736 results found

1. Hand tool is getting stuck in 29.1, massive performance issues

   Since yesterday Illustrator has virtually become unusable to me and I have no idea what happened. I didn't install any new apps.

   The issue is seems to be focused around using spacebar to pan around my document. It gets stuck on the hand tool and the pan itself is laggy. When using the middle button on my mouse, the pan works perfectly though.

   Left clicking on elements and manipulating them is an unsurmountable task with these issues, effectively making Illustrator unusable to me now...

   I really hope someone else is also experiencing this, but I haven't been able to find any resources.

   I tried everything. Restart my Mac. Reinstall Illustrator. Tried older versions. All the same...

   Since yesterday Illustrator has virtually become unusable to me and I have no idea what happened. I didn't install any new apps.

   The issue is seems to be focused around using spacebar to pan around my document. It gets stuck on the hand tool and the pan itself is laggy. When using the middle button on my mouse, the pan works perfectly though.

   Left clicking on elements and manipulating them is an unsurmountable task with these issues, effectively making Illustrator unusable to me now...

   I really hope someone else is also experiencing this, but I haven't been able to find… more

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   13 votes

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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   It seems like using Magnet app together with Illustrator breaks something. Try to disable it for now (sadly, it is reported Ignore option does not do it).

2. Ai2025 - The Pencil tool has become unusable again! There's no accuracy—it’s too smooth!!!

   I’m here to post about the same issue I did in 2014.
   The Pencil tool has become unusable once again! It’s smoothing too much, even on the maximum accuracy setting (left first slider tick).

   Back in 2014, when Adobe rewrote the Pencil tool, you removed the previous numeric settings and replaced them with four ticks. All of them were too smooth and took too much control over the path, leading to imprecise bubbly and smooth drawings.

   I made a post about this back then, and Adobe was super nice to respond by adding a fifth lowest left tick with the previous lowest accurate settings, which I’ve been using for nearly 20 years now: "lowest fidelity, 0.5px smoothness, 0%."
   Here is the post I made in 2014:
   PLEASE PLEASE adobe. The new pencil tool has become unusuble to me
   https://community.adobe.com/t5/illustrator-discussions/please-please-adobe-the-new-pencil-tool-has-become-unusuble-to-me/m-p/5771656#M19352

   Now, after the 2025 update, the pencil tool once again is smoothing too much, even on the lowest accuracy setting. This is making mine and my colleagues work impossible because the tool doesn’t generate enough anchor points to create the detailed and organic edge illustrations we need. Not everyone is looking to draw smooth, bubbly shapes!

   This is crucial in an free hand drawn operation such as the pencil tool because anchor points act as the resolution of the path, determining the type of edges you want to express in your drawings. The character of the edge is essential for the final look.

   Why shouldn't we have more control over the path resolution, allowing for higher values? Currently, Illustrator seems to be leaning towards reducing the resolution of our paths, limiting our creative control leaning towards more smooth bubbly or geometric style.

   Inkscape is fantastic in this regard as it doesn't limit the resolution the artist gets to add to the path. It has a numeric setting where you can set what you need. Unfortunately inkscape falls short on other aspects of the freehand pencil drawing process, for instance you can't redraw over and over again and sculpt your path with the pencil tool as you can in illustrator.

   With this post I’m requesting:

   (1) To fix the bug and bring back the ability to generate more anchor points on the path for accuracty on the lowest tick with "lowest fidelity, 0.5px smoothness, 0%."

   (2) I'm also making an additional feature request for the ability to add even more anchor points than that by adding an even lower sixth tick that generates even more anchor points, with a setting like "lowest fidelity, 0.2px smoothness, 0%."

   Alternatively, and idealy, please bring back the numeric values like you had before that allow us to set the path resolution more precisely, similar to how Inkscape still handles it.

   This won’t slow down the application in any significant way—today's machines can handle it. I've pushed Illustrator to its limits for many years, and higher resolution paths have never been an issue. There's no reason to hold back on giving users more control over the paths and the style of their illustrations.

   I would love to assist in testing it out.

   Please Adobe.

