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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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987 results found

  1. Blurry Cloud Preview

    Maybe this is a bug or a new feature request but when I share an Illustrator file for review via Creative Cloud the preview is showing all artboards with no ability to jump between artboards. When I try to zoom in to preview assets its just a blurry mess. See attached.

    1 vote

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  2. Save for WEB makes main window unaccessible

    Open Save for WEB => change the Image Size => hit Enter. Sometimes the next window popups invisible and I have no access to it. Thus it is impossible to close the Save dialog and get back to the artwork. Anywhere I click I only hear the ding sound (meaning like I have to confirm or cancel something first).
    Save for Web window is inaccessible with mouse too: I cant resize it or interact with any of its UI elements. I can move it tho.

    But I can jump elements with the Tab button. With Tab, if I hit Enter…

    2 votes

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  3. Tiles documents, Fit in window shrinks right column of windows

    If I tile a larger number of documents (50+), first I'd like the ability to fit all in their windows at once, but if I got through and do it one by one, the column of documents on the right shrink a little bit each time I fit any document in window. Doesn't seem to be any reason for this, and it reshapes all windows, slowing things down.

    1 vote

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  4. 12 votes

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  5. Arrow Head and Font Drop Down in Floating Panels display bug on Multiple displays

    The Arrow Head drop down menu in the Stroke panel pops up in weird places as shown in the attached video.

    Similarly, the fonts drop-down menu in the Character panel seems to be showing much larger than it normally would.

    This only happens when I am using multiple screens.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  6. Mac OS Save As file name highlight bug

    Productivity killing bug in Illustrator 25.2.3, but not Photoshop 22.3.1!:

    Mac OS (Catalina, currently) Save As dialog box highlights the entire file name, including the extension, which has been a bug the past several versions. For over a decade, Save As would not include the extension in the highlight, so one could tap the arrow key once to the end of the file name to change it, to increment a version number for example. This bug has been a huge stumbling block in my productivity.

    Also, in Illustrator, the sometimes Save As does not highlight the file name at all…

    3 votes

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  7. UIスケールはどこ?

    V25.2.3
    環境設定<ユーザーインターフェース
    UIスケールスライダーが出てくると想定
    スライダー見当たらす。
    印刷やら効果やらのOK、キャンセルが画面上で見えないから使いにくいです。

    3 votes

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    Under Review  ·  PCM Miyuki responded

    Illustratorデスクトップ版の製品フィードバックへのご協力ありがとうございます。

    いただきました詳細を元に、検証作業に入らせていただき、検証後に再度こちらにコメントを投稿させていただきます。

    しばらくお待ちください。

    どうぞよろしくお願いいたします。

    Illustrator チーム

  8. Tooltips in Recolor Artwork Panel are Backwards

    It seems to me that the tooltips in the Recolor Artwork panel are backwards.

    The left button's tooltip tells me that that button controls Saturation and Hue, but once selected, the slider's tooltip tells me that it adjusts Brightness, which it actually does.

    The right button's tooltip tells me that that button controls Brightness and Hue, but once selected, the slider's tooltip tells me that it adjusts Saturation, which it actually does.

    If I am misunderstanding something, then the tooltips are at the very least extremely confusing.

    I'm using Illustrator 25.2.1 on macOS 10.14.6.

    1 vote

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    I am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  9. Viewing Multi Page Layouts Switches to Full View/Page View

    Viewing Multi Page Layouts, Single Page Views, will Switch to Full Layout at end of row. Misses the 1st page of next row. using the navigation arrows bottom left of window.

    1 vote

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  10. Selection Highlight stops working

    After working on a file for several minutes or hours ... the selection highlight feature stops working. The active selection is not highlighted. Sometimes, if I move it around, is starts to work. Other times, it does not work even if I move it around. It gets annoying when I'm trying to work fast and I do not know what I have selected to apply a modification.

