constrain-shift-key-doesn-t-work-with-smart-guid

    When smart guides are on none of the constrain features (holding down shift) work properly, whether it's rotating, reflecting, etc. It just sort of jumps back to one position, often the original position, and won't move. The little magenta text that lets you know the angle etc. also goes a little crazy and looks like it's trying to display a few different words on… more

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    15 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    A current 'workaround' is to disable Transform Tools option in Preferences > Smart Guides. This removes the 'uniform' guide, making the smart guides less useful, but it stops it from jittering.

14. Drawing a straight line with the Pencil tool with Shift held crashes Illustrator

    The program constantly turns off on its own when drawing a straight line using the Shift + Pencil (N) combination.

    1 vote

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15. Eyedropper picks the color of the antialiased edge of a stroke blended with the background instead of the actual stroke color

    Eyedropper requires a ton of precision when picking a color of s stroke.

    Watch the GIF.
    Here I have violet and green lines, drawn above a raster image.

    I’ve mistaken and used green color instead of violet, and now I want to pick it from the existing line.

    I click, precise enough (I hope), but the color picked — the almost correct violet (C74,95 M74,61 — instead of the global 75-75) — is not in the background at all. It’s a BLENDED color of the RENDERED anti-aliased EDGE of the stroke! So Ai secretly rasterizes what it sees and then checks the tolerance, I assume. And the tiniest overlap leads to these cases. And trust me, this happens a lot.

    We can’t trust the tool.

    Eyedropper requires a ton of precision when picking a color of s stroke.

    Watch the GIF.
    Here I have violet and green lines, drawn above a raster image.

    I’ve mistaken and used green color instead of violet, and now I want to pick it from the existing line.

    I click, precise enough (I hope), but the color picked — the almost correct violet (C74,95 M74,61 — instead of the global 75-75) — is not in the background at all. It’s a BLENDED color of the RENDERED anti-aliased EDGE of the stroke! So Ai secretly rasterizes what it sees and then… more

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    3 votes

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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Expected This to be fixed in the latest Beta Build 29.5.0.15

    Please comment if it now works fine (or not)

16. Selection tool works like the Direct Selection Tool

    I cannot use the Selection Tool because it works like the Direct Selection Tool, therefor I cannot scale or move any objects on my artboards.

    I have tried the workaround to change settings in preferences, but the problem still persists.

    I have a Windows Desktop:
    AMD Ryzen 5 3600 6-Core Processor
    32GB DDR4 RAM
    Radeon RX550/550 Series
    1TB SSD

    Illustrator CC 2025 (V29.3)

    1 vote

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17. Dimension line gets shifted when multiple dimensions are selected with Shift held

    When holding down the Shift key to select multiple dimensions, the one clicked will move once with each click

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    3 votes

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18. Selection tool doesn't work to resize

    Illustrator version 29.3.1 (2025)

    The Selection tool (black arrow) does not work anymore and i can't resize things on any of my documents. I tried to close-reopen illustrator and even restart the entire computer without any results.

    iMac retina 2017, Radeon pro 560 4gb, SSD; macOS ventura13.6.8)

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    1 vote

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19. Keyboard Increment works wrong and arrow keys move object more than they should

    I have the problem as a result of the last update to Illustrator 2025, version 29.0 (October 2024)

    The measurement set in the Preferences section, General in Keyboard Increment does not displace the configured measurement. For example, I set 0.5 mm and when moving with the arrow key to the sides it moves 0.706 mm

    Likewise, when using Shift + Arrow you must move the measurement 10 times, in my example you must move 5 mm but it moves 5,292 mm

    Please correct ERROR it is very useful and necessary, it makes me waste time in the Design

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    1 vote

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue reported no longer happens in 29.0.1.

    In case a similar problem happens with you, make sure you have both Snap to Grid and Snap to Pixel disabled.

20. Reflect tool should mirror path direction as well

    When Reflecting (mirroring, flipping) Paths with a non non uniform Stroke Widths, the result is not correct, since the Path direction is not reversed. (see screenshot)

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