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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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1196 results found

  1. Unknown Error when saving

    Windows - Adobe Illustrator 2026

    When saving files for a proof - Press Quality, no editing, password, low resolution printing, no changes, no enabling copying of text - this error comes up on the first attempt every time.

    If I save it a second time, this error doesn't happen. I wasn't receiving this issue until I updated to 30.2.1, but it was rare. Now that I've updated to 30.3 it became every time I saved a new file for the first time. As much as I want the turntable feature, I'm going to have to use 30.1 again until the…

    2 votes

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  2. No se puede abrir el archivo. "No es posible acceder al archivo con la cuenta que has iniciado sesión".

    Eso dice al intentar abrir un archivo. Pero la cuenta con la que estoy intentando abrirlos es la misma cuenta con la que los creé. Eso no me pasaba hasta que se actualizó a la versión 30.3 el Illustrator. Necesito ayuda, por favor. No abrir absolutamente ningún archivo, en todos me aparece la misma leyenda: "No se puede abrir el archivo. No es posible acceder al archivo con la cuenta que has iniciado sesión. Ponte en contacto con el propietario para consultar más detalles." Pero yo soy la propietaria, ayuda por favor.

    2 votes

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  3. Exporting To SVG Format

    Illustrator 30.2.1 has a consistent SVG exporting bug. I created some images containing gradients. When I export to SVG the first time, AI will create a correct SVG file. However, subsequent exports, AI will leave out all gradients. If I close the file and reopen it, the cycle repeats.

    2 votes

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  4. Transparency Lost in After Effects When Importing v30 AI Files

    Transparency Information Lost When Importing Illustrator v30 AI Files into After Effects 2026

    Environment:
    - Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
    - OS: macOS Sequoia 15.7.4
    - Illustrator version with issue: v30.2.1 (2026)
    - Illustrator version without issue: v28.7.10 (2024)
    - After Effects version: 2026

    When an .ai file saved in Illustrator 2026 (v30) is imported as footage into After Effects 2026, transparency information — including blend modes, opacity settings, and effects such as drop shadows — is lost or ignored. Affected layers render as fully opaque.

    Re-saving the identical artwork in Illustrator 2024 (v28.7.10)…

    1 vote

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  5. PDF/X-4 Export Produces Non-Compliant PDFs in Illustrator v30.2.1

    In v28, when exporting PDF/X-4 via an Action or script, inserting a "Convert to Working CMYK" step into the workflow allowed consistent production of PDF/X-4 compliant files with no preflight errors.

    In v30, following the exact same workflow with identical files and the same preset now produces non-compliant PDFs. Acrobat preflight reports two distinct errors that did not occur in v28.

    Preflight Error #1 — Placed image ICC profile conflict:
    "CMYK source profile is the same as the PDF/X output intent destination profile (201 occurrences, 2 pages)"

    Cause: Placed PSD files have Japan Color 2001 Coated embedded as an ICC…

    1 vote

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  6. Problem mit verknüpften Bildern in platzierten Illustrator-Dateien seit Update 30.2.1

    Seit dem Update von Adobe Illustrator auf Version 30.2.1 tritt ein Problem im Umgang mit platzierten Verknüpfungen auf, das zuvor nicht vorhanden war.

    Beschreibung des Problems:

    Wenn in einer Illustrator-Datei ein Bild platziert und als Verknüpfung (nicht eingebettet) eingefügt wird und diese Illustrator-Datei anschließend wiederum in eine zweite Illustrator-Datei platziert oder eingebettet wird, erscheint das verknüpfte Bild aus der ersten Datei in der zweiten Datei nicht mehr.

    Das Bildfeld bleibt leer, obwohl die Verknüpfung korrekt vorhanden ist.

    Erwartetes Verhalten (wie in früheren Versionen):
    In vorherigen Illustrator-Versionen wurden verknüpfte Bilder innerhalb einer platzierten .ai-Datei korrekt angezeigt, auch wenn diese Datei in…

    2 votes

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  7. PDF with negative values for BleedBox, MediaBox shows incorrectly

    A PDF with negative values for the lower left corner of BleedBox, MediaBox and a TrimBox that has its lower left corner at (0,0) shows differently in Illustrator and Acrobat. Acrobat (and other PDF viewers) show the contents as expected, in Illustrator the content seems shifted.

