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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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765 results found

  1. [Bug] Copy and paste broken - Unable to paste text without losing formatting, unable to paste shape+text

    Hi there,

    The copy and paste function within AI seems to have broken. This started a few days ago. I don't think there was a software update. No new software/hardware changes on my end either.

    Operating system: macOSX v11.4
    MBP (13" M1, 2020)
    No clipboard enhancements/plugins/apps

    Version of AI (Desktop): 25.4.1 and 25.3.1

    Steps:
    Scenario #1:
    Copying and pasting a shape with text, within the same artboard
    Result: Shape does not get pasted, text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.

    Scenario #2:
    Copying and pasting text, within the same artboard…

    5 votes

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    6 comments  ·  Other...  ·  Admin →
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  2. 横向き棒グラフツールの数値の座標軸の変更

    1.お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン

    Windows 10  25.3.1

    2.問題が発生したときに実行していた手順

    横向き棒グラフツールの数値の座標軸を変更して
    最大値500,000 間隔を7にする

    3.想定していた結果

    最大値と間隔が正常に表示される

    4.実際の結果

    最大値の数値と目盛りが表示されない

    5. [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E6%A8%AA%E5%90%91%E3%81%8D%E6%A3%92%E3%82%B0%E3%83%A9%E3%83%95%E3%81%AE%E4%BD%BF%E3%81%84%E6%96%B9/td-p/12392650
    コミュニティで質問し、回答をいただきました。
    こちらをご覧になってください。

    2 votes

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「棒グラブの座標値の間隔が『7』の場合、座標の最大値が表示されない」問題の再現を確認いたしました。
    間隔が「7」の場合にのみ発生するようです。
    (最大値が「500000」以上で発生しやすいようです)

    今後、さらに検証を進めてまいります。
    開発に進展がありましたら、こちらでご報告させていただきます。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  3. Expand not working properly

    After I expand anything (texts, strokes etc.), nothing changed and texts are still editable or strokes are still strokes.

    1 vote

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  4. 2 votes

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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    機能としては問題がなく、動作していますので、こちらはバグではないということで、対応終了とさせていただきます。

    もし、UI 仕様変更などの要望がありましたら、リクエスト版の方へのレポートをお願いいたします。

    お手数をおかけいたしますが、よろしくお願いいたします。

    Illustrator チーム

  5. Digitizer driver broken after switching to touch mode

    I'm working on a Lenovo Yoga ThinkPad with Wacom digitizer.

    In normal (notebook) mode, the pen is working properly. However, when flipping the screen and rotating it for hand writing (so that it lies flat in front of me) the Wacom driver breaks. No further input with the pen is possible. Starting the Wacom configuration tool says, the driver is not running. (It was working before properly.) Things are normal again after a reboot - until a flip the screen.

    The issue is reproducible and appeared first after the upgrade to Illustrator 2021 (25.4.1) and Windows 10 version 20H2.

    1 vote

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  6. illustrator 2021 ouvre photoshop 2020

    Sur Mac (pas sous win), illustrator 2021 ouvre les liens (pour modif) dans photoshop 2020, même si photoshop 2021 est ouvert…

    1 vote

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  7. Difference in SVG clipboard code between Mac and Windows in v25.4

    There has been a change in the SVG code format AI puts in the clipboard for Windows starting in v25.4.

    I've been using the clipboard to paste designs into the Glowforge interface for the past 3+ years. it worked properly up until the most recent update. then I started having scaling issues.

    I posted on the Glowforge site and found that people using the Mac in v25.4 aren't having the same issue. The Glowforge engineers looked at the SVG clipboard code for Mac and windows and figured out that the issue is that the clipboard code for Windows has changed.

    2 votes

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  8. 文字をアウトライン化した後、グループ解除して透明度をつけるとR形状の部分のアンカーのハンドルと同じ角度の補助線のようなラインがでる

    環境
    Mac OS 10.14.6 Illustrator2021 ver.25.4.1

    再現手順
    1.文字を入力後、アウトライン化
    2.グループを解除する
    3.不透明度をつける(データは20%設定)

    フォントはいくつか試しましたが、試したフォント全てにでました
    他のIllustrator2021を使っているMacでも試しましたが同じ現象がでています。グループ解除を行わなければでません。

    1 vote

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「アウトライン化した文字に不透明度を設定すると、アウトラインの曲線部分に補助線のようなラインが出る」という問題につきまして、以下の条件で再現されることを確認いたしました。

    1. アウトライン化した文字列をグループ解除する
    2. 不透明度を設定する
    3. GPUプレビューで表示する(CPUプレビューでは問題ない)
    4. フォントの種類に依存しない
    5. macOS / Windows ともに発生する

    今後、開発の進捗がありましたらこちらでご報告いたします。
    よろしくお願いいたします。

    Illustrator チーム

  9. Arrange not working properly

    Arrange doesn't work as it did before: being able to select multiple objects and hot key them back or forward. P

    2 votes

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  10. Currently in Illustrator 25.4.1 Transparency Mask is not working

    Currently in Illustrator 25.4.1 when using Transparency Mask the mask is not showing as opaque, it seems to show a tint of the element being masked.