   Thanks

   MacBook Pro Apple M1 Max PRO 64GB RAM.
   macOS Sonoma 14.7 (23H124)

   I have posted this in the adobe community forums also in hopes of a fix.
   https://community.adobe.com/t5/illustrator-discussions/ai2025-the-pencil-tool-has-become-unusable-again-there-s-no-accuracy-it-s-too-smooth/td-p/14922613

   Here follows some comparisons of anchor point generation to show the bug and the feature request on the bottom:

   (Please click the images to see the anchor point amount better, thanks)

   I’m here to post about the same issue I did in 2014.
   The Pencil tool has become unusable once again! It’s smoothing too much, even on the maximum accuracy setting (left first slider tick).

   Back in 2014, when Adobe rewrote the Pencil tool, you removed the previous numeric settings and replaced them with four ticks. All of them were too smooth and took too much control over the path, leading to imprecise bubbly and smooth drawings.

   I made a post about this back then, and Adobe was super nice to respond by adding a fifth lowest left tick with the… more

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   33 votes

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   Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   This issue is fixed in AI 29.0.1 Hot Fix Update.

3. Smooth Tool oversmooths

   Manual use of the Smooth Tool over smooths no matter what I set the fidelity to.
   This tool used to be so helpful in smoothing out rough areas or sharp corners but the new Illustrator 2025 (Desktop) PC version way over smooths.
   This makes everything a blob instead of providing the polished finishing touch it used to give.
   Now I have to manually remove unwanted points to achieve and retain desired shapes.

   19 votes

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   Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hello All,

   We’ve implemented a fix for the previously reported issue in the latest release, version 29.0.1. Please check this update at your end and share your observations.

   Your feedback on the effectiveness of the fix is crucial for us to ensure stability and quality.

   Regards,

   Aishwarya G Gadodia

4. About the Pencil Tool and Image Tracing in version 2025

   The accuracy of the path conversion for the pencil tool and image tracing has decreased in version 2025. Even if I change the settings to fine, it is converted to a coarse path, and I cannot express the details like in previous versions. Please improve it as soon as possible.

   8 votes

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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issue with Pencil (and Brush) is addressed with a 29.0.1 Hot Fix Update

5. Turn off Smooth Tool slider

   I'm not sure if this is a bug or I just don't know what I'm doing so apologies if this is no the right place to post.

   A few days ago I chose Object > Path > Smooth rather than using the Smooth tool as I normally do. A slider popped up which was actually rather useful. But now whenever I hold option to use the smooth tool (while using the Pencil), this slider dialog pops up directly over the area I am trying to see. Is there a way to turn this back off? Thanks!

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   Started (Available In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The latest Beta 28.8.0.19 now remembers the position of this panel and better picks the initial position.

   Please try it, see if it makes it any more tolerable, and leave your comments.

6. Pencil tool now smooths way to much, ignores details

   Please enable the former way of working with the pencil tool again.
   The tool now smoothes far too much on its own, even when set to "smooth as little as possible", it is now really inaccurate, small movements are ignored.
   Real free drawing is no longer possible , that is making this wonderful, intuitive tool partially unusable. Only roughly usable for creating character designs, for example. where we need tiny details. Such a shame.

   3 votes

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7. Back with a vengeance: Constrain (holding Shift key) doesn't work with Smart Guides turned on, for Scale, Rotate, Reflect

   This is an older bug that was fixed a while ago but seems to be back with a vengeance.

   It is now happening in Adobe Illustrator 28.4 on Mac OS Sonoma 14.4.1.

   See this link:

   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36247978-constrain-shift-key-doesn-t-work-with-smart-guid

   When smart guides are on none of the constrain features (holding down shift) work properly, whether it's rotating, reflecting, etc. It just sort of jumps back to one position, often the original position, and won't move. The little magenta text that lets you know the angle etc. also goes a little crazy and looks like it's trying to display a few different words on top of each other.

   This is an older bug that was fixed a while ago but seems to be back with a vengeance.

   It is now happening in Adobe Illustrator 28.4 on Mac OS Sonoma 14.4.1.