    The attached example PDF has three different pages, the first two pages look as expected, the last page (with the negative values) does not look the same in Illustrator and Acrobat.

    For a more in-depth discussion, see https://github.com/Kozea/WeasyPrint/issues/2685

    2 votes

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  8. Compatibility Issue in Illustrator v30.2 - PostScript Error <a1a1>

    Critical Update: This issue is not limited to specific files. Every single file saved or exported from version 30.2 encounters the same <a1a1> error, even when the document contains only a simple primitive shape (e.g., a single rectangle). This indicates a systemic failure in the PostScript generation engine of the v30.2 build on my system.

    Description
    Since updating to Adobe Illustrator v30.2, I have encountered a critical compatibility issue. Even when saving files for lower versions (Legacy formats), recipients are unable to open them. The files trigger a specific PostScript error regardless of how simple the vector data is. This…

    18 votes

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  9. Dataset names with decimal values are truncated during Batch Export

    When exporting multiple Data Sets via Actions (PDF/EPS/SVG/JPG/PNG format), if the Data Set name contains a decimal value (for example: “Cumin Seeds 1.6 KG”), the exported file name does not retain the full value.
    Instead, the file name is truncated and exported as “Cumin Seeds 1.pdf” rather than “Cumin Seeds 1.6 KG.pdf”.

    It appears that Illustrator interprets the period (.) in the dataset name as part of a file extension separator, which results in the decimal value being removed during export.

    This creates workflow issues, especially in packaging and SKU-based production environments where decimal weights such as 1.6 KG, 2.5…

    2 votes

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  10. Vorschaubilder verschwinden im Bridge

    Hallo, ich habe folgendes Problem mit Illustrator (30.2.1) und Bridge (16.02.23) auf einem Windows Rechner mit 64GB Ram, Windows 11 Pro und eine RTX 3060 Ti.

    Wenn ich momentan im Illustrator eine Datei speichere zweig mir Bridge diese Datei nicht mehr korrekt an.

    Beispiel:
    - Normal war die Anzeige in Bridge wie Bild01.jpg
    - die geöffnete Datei im Illustrator wo alles stimmt ist wie Bild02.jpg, alle Verknüpfungen sind intakt
    - ändere ich in der Datei nur das Darum und speichere, ist nun die Anzeige im Bridge wie im Bild03.jpg daher zusammen wie Bild04.jpg

    Öffne ich die Datei im Illustrator ist…

    1 vote

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  11. Export for Screens scale dropdown doesn't work

    In the Export for Screens dialogue, the dropdown does not change the scale entered in the box. For example: box says 0.25x. I choose 1x in the dropdown, 1x is checked in the dropdown, but the box still says 0.25x and the export will be 0.25x.

    Typing the scale in the box works.

    Version 30.1

    2 votes

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  12. Saving in older illustrator format scales 10 times down

    When saving a file in an older illustrator format, now the file appears 10 times smaller. As a signmaker working with sign software that doesn't accept newer ai or eps files this is VERY MUCH unwanted. I can scale it back to 100% in my sign making software but only manual. Not by alttering the comma in the scaling. This isn't accuracy I often need. Please undo this downscaling. Me, and a lot of colleagues, work for decades this way.

    2 votes

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  13. Updating the Share for Review link uses the previously saved version

    When attempting to update the Share for Review link of a file, Illustrator updates the review link with a previously saved file instead of the most recent version of the current file being worked on.

    Steps to Reproduce:
    1. Open File A in Adobe Illustrator.
    2. Save File A and create a Share for Review link.
    3. Open File B (or another Illustrator file).
    4. Make changes to File B and save it.
    5. Click Share for Review and choose Update Link.

    Expected Result:
    The Share for Review link should update the review link for File B.

    Actual Result:
    The…

    2 votes

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  14. UI freezes when clicking Save file with multiple artworks, no recovery files, version 30.0 on Tahoe 26.1

    This new 30.0 update is terrible, my team has lost countless hours!
    As soon as you click save, the UI freezes, and doesn't allow you to save.
    After clicking the task manager in order to restart the app, the file doesn't show up in the recovered files. NOTHING!
    It is the worse version of Illustrator EVER. I was contemplating going back to the LTS version, but we have already done too much work in this newer version, and are certain that when we open those files, in the OLDER (But better) version, there will be issues, we saw it already…

    1 vote

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  15. Can't save as SVG

    Illustrator 30.1 no longer seems to be able to save as SVG, regardless of the options selected, including settings from previous versions.

