Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
789 results found
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Character window font selection search/dropdown box — User should be able to use Ctrl+A to select all typed in the search box
Character window font selection search/dropdown box — User should be able to use Ctrl+A to select all typed in the search box
1 vote -
Making a button - Changing stroke on text to shape adds extra point [BUG]
- Illustrator CC 2018
- I was trying to make a scalable button with the text tool:
Used text tool to write "Label", then in the appearance panel I added a stroke under Characters and then turned it into a rounded rectangle and adjusted the size to the desired shape. This did what I want, except it added an extra point it seems that causes an artifact in the shape. Is there any way you could fix this to close the shape properly/ also be able to adjust the stroke alignment for this.
- Expected a nice smooth pill shaped button
- The shape…
2 votes -
Problem selecting Text Area background with direct selection
Illustrator CC 2018
Windows 10When I want to select the background of a Text Area with the direct selection tool (white arrow), I can only do so by clicking on the edge or half a pixel inside it, or it will select the text (unless there's free space under the text, which doesn't happen if you the block is automatically resized).
I have checked on Mac, you can click anywhere inside the box where there is no text (eg the end of any line if text aligned is left) to select the background.
3 votes -
Large Amounts of Text overrun text area, disregard justification
I'm using Illustrator CC (2017).
I am creating a 6'x4' poster, where a single text box holds the entire text of the Bible (~730,000 words) as a single string of text (regular spaces between words, but no paragraph returns) in Helvetica Neue Lt Std, 107 Extra Bold Condensed, 3 pt size with 2.7 pt leading, all caps, full justification, default hyphenation. I am using a text wrap around a compound object with a transparent fill to create a negative space in the midst of this text block (in my case, that compound object is text converted to a shape, so…9 votesThanks for reporting this bug Illustrator Team really appreciate this.
We are able to reproduce this issue in house and we are investigating it . -
Since the recent update, some fonts randomly deactivate in both Illustrator and Indesign. Also when typing a font name in the search box of
Since the recent update (Dec2017), some fonts randomly deactivate approx every half an hour, in both Illustrator and Indesign. Also when typing a font name in the search area of the type window, the letters jumble around making it impossible to search and jump directly to the font I want - it's incredibly frustrating and time wasting.
Can you please tell me how to fix this bug1 vote -
Find Font broken between OSX and Windows
Find Font is broken.
For a missing font it requests a different font for OSX and Windows for the same file. It has something to do with the family name or font name or something. The important thing is that it is inconsistent between OS and is impossible to determine the correct font due to this error. This is confirmed to be effecting many people.
Here is a link to a detailed explanation of what is going on with pictures showing the differences between operating systems.
3 votes -
editing type creates a new box of type
When editing type clicking on other part of the sentence creates a new box of type instead of putting the cursor in the place I will like to edit.
3 votes -
Type on path issue
Illustrator 22.0.1 (64-bit)
When I move the beginning or ending tabs of the path after placing the text such as to center the text on a oval, once I move one or the other of the starting or ending placings, the lines to move them disappear. I am attaching a before and after picture to show you2 votes -
Scrolling over the Font Family closed dropdown doesn’t respect Filters applied properly
You guys are amazing. I can set my mouse over the font selection box, and without opening the drop down menu, I can scroll through fonts.
The bug is that after setting my font filter, I continue to scroll through an unfiltered list of fonts, unless I open the drop down menu.
2 votes -
Illustrator 2018 Loses ability to keep text uniform when transforming the type on path
Illustrator 2017 had the ability to, while transforming the type on the path shape, to keep the text on it the same size and proportions when doing so. I would select the path with direct selection tool, then hit command, and text would stay uniform when transforming path.
Now, in illustrator 2018, using same steps and command, type doesn't stay uniform, it gets squished.
Below are video links I recorded to show how the action works in 2017 and 2018 illustrator.
2017 https://www.youtube.com/watch?v=_8QORO_9Xro
2018 https://www.youtube.com/watch?v=XscdrAqBZR8Notice how type gets distorted when moving bounding box in 2018, but I was able…
3 votes -
Scaling type reverts to original size
I'm trying to scale up live text and it keeps reverting to the original size. This happens both with and without the shift key.
1 vote -
Kerning information in character panel not displaying correctly
Illustrator 21.1.0 (64 bit)
Create a text box with some text, set kerning to Auto
Create another text box with some text, set kerning to Optical.Select first text box, the kerning will display as auto but on the drop down menu optical is ticked.
The drop down menu will always display the last used option as ticked, regardless of what the current selection is set at.
3 votes -
Delay of text cursor
- Illustrator 22.0.0 (64-bit).
- There is a delay in the text cursor showing up when it's moved with arrows or a text path is newly clicked, requiring one to wait for it before being able to continue working.
- The text cursor should be immediately visible.
- There is a delay instead of a couple seconds. (That's a long time when making many moves in a row.)
2 votesHi,
I am closing the ticket due to lack of response.
Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html. Please give a reference to this post so that we can identify you. -
Clicking to the side of a (point) text doens't put cursor at the end of line
Illustrator CC 2018
Mac OS X El Capitan and Windows 10This used to work on CS6 (at least on Mac): with type tool selected, having clicked anywhere in the middle of a text (point, not area), if I wanted to go to the end of the line (eg to continue typing), I could click anywhere to the right of the text and the cursor would move to the end of the line.
Now, if I do that, it deselects the text (sometimes creates a new point text.
If I want to continue typing, I have to click exactly just…
2 votes -
Variable font with Adobe World-Ready Composers
Variable font dont work with Adobe World-Ready Composers. (Only regular adobe composers) so no variable font on rtl launguage (working perfect on browser)
2 votesI am happy to share that we have fixed this bug in our release – 23.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Group selection + free transform no longer works on text boxes to resize area without changing text
When I have a textbox open in Illustrator, in the past I could use the group selection tool to select just the box surrounding the type and manipulate that without affecting the text but now the bounding box doesn't even appear when I have the box selected without the type.
Currently to manipulate the box without the type I would need to individually adjust each anchor point on the box, the free transform tool was previously very convenient for working around the fact that there's no actual feature to distinguish between manipulating the text box and the actual type but…
2 votes -
Can’t use kerning between two characters with Cintiq plugged in
I can’t use the "kerning between two letters" in the Character panel when working on my Imac with Cintiq plugged in. This part of the Character panel is set to "Auto". The pop up with "metric" and "optical" is not showing up. I can kern between two characters manually, but would like to set a whole word to "optical". The bug disappears when I am plugging off my Cintiq and working with the mouse on my Imac. Horrible. Fix this.
1 vote -
When setting the leading, cannot select "auto"
When trying to set the leading, cannot re-select "auto"
2 votes -
Distorted Rotated text in an "Envelope"
Rotating text that is within an "Envelope" shape distorts the text. It shouldn't.
1 vote -
Illustrator Font problem :((
A client's custom font that shows up InDesign and Photoshop is not showing up in Illustrator?!?!?!?!? What is the problem??? And how can I fix this?????
I have Font Book and have never had a problem, now I am trying to reload, restart, test, etc to get the font to show up with no luck.
Any ideas?
2 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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