   See this link:

   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36247978-constrain-shift-key-doesn-t-work-with-smart-guid

   When smart guides are on none of the constrain features (holding down shift) work properly, whether it's rotating, reflecting, etc. It just sort of jumps back to one position, often the original position, and won't move. The little magenta text that lets you know the angle etc. also goes a little crazy and looks like it's trying to display a few different words on… more

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   15 votes

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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   A current 'workaround' is to disable Transform Tools option in Preferences > Smart Guides. This removes the 'uniform' guide, making the smart guides less useful, but it stops it from jittering.

8. Dimension line gets shifted when multiple dimensions are selected with Shift held

   When holding down the Shift key to select multiple dimensions, the one clicked will move once with each click

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   3 votes

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9. Dimension tool not allowing scale change from drop down menu intermittently. Sometimes clicking Save doesn't do anything
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10. Keyboard Increment works wrong and arrow keys move object more than they should

    I have the problem as a result of the last update to Illustrator 2025, version 29.0 (October 2024)

    The measurement set in the Preferences section, General in Keyboard Increment does not displace the configured measurement. For example, I set 0.5 mm and when moving with the arrow key to the sides it moves 0.706 mm

    Likewise, when using Shift + Arrow you must move the measurement 10 times, in my example you must move 5 mm but it moves 5,292 mm

    Please correct ERROR it is very useful and necessary, it makes me waste time in the Design

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue reported no longer happens in 29.0.1.

    In case a similar problem happens with you, make sure you have both Snap to Grid and Snap to Pixel disabled.

11. We can’t use Eyedropper to sample the look of a dimension object and apply it to another selected one

    The dimension disappears when using the Eyedropper tool.

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    3 votes

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12. ハンドツールから、他のツールに切り替えができなくなる。かなりストレス

    ハンドツールから、他のツールに切り替えができなくなる。

    1 vote

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13. Pencil Tool not performing accurately

    Pencil tool not performing accurately. Continued issue after updating to the 2025 version of Illustrator. Despite tinkering with pencil tool options, the shape will continue to skew compared to what I am drawing. Fidelity is on its most "accurate" setting.

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    2 votes

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14. Freezing when using the Pen Tool

    Experiencing intermittent freezing when using the Pen Tool in Illustrator (2024). It freezes for a few seconds after each click, disrupting

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15. Dimensions get expanded when moved, with or without related objects

    I can somewhat understand dimension object get expanded when they are moved away from the measured object... although this should not happen.

    But why the dimension objects get expanded when they are moved WITH the measured object? What, Ai can’t distinguish moving form other transformation? What if need to move my artwork to just insert something else — what, this makes all of my dimensions instantly dead?

    Don’t expand dimensions until a user has an clear intention to do it!

    11 votes

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16. Move Tool Malfunction

    I can't select the move tool properly-- or any other tool in this case. The main selected tool is stuck in the hand tool. After a while, it switches to the move tool and it gets crazier!!

    Whenever I select a layer or an object, there's a 1-3 second delay. Can this be fixed? My projects are affected. I tried resetting the app already.

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17. Generating doesn't work. 'Something went wrong' message gets displayed

    Not generating neither object, nor scene or symbol...

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    12 votes

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    Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue is believed to be fixed in the build 28.4.0.20.

    Please try to update and generate anything. Comment back if it works.

18. Blob Brush tool not functioning - making smaller shapes than I’ve drawn and nowhere near the right shape

    I'm trying to draw with the blob brush tool - its not creating anything close to what I’m drawing if at all, sometimes it just does a single dot. it's also been extra laggy of late - taking full seconds to register I’ve moved the mouse.

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19. Pen Tool Randomly Deactivating Briefly (a LOT)

    Just updated to CC 2025 and have been introduced a bug where the pen tool now randomly deactivates for a split second and begins a new path. I've tried rebooting the suite, closing all other programs, but the issue is persistent. It happens so often I just clocked it at around 3-4x per minute. Insanely frustrating and making things take far longer than they should.

    I'm running on a brand new M3 MacBook Air, not a complex file at all either.

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20. Smooth Tool Interferes with Touch Ring Zoom Function on Wacom Tablet

    The Smooth tool pop up conflicts with the touch ring on a Wacom tablet. I have the touch ring set to zoom and when using a brush, the Smooth tool annoyingly pops up every time a zoom in or out using the touch ring. Cant find a way to disable it. HELP!

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