765 results found

1. BUG: Tools, workspace and panels move randomly after restart or wake

   Illustrator and photoshop windows move to random positions after every restart or wake. Sometimes they move off screen in a way that makes them difficult to recover. Please fix!

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2. Problems with shadow with extrude - MAC OS X BigSur

   When i tried do create a shadow for a simple Cube, part of the shadow is above the solid - That's the latest beta version

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3. 대지 복사

   일러스트레이터에서 대지복사기능을 이용해서 연결동작을 그리고있는데 가로로 대지복사했을때는 가로로 한픽셀씩 흔들림이 생기고 세로로복사했을때는 세로로 한픽셀씩 흔들림이 생깁니다 저는 alt로 대지복사를 했고, 상담원님을 통해 alt로 복사하지말고 ctrl+c, ctrl+v를 이용해서 그려보는것을 제안받았고 ctrl+c,ctrl+v를 이용했을때 픽셀이 흔들리는 문제는 해결되었지만 alt로 복사시에는 여전히 픽셀의 흔들림이 있습니다.

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4. Square brackets hotkeys don’t work when input language is non-English

   If you have default [ and ] keys set for Increase/Decrease Diameter, you have to have English input language set to make these work (at least on Windows).

   In Russian these keys on a keyboard occupied with 'х' (Russian 'ha') and 'ъ' (Russian hard sign). Pressing them does not change the diameter.

   But these do work in Photoshop, and basically elsewhere... except for Illustrator.

   Sam happens for other input languages like Turkish, and for other commands, like Arrange (Bring / Sent Froward / Back).

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5. Bounding box does not get updated when 'Use Preview Bounds' is toggled

   1. Create a circle.
   2. Apply a large Outside stroke to it
   3. Make sure you have bounding box turned on in View menu
   4. Open Preferences using menu (not a Ctrl+K hotkey, this is important)
   5. Toggle Use Preview Bounds option, commit changes

   The bounding box does not get updated. To force to to become larger/smaller (it depends on you initial state of it), you have to click/move the shape, to force it to redraw.

   However, if you call Preferences via a hotkey, Ctrl+K, the brief moment you hold Ctrl is enough to toggle the selection tool to Direct Selection, which makes Ai hide the bounding box before Preferences dialog appears. And after you close the window, Ai renders it again, but now of the proper size and the bug does not manifest.

   This is a small thing, but there are many of these, broken here and there. One grain of sand in a dish is not a big deal, but a spoon of them is significant. Maybe you should start fixing these.

   1. Create a circle.
   2. Apply a large Outside stroke to it
   3. Make sure you have bounding box turned on in View menu
   4. Open Preferences using menu (not a Ctrl+K hotkey, this is important)
   5. Toggle Use Preview Bounds option, commit changes

   The bounding box does not get updated. To force to to become larger/smaller (it depends on you initial state of it), you have to click/move the shape, to force it to redraw.

   However, if you call Preferences via a hotkey, Ctrl+K, the brief moment you hold Ctrl is enough to toggle the selection tool to Direct Selection, which makes Ai hide… more

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6. オブジェクトの寸法数値の表示がおかしい

   イラストレーター2021の長方形ツールで数値入力して四角形を作成し、四角形の寸法数値を確認したところ、ウィンドウ上部に表示された数値と、変形ウィンドウ内に表示された数値が異なる。
   どちらの数値が正しい？

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   Completed (Comments Open)  ·  PCM Maro responded

   Illustrator 製品フィードバックへご協力いただきありがとうございます。

   環境設定の「プレビュー境界を使用」のオンオフの違いということで、こちらは完了とさせていただきます。

   よろしくお願いいたします。

   Illustrator チーム

7. emf file blank (could be opened in Windows Paint and irfanview just fine)

   Like I mentioned above. Illustrator is 2022 running on Windows 11.

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8. Can't open the illustration. The file is locked or in use

   We are getting an error message when we are loading our .aip file on Adobe Illustrator that says: "Can't open the illustration. The file is locked or in use." ID:-54
   Approaches (we followed to resolve this issue) :
   Uninstalled and reinstalled AI several times.
   We have checked the OS dependencies and verified with latest OS as compatible with AI.
   We have created plugins again and tried to load same in illustrator but problem remain same.
   We have rechecked and updates some build configuration but same issue again.
   We have verified the path of output folder and checked with via doing rename also.
   We have set the breakpoints also in our code for debugging purpose.
   Checked the access privileges also.
   We have checked with sample SDK project also. We have generated the .aip file after doing the build process on Xcode and tried to load on AI but same issue happened.
   References : We have followed the below links to resolve this issue.
   https://community.adobe.com/t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/9200529
   https://www.adobe.com/content/dam/acom/en/devnet/illustrator/pdf/sdk/getting-started-guide-cc.pdf