    2 votes

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  16. DXF export produces silently incorrect geometry for fabrication workflows

    I initially submitted this as a feature request.
    After further discussion and testing, I’ve come to the conclusion that this is better classified as a bug: the export completes successfully, but silently produces geometrically incorrect data for precision workflows.

    Illustrator offers DXF export as a supported output format. However, when exporting geometry that is visually exact (e.g. circles, constant-radius constructions, rounded slots), the resulting DXF contains only Bézier-approximated splines or segmented polylines, without warning.

    This results in silent degradation of geometric accuracy:
    • Visually exact geometry in Illustrator
    • Numerically incorrect geometry in DXF
    • Errors only become apparent downstream…

    2 votes

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  17. SVG import bug: cannot import images via SVGs exported from Figma

    Here's an example SVG with four images (all referencing the same image -- this is a simple checkerboard raster (I tried using a more visual example, but the base64-encoded strings for photos seem to be too big for UserVoice)).

    2 votes

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  18. SVG import bug: pattern alignment bugs

    The following represent three patterns with different alignments (see screenshots for expected vs how Illustrator imports them) (note: these are exported from Figma, and as exported they are also running into https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/50819006-svg-import-bug-svg-parser-is-incorrectly-depend , so the actual results shown here in the screenshot are after manually reordering the rect to be below defs)

    <svg width="80" height="81" viewBox="0 0 80 81" fill="none" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink">
    <rect x="0.5" y="0.5" width="78.9817" height="79.3527" fill="url(#pattern0_39_81)" stroke="black"/>
    <defs>
    <pattern id="pattern0_39_81" patternUnits="userSpaceOnUse" patternTransform="matrix(26.7247 0 0 26.7247 0.5 0.5)" preserveAspectRatio="none" viewBox="0 0 30.369 30.369" width="1" height="1">
    <g id="pattern0_39_81_inner">
    <circle cx="10.123" cy="10.123" r="10.123" fill="url(#paint0_linear_39_81)"/>
    </g>
    </pattern><linearGradient id="paint0_linear_39_81" x1="10.123" y1="0" x2="10.123"
    2 votes

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  19. SVG import bug: patterns import incorrectly

    This pattern (from the MDN page) imports visually incorrectly (see screenshot):

    <svg viewBox="0 0 230 100" xmlns="http://www.w3.org/2000/svg">
    <defs>
    <pattern id="star" viewBox="0,0,10,10" width="10%" height="10%">
    <polygon points="0,0 2,5 0,10 5,8 10,10 8,5 10,0 5,2" />
    </pattern>
    </defs>
    <circle cx="50" cy="50" r="50" fill="url(#star)" />
    <circle
    cx="180"
    cy="50"
    r="40"
    fill="none"
    stroke-width="20"
    stroke="url(#star)" />
    </svg>

    2 votes

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  20. SVG import bug: SVG parser is (incorrectly) dependent on <defs> order

    The SVG spec recommends but does not require <defs> appear at the top of the document (before elements that use them).

    This SVG, from the MDN patterns page, imports visually to Illustrator (albeit incorrectly):

    <svg viewBox="0 0 230 100" xmlns="http://www.w3.org/2000/svg">
    <defs>
    <pattern id="star" viewBox="0,0,10,10" width="10%" height="10%">
    <polygon points="0,0 2,5 0,10 5,8 10,10 8,5 10,0 5,2" />
    </pattern>
    </defs>
    <circle cx="50" cy="50" r="50" fill="url(#star)" />
    <circle
    cx="180"
    cy="50"
    r="40"
    fill="none"
    stroke-width="20"
    stroke="url(#star)" />
    </svg>

    If I reorder the <defs> to the bottom, which is still valid SVG, it does not import anything visual at all:

    <svg viewBox="0 0 230 100" xmlns="http://www.w3.org/2000/svg">

    2 votes

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