Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1179 results found
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Background Save works but it thinks it's not working! v25.2.1
I'm having an issue described in an older bug report (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/39029392-background-save-works-but-it-thinks-it-s-not-worki): open files stay marked as having unsaved changes when they are saved.
This is reportedly fixed in v25 but I'm on 25.2.1 and have this exact same problem. Not with every file and not every time, but it happens.
2 votes -
When a AI file is opened and the fill color of some entities is changed, Save command is not available
On Several Files, I open the file, change five entities simultaneously to have a different fill color, the "SAVE" command under File is not enabled and the filename does not show the asterisks.
Windows 10 Version 10.0.19041 Build 19041
Adobe Creative Cloud
Adobe Illustrator 25.1 (64 Bit)Steps:
1. Open File
2. Select 5 entities
3. Click on Fill Icon
4. Select new color for fill
5. Color is applied to the entities
6. Go to save file
7. SAVE command under FILE is not enabled.Expected Result:
File should be marked as modified and allow me to saveActual…
1 vote -
Mac Os Big Sur
Keep getting "An unknown error has occurred" when saving Illustrator file. THis is costing us time and money now as every-time we create a new file the start working it decides all of a sudden we cant save our work.
Need Help on this!!!!!
2 votes -
illustrator and PS is not sync with each other
When I tried to create a document and I have included an EPS file in photoshop. and after that, I modified the eps file it's not syncing with photoshop. it's asking for saving as in other locations.
1 vote -
There are standards that cannot be selected when saving PDF
I'm using Bigsur (not M1).
When I try to create a PDF in Illustrator 25.1, I can't select the latest standard.
You can save it to another Catalina Mac with the same version installed as usual (the bright UI is a normal image).1 vote -
Filename field no longer first in focus when saving
Mac OS 11.2.2
Illustrator 25.2This actually affects Pshop as well I've noticed. Used to be when I save a file (typically done from the keyboard) the save dialog appears I can start typing the filename I want to save, and the field is already in focus and placeholder text selected. Now I need to leave the keyboard to click into the field or tab several times to get the field in focus. More of an inconvenience than it sounds to be but my workflow is dependent on timeliness and leaving the keyboard this much adds up, especially when I've…
1 vote -
SVG export
Export Artboards as SVGs doesn't seem to work in the latest update (25.2.1). I often export svgs and pngs together from artboards and have never had a problem until this morning when using the updated app. It exports the pngs fine but doesn't export the svgs at all. I reverted my Illustrator back to 25.2 version and it works fine. I have a computer with windows 10 and have not experienced issues with this feature before.
1 vote -
Lost file even though the Automatic Save Recovery is on
Windows 10. 64 bit.
Illustratoir 25.2.0The PC crashed in the middle of working. And the file disappeared. I can see a link to the file in the Recent documents of Windows Explorer, and in Recuva.
But no file found.What's happening? How can I find the missing file?
TNX2 votes -
File cannot be saved as png
Windows 10 Pro version 1909. Illustrator v 25.2.1.
I am trying to export a file as a .png. It is very large (15000 px x 9000 px at 300 dpi), and it comes up with this error every time: The operation cannot complete because of an unknown error. [!now].
I have also tried exporting the image as a much smaller file with the same error. The file I'm trying to export is a floral pattern I've created using the pattern tool.
2 votes -
No me permite guardar el archivo como pdf o imagen solo guarda como Ai
Al momento de querer guardar cualquier archivo en cualquier formato solo se forma un documento sin temporal .tmp ya he intentado generar un archivo nuevo y guardarlo desde ese y tampoco ha funcionado la versión que manejo es Adobe Illustrator 2021 25.0.1 simultaneamente tengo la versión 2018 y no me da problemas
2 votes -
リンクファイルが見つからない時、置換ファイル選択時フリーズ
windows10 20H2
Adobe Illustrator 2021リンクファイルが見つからない時、置換ファイル選択時、フリーズします。応対の程、よろしくお願い致します。
1 vote -
Falla al guardar los documentos de ilustrator
Al momento de guardar los documentos, por muy sencillo que sea, solo trazos básico, no importa lo que contenga, siempre se demora muchísimo al guardar, y al hacerlo, la pantalla se vuelve negra y solo se visualizan algunas ventanas de herramientas, y queda todo en negro hasta que regresa a la normalidad cuando finalmente guardó los cambios. Estoy trabajando con la última actualización (25.2.1), hoy la desinstale y la volví a instalar para ver si tenía alguna mejoría, pero sigue igual.
4 votes -
Black png
my png transparent images are showing up as total black images after export . They show fine for a few seconds and in the viewer window but the png it self is totally black. Works sometimes and others not I would say 2 out of 25 show up black.
1 voteThe case was solved by reinstalling the app.
If the same thing happens to you — please share details below in comments.
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Deleting Files V25.0.1 and V25.1
When saving, files will randomly be deleted, with and without error messages. There is no way to tell when this is going to happen, and the file is having to be recreated from scratch.
1 vote -
Crashing with every SAVE 25.2
Every time I go to save, AI crashes and my new "Save As" document is empty (zero bites).
1 vote -
App crashes after attempting to save document
App will crash if saving with Cmd + S or manually saving from File-Save or File-Save As.
1 vote -
Illustrator won't replace existing PNG file; creates copy and adds "-01" to filename
When I update an Illustrator file and wish to export/replace the previous PNG file, Illustrator asks me if I would like to replace the existing file. I click "Replace". However, the result is a new file with "-01" added to the end of the file name. The old version still exists. Why bother asking me if I want to replace it if it insists on creating a copy?
MacBook Pro Catalina / Adobe Illustrator 2021
1 vote -
Same keyboard shortcut (Alt + C) for two different options in the Place dialog box
In the Place dialog box two different options (Open Cloud Document and Replace) have the same shortcut — 'C' key. In both cases the 'C' letter in the option titles is underlined. See attached screenshot.
Windows 10, Illustrator v25.2
14 votes -
Add title in svg export
I would like a way to add a title to exported SVGs.
You should be able to set this at the artboard level, not just at the document level.
This would greatly improve the accessibility of exported SVGs and simplify workflows.
3 votes -
Bad image quality on Export Asset
If I use Export Asset, fine details in patterns get smeared and destroyed in the resulting bitmap (png). This happens regardless of whether I scale the object up, or export at super high resolution.
If I use normal Export, the detail is as expected. In fact, this happens even at very low resolutions where you naturally expect to lose detail. Regardless, Illustrator does attempt to preserve brightness and detail as best as possible given the resolution when choosing normal Export. But with Export Asset, the behavior is totally different and, honestly, unusable in most cases.
3 votes
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