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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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728 results found

  1. Generating doesn't work

    Not generating neither object, nor scene or symbol...

    11 votes

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    19 comments  ·  Tools  ·  Admin →
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  2. 8 votes

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  3. Reshape Tool’s markers don’t conform the Anchor Points, Handle, and Bounding Box Display Size' parameter

    Reshape Tool is a rather hidden tool within Illustrator’s toolbox.
    It never received any updates (as many other tools) in last decades, and got even worse thanks to one specific improvement.

    Illustrator today allows to increase size of anchor points, handle, and other control markers (referred below as just 'markers') with a dedicated parameter in the Preferences > Selection & Anchor Display section). It helps to transform and edit paths on higher DPI displays — a good feature.

    ...but Reshape Tool marks its control points with squares slightly larger than a normal point... a normal point of a smallest marker’s…

    13 votes

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  4. Dimension tool doesn't measure correctly

    So, I went to measure a dieline with the Dimension tool and it measured 9". However, when i selected the dieline and went to the Properties it said it was 8.5". When I actually printed it out and measured it, it was 8.5". This tool is not working correctly. See attached images for further explanation/verification.

    Maybe I am doing something wrong? Can't figure out what that would be though. Thank you for looking into this!

    1 vote

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    4 comments  ·  Tools  ·  Admin →
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    The problem was in the '0' picked as the Precision value in Dimension Tool Options instead of default '0.00'. If you have this value changed by itself, without you ever changing it manually — please comment.

  5. 尺寸标注工具调整字号大小问题

    当使用鼠标点击箭头调整字号时,出现越来越小;当输入固定数值后回车确认,显示数值比输入数值小。如视频:

    2 votes

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    6 comments  ·  Tools  ·  Admin →
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  6. AI HAVE THE WORST QUOTE TOOL OF THE WORLD

    You have to follow Rhino quote tool. There's a lot of mistakes in AI quote tool.
    - I don't want to see "mm" after my quote.
    I MUST have a snap on every elements of my drawing for quote my dimensions
    I MUST have the possibility to snap different quotes to a single point
    I MUST have the possibility to have orthogonal quote from oblique points
    PLESE DO IT QUICKLY!!!! WITH THE LATEST VERSION OF AI CAD TOOLS NO LONGER WORK...I LOST 1500 EUROS OF SOFTWARE BECAUSE OF THIS CHANGE

    2 votes

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    7 comments  ·  Tools  ·  Admin →
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  7. Dimension tool prefers to snap to or edit an existing dimension instead of starting or completing a new one

    Take a look at the GIF.
    I need to measure the width of one square, and then measure the overall width of both squares.

    I create the first dimension with no problem.
    However, when I try to create the second one, Ai plays dumb.

    When I click the leftmost point, the tool thinks that I am to EDIT the existing dimension (although I am clicking and not click-and-dragging, and I am clicking an endpoint of it, and not in the middle!)

    Well... I can lock the first dimension (which would require me to abort, select the first one, lock, and…

    8 votes

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  8. 尺寸标注工具问题

    画两根相交的线,标注相交点的角度,文档的模式会从GPU模式转为CPU模式。如视频:

    1 vote

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    6 comments  ·  Tools  ·  Admin →
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  9. Width tool started work weird after update 27.9

    After this update, width tool on closed shapes instead of acting like they are shapes with continuous edges, it cuts the width at a point.

    I use width tool a lot and this is problematic.

    Oh and in some cases width point not showing.

    6 votes

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    16 comments  ·  Tools  ·  Admin →
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  10. Mockup (Beta) in Illustrator not working due to PARM error

    I am trying to use the Mockup (Beta) tool, and every time i get the "the operation cannot complete because of an unknown error [PARM]" message and the action cancels.

    I'm attempting to mockup using a compound path and a png. I've updated and reinstalled both the app and the mockup installer. I've also tried using the newest and previous versions of Illustrator. I've also removed my preferences and still no luck.

    Any ideas? I've used Mockup on this computer multiple times without error.

    1 vote

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  11. Rotating with Shift held doesn't rotate precisely at 180 degrees

    MacBook Pro 16-inch, 2021
    Apple M1 Pro
    16 GB memory
    Sonoma 14.1.2

    Illustrator 28.4.1

    Holding down shift while rotating an object "180deg" doesn't actually rotate it 180deg. It's maybe 179deg, which is a major problem.

    1 vote

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    3 comments  ·  Tools  ·  Admin →
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  12. Making a regular triangle with Star tool duplicates the path

    Scissor tool cuts lines and duplicates them (completely broken)

    Make a triangle by selecting the star and changing it to 3 lines (triangle), now cut one of the lines with the scissor. It duplicates the shape! This bug is seen across multiple shapes and lines. The scissor tool is broken along with selecting individual points often creates duplicate lines.

    The quality of adobe products has just gone downhill in the last 5 years.

    2 votes

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  13. 按住“H”键,点击鼠标左键,点击后按住停留几秒再松开,抓手工具里会显示缩放图标

    按住“H”键,点击鼠标左键,点击后按住停留几秒再松开,抓手工具里会显示缩放图标,有的时候会从抓手工具转为缩放工具(不定期出现)

    1 vote

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    4 comments  ·  Tools  ·  Admin →
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  14. Dimensions get expanded when moved, with or without related objects

    I can somewhat understand dimension object get expanded when they are moved away from the measured object... although this should not happen.

    But why the dimension objects get expanded when they are moved WITH the measured object? What, Ai can’t distinguish moving form other transformation? What if need to move my artwork to just insert something else — what, this makes all of my dimensions instantly dead?

    Don’t expand dimensions until a user has an clear intention to do it!

    6 votes

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  15. Zoom with Alt+wheel is way too sensitive in new v27.3 to the point of being unusable

    This has just started with the new update to v27.3 using the Alt and the scroll wheel now causes intermittent massive jumps in zoom. Updated all my Logitech software. Running latest everything so reverting to 27.2 as this makes Illustrator unusable. How on earth did this get through any sort of testing?

    40 votes

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    24 comments  ·  Tools  ·  Admin →
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  16. Can't drag objects after creating text objects

    V. 28.4.1. As soon as I create any text object, dragging objects is imposible, Illustrator won't let me move anything. Everything seems fine, until I create a text Objects, then moving anything is simply imposible. Restarting doesn't seem to work.

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  17. Dimension Tool Options dialog always uses points for Offset and Extension fields, even though document units differ

    Dimension Tool Options respect my chosen Type and Stroke units, but ignore General units, when I open Options dialog or Properties.

    If I choose, say, millimeters for my document, I want to define offsets end extensions in millimeters as well, not points.

    Does not help if I set these in Document Setup as well.
    Please make these consistent!

    6 votes

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  18. 2 votes

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    3 comments  ·  Tools  ·  Admin →
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  19. Column graph rounding issue

    When using %00 template in graph design decimal figures are not rounded up/down correctly. Eg. Figure 4.9 should display as 5 but actually displays as 4
    See attached illustrator file.

    3 votes

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  20. Graph styling does not survive round-trip save to cloud

    When I save a document locally containing a styled graph the graph styling sticks after updating the data. If the same file is saved to the cloud as an .AIC file when I update the data the styling is lost. Saving this file locally does not fix the issue – all styling has to be re-applied. This means I cannot use the cloud to keep template copies of my graph designs for future use.

    1 vote

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