   We are getting an error message when we are loading our .aip file on Adobe Illustrator that says: "Can't open the illustration. The file is locked or in use." ID:-54
   Approaches (we followed to resolve this issue) :
   Uninstalled and reinstalled AI several times.
   We have checked the OS dependencies and verified with latest OS as compatible with AI.
   We have created plugins again and tried to load same in illustrator but problem remain same.
   We have rechecked and updates some build configuration but same issue again.
   We have verified the path of output folder and checked with via doing… more

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9. Keyboard Shortcuts "Export Text..." file missing tab delimiter under "Menu Commands"

   Steps to repeat: go to Edit/ Keyboard Shortcuts/ "Export Text..."
   Then import the text file as a tab delimited data file in a spreadsheet of your choice.

   In Excel: go to Data/ Get Data/ From File/ From Text/CSV/, select the shortcuts txt file, set the delimiter to 'Tab' and click 'Load'.

   Look down the rows and at the menu commands...

   Expected behaviour:
   Edit/ Keyboard Shortcuts/ "Export Text..." should give me a consistently tab delimited file. This means, in the spreadsheet you should see the shortcut in the next column to the command (same row).

   Actual behaviour (on both Mac and PC) in Illustrator 26.0.2:
   In the exported text file, entries under 'Tools' are tab delimited. However, entries under 'Menu Commands' have no delimiter. In the spreadsheet, the result is the shortcut is in the same cell as as the command name.

   Impact: the file is useless... or I have to manually add tabs between each Shift, Alt, Ctrl, Cmd, Opt and F string. I can't easilly talk to our users accross Mac and PC about the shortcuts they should use for a given tool or command :(

   Steps to repeat: go to Edit/ Keyboard Shortcuts/ "Export Text..."
   Then import the text file as a tab delimited data file in a spreadsheet of your choice.

   In Excel: go to Data/ Get Data/ From File/ From Text/CSV/, select the shortcuts txt file, set the delimiter to 'Tab' and click 'Load'.

   Look down the rows and at the menu commands...

   Expected behaviour:
   Edit/ Keyboard Shortcuts/ "Export Text..." should give me a consistently tab delimited file. This means, in the spreadsheet you should see the shortcut in the next column to the command (same row).

   Actual behaviour (on both Mac and… more

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10. Adobe PDF プリセットの編集を行うと落ちる

    Adobe PDF プリセットの編集を行うと必ずillustratorが落ち、修正が保存されません。

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告内容の現象は、macOS と Windows 両方で再現しました。

    修正などの開発進捗がありましたら、こちらでご報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

11. Vectorisation doesn't work as with CS6

    Before I could vectorise a file (for example this one "SourceFile.gif") and the relsult was like the attached one "VectorisedFile.ai" with the fonction "Image trace" and it works with the 2 following option "line art" or "technical drawing".
    Why doesn't it work anymore ?
    Thanks for your following answer!

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12. illustrator相关进程crashhandler 占用大量CPU

    每次打开illustrator的时候，都有相关进程Crashhandler占用大量CPU。

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13. There is a Bug with this Bug Report.

    Trying to submit a bug within this bug report produces an error. However after refreshing the page you will see that it did actually submit the post. So the error message screen is not accurate.

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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The UserVoice support claims it is fixed now. So far no more new duplicates noticed, but please do comment if you still get them. We try to track and merge all of them.

14. Crashing

    I am working on a 158 page book and have to make some changes in Illustrator. After every 4th Page Illustrator crashes on me.

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15. Illustrator 2022 Ver 26.0.1: Freezes/Crashes on Exit

    Illustrator 2022 works fine, launches as usual. Yet when exiting the software, no matter if used or not, it freezes. The only way to properly exit the app is via Task Manager: End Process.

    Software has already been stress tested, cleaned up and reinstalled. Issue doesn't persist in previous version.

    System Information:
    Edition Windows 10 Home
    Version 21H1
    Installed on ‎20-‎Jun-‎21
    OS build 19043.1288
    Experience Windows Feature Experience Pack 120.2212.3920.0

    18 votes

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    Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

16. My Graphtec CE Lite-50 cutting machine, is no longer working since the new 2022 Adobe Illustrator.

    I use the Graphtec CE Lite 50 to cut my vinyl. Since Adobe Illustrator updated to the 2022 version, my cut option to send it to the Graphtec to cut, is gone from the file section. Why is this?

