Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
241 results found
-
Blurring is said to be possible but is not
There is no tool for blurring detail despite the fact that three ways of doing this are on the menu.
1 vote -
3D Extrude & Bevel Not Recognizing holes
Updated Ai CC today (6Mar'20) and getting some weird holes closing when trying to render. My frustration has led me to uncover that the holes (created using shape maker, but also tried pathfinder and used compound paths) only break once the outermost edges are altered. Find attached screen recording.
Please fix!!!1 vote -
Gradient, colouring and effect-error
The operations weren't particularly complex, a shape won't change fill between gradient, colour or even empty. The appearance panel is empty, and still there's no possible to change or remove the fill. I tried adding a gaussian blur, after which the entire figure disappeared. I thought it might be a preview issue so I exported it, but it was gone there as well. I attach a screenshot. Right before it happened I tried adding a complex clipping mask (but undid it).
1 vote -
Gradient gets rasterized into a different looking one when used for mapping with 3D Revolve
While in 3D Revolve, I am trying to apply a created Symbol onto a half circle with a gradient. Within the dialog box, there is a message that says "the gradient will be rasterized", which changes my gradient from "red to black gradient" to a "balk and white gradient". That changes my whole effect.
Ai 24.0.1, MacOS 10.13.6
2 votes -
Expand Appearance stopped working for Offset Path on Illustrator 2020
Sometimes there's no way to expand the Offset Path you created. Some other times it works, so I'm pretty sure it's a bug
1 vote -
Appearance is not applied when opening a file
macOS Mojave 10.14.6 Illustrator 23.0.6
Model Name: MacBook Pro
Model Identifier: MacBookPro13,3
Processor Name: Intel Core i7
Processor Speed: 2.6 GHzConditions for failure
1. Illustrator Preferences / General [Show The Home Screen When No Documents Are Open] Put a check.
2. Show Links Panel. Links Panel Options [Thumbnail Size] Select other than None.
3. The Place image format is EPS.
4. Open a file with the Home Screen displayed.2 votes -
Unable to scale a specific object
I am unable to scale one of the objects (letter P) in the attached file. Please advise. Thank you.
2 votes -
Effect 3D Rotate perspective error
With Effects/3D Rotate, Illustrator can't render a placed image using a high perspective value. The image is all distorted. See screenshots:
1 voteHi,
Thanks for reporting this issue, Illustrator Team really appreciate this.
To adjust the perspective, enter a value between 0 and 160 in the Perspective text box. A smaller angle is similar to a telephoto camera lens; a larger lens angle is similar to a wide-angle camera lens. A lens angle that is higher than 150 may result in objects extending beyond your point of view and appearing distorted
For more details please refer to link: https://helpx.adobe.com/in/illustrator/using/creating-3d-objects.html#extrude_bevel_optionsThanks and Regards
Ankit Goyal
Illustrator Team -
ドロップシャドウのバグ
最新23.1.1にて、効果→スタイライズ→ドロップシャドウを作成後、それを選択して編集→カラーを編集→グレースケールに変換 をすると、グラデがベタになってしまいます。（23.0.6だと問題なし）
2 votes -
Pathfinder options not working no matter what I do
Hi I am using Adobe Illustrator on a Windows PC and I was trying to use the Pathfinder Tool to simply 'minus front' some text on a shape for a logo I am trying to create. But, whenever I go to use the Pathfinder tool and click on in in the Windows Drop Down Menu - because its not even an option on the side bars?- nothing happens. I've tried to group the text and the shape as well as creating outlines but nothing is working. Nothing is popping up. I am simply trying to make transparent text in a…
4 votes -
Free Distort doesn't apply to certain gradient strokes
I was working on a type effect when I realized the Free Distort filter (found under Effect > Distort & Transform > Free Distort) doesn't apply when the selected object uses a stroke with a gradient that is applied along or across the stroke. Is this intentional? I hope it isn't since it doesn't seem intentional.
Here's how I did it.
Create a rectangle. Make sure it has a fill color. Then add a stroke and pick a gradient. Change the stroke style to be either the second or third option. Then apply the Free Distort filter to the object…1 vote -
Can’t make an object opaque
So, I have a very odd quirk happening. When I changed an element from 100% opaque to 70% then copied it and grouped it. Now when I ungroup it the same element that was 70% opaque now thinks it is 100% opaque.
Essentially I can no longer make that element completely opaque anymore. I have to place another instance. This is a bit of a pain when I have resized or altered the placed element.
I am running the latest version of Illustrator as of this post.
I did some searching here and my issue is very similar to this…
6 votes -
I can't change the color of the Neon Glow effect in Effect Gallery
Every time I try to change the color of the Neon Glow filter, it always goes back to black. I've tried a lot of different things, but nothing works. I looked on the internet if there's a way to fix it, but seems that everyone has the same problem with Neon Glow.
16 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Opening Graphic styles causes crashes of v23 (and previous versions)
Crashing when graphic styles panel is opened.
December 2018
After your technicians shared the screen and saw this happened even with a blank canvas, I was promised this would be fixed soon.September 2019
Graphic Styles STILL crashes.
Others are also having problems.WHEN will this be fixed? ETA?
Illustrator 23.0.6
Mac OSX 10.13.6
32 Gigs of Ram
3 terabyte hard drive1 vote -
Stroke with gradient: overprinting attribute not set
When a stroke with a gradient is set to overprinting, the overprinting attribute is not set anymore when reopening the file.
Attached is a screenshot of an example.
We are using CC 2018 and CC 2017, on Mac OS 10.12, 10.13, 10.14 on various machines.
14 votesCompleted (Comments Open) ·AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Gaussian Blur doesn’t look smooth at various zoom levels
When applying gaussian blur to a shape, the effect looks "pixely" in various zoom percentages. The screenshot shows 100% and it does not look right. If I zoom in to 150% it looks fine, but at 200% it looks strange again. This did not happen in CC 2018.
Can we get this fixed? Thanks!
1 vote -
Cannot process the 3D effect, the message says the object has too many spot colors
I've been getting an error message (see attached file), followed by a complete lockup. The thing is, the object only has 2 colors.
1 vote -
3D effect not working
If i choose some options in the 3D effect window, illustrator crashes.
4 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Folders in Appearance Panel
Folders in Appearance panel: I'd like to be able to apply Effects and Transparency to subgroups of strokes and fills with precision.
7 votes -
Shear in Transform Panel doesn't add numbers
In the Transform Panel I use the mouse wheel to adjust the Shear of an object but it does not show the degrees that it is moving. The object does adjust but the panel only reports 0°. As I scroll with the mouse wheel I can see the number flickering. When I click on the selection arrow I can select a number but that only adds to the number of degrees instead of telling me how many degrees I have adjusted it. I have attached a short video where I am adjusting the shear using the mouse wheel
1 vote
- Don't see your idea?