    1 vote

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    Most probably the black object in a mask has a black fill set in Grayscale, set by K value, while the document is in RGB mode. 100%K is not not equal to RGB0,0,0. This is a pretty common issue, since Ai uses K in RGB, especially in the default gradient. Changing the fill to RGB in Color panel can fix that. Please comment back if it helps.

  11. Plug-in: UxpExtension.aip missing and needs deleting or updating??

    Illustrator 2021
    macOS Big Sur 11.5.1

    Can anyone help? I cannot find this plugin to delete it??

    4 votes

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  12. Strumento di Selezione non funziona

    Lo strumento di selezione non funziona, non ci sono differenze con lo strumento di selezione diretta. Non si riesce più a ridimensionare un box di testo o un qualsiasi oggetto selezionato.

    1 vote

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  13. Artwork flashing/glitching while dragging text

    Artwork on different layers is flashing while dragging text. See attached video.
    -Windows 10 Pro 64-bit build 19043
    -Intel i5-8600, NVIDIA GTX 1060 6GB
    -Illustrator 25.4.1 (64-bit)

    The error can be replicated by dragging the text at the bottom of the artboard. Zooming in/out seems to redraw everything properly.

    2 votes

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  14. スライス作成直後はスライスオプションのショートカットが無効になります

    MacOSX 11.4
    Illustrator ver.25.3.1

    「矩形を選択→オブジェクト>スライス>作成」の手順でスライスを作成した直後はショートカット(eg: option+command+K) でスライスオプションのウィンドが開きません。
    一度「矩形を選択→オブジェクト>スライス>スライスオプション」の手順でスライスオプションのウィンドを開くと以降はショートカットで同ウインドを開くことができるようになります。
    以前のバージョンからの症状ですが、バージョンがいくつか上がっても修正されないため報告いたします。

    2 votes

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  15. 画像をコピー&ペーストするとスライスの設定が消失します

    MacOSX 11.4
    Illustrator ver.25.3.1

    ドキュメント間で画像のコピー&ペーストを行なうと、ペーストしたドキュメントの矩形に付与したスライスの設定が消失してしまいます。
    画像を含まないオブジェクトのコピー&ペースト、ドキュメント間でのドラッグ&ドロップによる画像の複製では再現しません。

    11 votes

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    Under Review  ·  PCM Maro responded

    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご報告いただきました「スライス設定の消失」について、Mac / Win ともにリンク画像の場合にのみ再現することを確認いたしました。
    今後、検証を行ってまいります。
    情報のアップデートがありましたら、こちらでご報告いたします。

    今後ともよろしくお願いいたします。
    Illustrator チーム

  16. Lightbulb speechbox is stuck.

    I just updated my Ai. Upon entering to use it it, the blue Lightbulb help button speech box won't go away. It covers up the properties, layers and library tabs, inhibiting me from finishing my work. I've done everything I can and I need it to go away so I can finish what I am doing!

    3 votes

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  17. Blend Tool Doesn't Really Work w/Text

    Simple rotation of text using the blend tool results in screwed up vectors, and it really sucks. Please fix it.

    2 votes

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  18. Communicating with Adobe

    Hi Adobe people,

    I have a question about the communication with users. Under what circumstances does it make sense at all to post a comment/bug/idea/etc. in this place. Do users get heard? Is there a limit of votes above which ideas are actually implemented? How are decisions about what is fixed and what not made?

    I am asking because I have so many points collected over the years that I am planning to post. But this is kind of a lot of work on the side of regular work day that I want to make sure it is worth the…

    1 vote

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  19. 表示拡大時にグレーアウトする

    macOS Catalina 10.15.7
    Mac mini (2018)
    CPU/Intel Core i5 3GHz
    メモリ/16 GB 2667 MHz DDR4
    Intel UHD Graphics 630 1536 MB
    Adobe illustrator 2021(25.3.1)

    GPUレンダリングはOFF

    画面表示を拡大時(拡大率はまちまち)にグレーアウトする。
    縮小していくと、グレーアウトは直ります。
    会社の同じ環境の人も、同じ現象が起こっています。

    4 votes

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    再現ファイルのご提供、および追加情報のご提供により、画面表示のグレーアウト現象を再現確認いたしました。

    ・使用マシンが Intel Mac
    ・環境設定の GPU パフォーマンスが無効
    ・複数ドキュメントを開いている
    ・開いている2番目以降のドキュメントで 1200% 以上にズームする

    上記のすべての条件が揃うと再現されますが、ズームアウトすると表示が戻ります。
    また、GPU パフォーマンスを有効にするほか、単一ドキュメントを開いてでの作業で現象を回避できます。
    この現象は、M1 Mac(M1 ネイティブ、および Rosetta 起動)では再現しません。

    今後、詳細な検証作業を行います。
    情報のアップデートがありましたら、こちらでご報告いたします。
    よろしくお願いいたします。

    Illustrator チーム

  20. Get familiar pop over on Mac, comes up blank with no buttons to close.

    Have seen this on the most recent two updates for Illustrator - currently on 25.3.1.

    The help pop up loses its buttons and cannot be dismissed. Have to quit.

    1 vote

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