    Seems to go away when I restart AI, but it is not practical be restarting AI every-time I open a new file to work on or copy from.

    AI 25.2.1, MacBook Pro 16",…

    1 vote

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  11. Keyboard Zoom Controls

    Keyboard zoom controls not working on latest beta for M1

    1 vote

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  12. Illustrator Closes multiple menu items

    Dear Adobe

    I have recently come across a bug when multiple files are open in illustrator. When you close one of them it closes them all.

    Please can you kindly investigate this. It is an absolute pain when saving out multiple logo files.

    It might be my latest software update

    Look forward to hearing from you

    Best wishes

    Jay

    Look foward to heariong from you

    1 vote

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  13. UI Issues with Two Monitor Setup

    When I open Illustrator, sometimes it opens across both of my monitors with ridiculous scaling that causes it to be massive. It takes several full screen corner pulls to get it to a manageable size. Secondly, if I try to do a full screen preview on my second monitor, the whole thing just crashes, without fail, every time, so I am stuck designing on my laptop monitor instead of the secondary monitor.

    Lenovo Think Pad running Intel(R) Core(TM) i9-10885H CPU @ 2.40GHz 2.40 GHz with 32 GB RAM, and NVIDIA RTX 2080 Max-Q on Windows 10 Pro Version 20H2

    I…

    3 votes

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  14. Fermer fichier

    os 10.14.6
    version 25.2.2
    J'ouvre plusieurs fichiers. Quand j'en ferme un, soit par le raccourci cmd w, soit par le menu fichier >fermer, il veut me fermer tous les autres… (comme si j'appuyais sur alt en même temps)

    1 vote

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  15. Font previews in Character panel are very small when two monitors are used

    Font previews in Character panel are very small on my second monitor (hires Dell 24 inch), see screenshot in enclosed file.

    1 vote

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  16. Adobe Color panel not working - cut off

    The Adobe colour theme panel does not work - it is persistently cut off to the right hand side, the panel can not be dragged to the right and fully opened up. It is unusable. It does not behave correctly when docked with another panel either.

    Serious bug that has been around for ages, well over a year and not fixed.

    Current version of illustrator on fully up to date windows 10 machine 64 bit.

    Preferences have been cleared/re-set, as has cache. I've also reinstalled illustrator and get same behavior. I've also tried with general Ui font size setting, nothing…

    1 vote

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  17. Angezeigte Höhe eines Kreises und Position ist falsch.

    Windows Illustrator Version 25.2.1 64bit

    Zum radialen Anordnen von Zahlen benutze ich immer einen runden Aussenkreis.

    Wie folgt gehe ich dabei vor:

    • Arbeitkreis Zeichnen XY auf 0, Ø40mm
    • zu positionierende Zahl anwählen > und positionieren : X 0 Y 13mm
    • Kreis und Zahl anwählen drehen um 18°
    • nächste Zahl anwählen > und positionieren : X 0 Y 13mm
    • Kreis und Zahl anwählen drehen um 18°
    • und so weiter

    jedoch musste ich jetzt feststellen, dass sich die angezeigte Höhe des Kreises in der Werkzeugleiste der Höhe der sich im Kreis befindenden Zahlen anpasst und auch die Y Position dadurch ändert. Obwohl…

    1 vote

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  18. Ich vermisse den einfachen Einstieg in Illustrator

    Warum ist es auf einmal nicht mehr möglich ein simples Dokument in A4 in Illustrator zu öffnen. Schon ziemlich dämlich gemacht. Wer will denn immer diese Vorlagen? Kreativ geht auch anders!! Kann ich das irgendwie ändern? Das ist einfach nur doof!

    1 vote

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  19. 1 vote

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  20. Illustrator uses precise cursors despite being disabled

    From CS6 till CC 25.2, Illustrator has always mistakenly used precise cursors every now and then, despite the fact that the option is disabled in the preferences. Please fix this issue (Windows version).

    1 vote

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