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17. インストール時に同梱されるStartup Scriptのファイル名称が更新されていない

    OS　macOS10.15.7
    バージョン　Illustrator ver.26.0

    Illustratorをインストールした際にバンドルされるStartup Scriptである「/Library/Application Support/Adobe/Startup Scripts CC/Illustrator 2022/illustrator-20.0.jsx」ですが、このファイル名が数バージョン前から更新されていません。
    これはAdobe Bridge CCにおけるStarup Scriptの読み込みに影響を与えます。直近の2021と2020に関して書きますが、この２つはBridge起動の際にコンフリクトを起こし読み込まれません。

    対処方法
    １．ファイル名の是正
    Startup Script内の各ファイル名を変更します。Illustrator 2021内には「illustrator-20.0」フォルダと「illustrator-20.0.jsx」ファイルが存在しますが、これらをそれぞれ
    illustrator-21.0
    illustrator-21.0.jsx
    とします。
    同様に、Illustrator 2022内「illustrator-20.0」フォルダと「illustrator-20.0.jsx」を
    illustrator-22.0
    illustrator-22.0.jsx
    とします。
    また、ファイル内のXML部分もIllustratorでは全て同一の文面となっています。これはBridgeに読み込まれた場合に全て同じ表示となり、バージョンの特定が不可能になります。
    これは、以下のように「dc:title」部分を以下のようにすべきでしょう。

    <ScriptInfo xmlns:dc="http://purl.org/dc/elements/1.1/" xml:lang="ja_JP">
    <dc:title>Adobe Illustrator CC 2022/dc:title
    <dc:description>このスクリプトを使用して、他のアプリケーションと Adobe Illustrator CC 2022 を通信させることができます。/dc:description
    </ScriptInfo>

    以上の処理でBridgeがStartup Scriptを正常に読み込むようになります。

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「../Startup Scripts CC/Illustrator 2022/」 内の「illustrator-20.0」フォルダ名と「illustrator-20.0.jsx」ファイル名についての問題を macOS と Windows にて確認いたしました。

    「illustrator-20.0.jsx」ファイル冒頭のビルド情報には、「@@@BUILDINFO@@@ “illustrator-26.0.jsx”」と記述されていますので、正しいファイル名は「illustrator-26.0.jsx」と思われます。
    従いまして、フォルダ名も「illustrator-26.0」になると思われます。

    また、ファイル内部の XML部分の「dc:title」、「dc:description」のバージョン記述ですが、製品名から「CC」は削除されておりますので、「Adobe Illustrator 2022」になると思われます。

    担当エンジニアにフィードバックし、どのように修正されるか確認できましたら、こちらでご報告いたします。

    今後ともよろしくお願いいたします。

    Illustrator チーム

18. アセットの書き出しができない

    Win10のイラレcc2021で、アセットの書き出しパネルに画像をドラッグしても読み込まず、何も登録されない。
    普段であれば複数選択したものをドラッグするとその複数分読み込み登録されるのだが、まったく一つも読み込まない。
    これは何も役に立たないクズ機能。仕事にならんし使えん。

    2 votes

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    Request to Contact Support  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ドラッグ＆ドロップでのアセット追加に関して、グループ化オブジェクトなどでの検証も行いましたが、問題は再現できませんでした。

    最新版「ver.26.2.1」でも再現するような場合は、お手数をおかけいたしますがカスタマーサポートにご連ください。

    よろしくお願いいたします。

    Illustrator チーム

19. Just downloaded Illustrator and i have no free trial

    Hi I wanted to try the product, I just downloaded it, but I didn´t get any free trial.

    1 vote

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20. Right click pop-up context menu box stuck in the bottom left corner of the screen

    This issue started when I upgraded to Mac OS Monterey. Unfortunately, I cannot downgrade. I am using a 2018 MacBook Pro 15.6 laptop. I use a 27" 4k external monitor, but the issue occurs with the monitor and the laptop screen. The right-click menu box issue does not happen with any of the other Adobe programs. I have deleted prefs, uninstalled and installed illustrator, zapped the PRAM, and installed an older version of illustrator with no change. I understand Monterey is a beta now but is there a fix or setting to fix this problem? I appreciate your help in advance.

    This issue started when I upgraded to Mac OS Monterey. Unfortunately, I cannot downgrade. I am using a 2018 MacBook Pro 15.6 laptop. I use a 27" 4k external monitor, but the issue occurs with the monitor and the laptop screen. The right-click menu box issue does not happen with any of the other Adobe programs. I have deleted prefs, uninstalled and installed illustrator, zapped the PRAM, and installed an older version of illustrator with no change. I understand Monterey is a beta now but is there a fix or setting to fix this problem? I appreciate your help in… more

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    48 votes

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