987 results found

1. Thumbnail in Library is cropped

   Hi, I made a wing which I have used 3D rotate function and another effect. so when Added the transformed object to library. it coropped arround the original design and cut off the bottom part of the transformed object. I hope the picture explains it enough.

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2. Dark Mode on macOS makes text in input fields white and invisible

   In macOS dark mode, the parameters is all white when you choose them.

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. Blue learn box won't go away

   I cannot see part of my workspace because the blue learn box covers up the panels and I cannot get it to go away. How am I supposed to use your program when your supposedly helpful box covers up what I need to see in order to create projects? This is unbelievably frustrating, and I am probably going to have to use some other program to create my logo since I cannot use the work space because of this idiotic blue learn bubble that won't go away and can't be moved, apparently.

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   19 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

4. Blue Help window covers controls

   This blue help box (empty) covers controls and i cannot get rid of it.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. Tab forces viewport to jump when panels are docked

   When you have a complex document and panels docked, it takes a lot of time to hide them with Tab because the position of the viewport is moved. It does not happen when all panels are floating.

   1. Load Essentials Classic workspace
   2. Open any document with art in it (the more complex the better)
   3. Press Tab — viewport moves (and it is slow!)
   4. Press Tab again to show all panels
   5. Undock every panel and toolbars to make them float (including Control panel)
   6. Press Tab — viewports stays in place (and it is almost instant!)

   So the position of viewport should not move when Tab is pressed, in all cases.

   When you have a complex document and panels docked, it takes a lot of time to hide them with Tab because the position of the viewport is moved. It does not happen when all panels are floating.

   1. Load Essentials Classic workspace
   2. Open any document with art in it (the more complex the better)
   3. Press Tab — viewport moves (and it is slow!)
   4. Press Tab again to show all panels
   5. Undock every panel and toolbars to make them float (including Control panel)
   6. Press Tab — viewports stays in place (and it is almost instant!)

   So the position of viewport should not… more

   18 votes

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6. selected points don't appear to be selected

   When I use the Group Select, or the Direct Select tool, often the "anchors" will don't appear to be highlighted when you click to select. If you then hover your mouse over the points, they once again appear to be selected.
   I've also seen instances of the opposite--when the top left (control panel) states "no selection," yet anchor points appear to be selected. (The points are NOT selected, as any attempt to modify using a menu choice yields a message such as "make a selection first.")

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7. Leading space drop down menu (context menu spacing is too large)

   Hey Adobe, on my Mac mini m1 the leading space between items in the menu's (from the menu bar at the top) is different between applications. See attaches image. I would say the space in PS is OK. Bigger makes the menu's harder to read. I'm working in a 4>2k scaled mode on my screen.

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8. Issue with Illustrator starting page screen

   Since the last 2-3 days whenever I open illustrator, the starting page screen is appearing this way (see attached image). I don't know what I can do to fix it.

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   Resolved (Comments Open)  ·  3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Selection in the right pane

   Since a recent update of Illustrator, it has been very difficult or even almost impossible to select data in the right panels with the mouse. The cursor is stuck, and you must either use the keyboard to erase data and change their value or double-click on the data and replace its value.
   This bug was not present in the former versions of Illustrator (Windows).
   Regards,
   Pascal Garin

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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10. Object\Filters menu item lacks hotkey

    When you press Alt-O, you can't access 'Filters' submenu with a key (the item has no underlined char).

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    6 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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11. Dialog box pop up warning when opening the application for IllustratorGc.jsx

    Illustrator version:25.3 (updated today to run natively for M1)

    Hardware Specifications:
    MacBook Pro M1
    OS: macOS Big Sur 11.4

    I updated my Illustrator today to run natively on M1 and have been facing this issue for a while.

    I changed none of my preferences but randomly seem to be getting this warning pop-up that does not go away when clicking on 'Continue' or 'Cancel' - I tried reinstalling the app which didn't work at first, so I removed my preferences and tried again but that did not fix it. It seems the warning pop-ups just when I open the application and once clicked 'Coninue' does nothing and the pop-up emerges again. It is impossible to work in the application while this is happening.

    Is there a way to fix this from Illustrator UI preferences?

    Illustrator version:25.3 (updated today to run natively for M1)

    Hardware Specifications:
    MacBook Pro M1
    OS: macOS Big Sur 11.4

    I updated my Illustrator today to run natively on M1 and have been facing this issue for a while.

    I changed none of my preferences but randomly seem to be getting this warning pop-up that does not go away when clicking on 'Continue' or 'Cancel' - I tried reinstalling the app which didn't work at first, so I removed my preferences and tried again but that did not fix it. It seems the warning pop-ups just when I open the application… more

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    9 votes

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    12 comments  ·  User Interface  ·  Delete…  ·  Admin →
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12. Toolbars missing / Workspace missing

    I logged in today and my workspace is selected, but none of the tools are visible. I have to reopen them and arrange them all over again. But then it doesn't allow me to resave a workspace. If this isn't a bug, I'm going to need to know why this is happening.

    2 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. Input Boxes turn blank when Tabbing

    Input fields turn blank when tabbing between them (tab key), and do not show the current value.

    Keywords:
    text entry
    text entries
    input fields
    input boxes
    blank
    white
    bug

    AI version 25.3
    macOS 10.17.7

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    3 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi,

    Thanks for reporting this issue, Illustrator Team really appreciate this.
    We are able to reproduce this issue and investigating this further.

    Kindly use below mentioned workaround meanwhile:
    1)Set macOS UI to “System Preferences → General → Highlight Color to any other options in UI than Graphite”

    Regards
    Ankit Goyal

14. Explore/Learn menu error

    Since the update this morning I am getting a blue speech type bubble constantly appearing, so I am unable to access my tools properly

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    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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15. Window size is unchanged when unplugging from an external display

    Illustrator version: 25.3

    OS: macOS
    Version: 11.4
    Process Architecture: arm64
    Built-In Memory: 16384 MB

    I use my laptop either by itself (13" display) or in clamshell mode (connected to an external 24" display). If I have been using the external display and unplug it to use the laptop's display, the Illustrator window remains the same size as it was on the external monitor. The window is much larger than the screen size and needs to be manually resized. Double clicking on the edge of the window does not resize it.

    Expected result: Moving the illustrator window from one display to another should also change its size.

    Illustrator version: 25.3

    OS: macOS
    Version: 11.4
    Process Architecture: arm64
    Built-In Memory: 16384 MB

    I use my laptop either by itself (13" display) or in clamshell mode (connected to an external 24" display). If I have been using the external display and unplug it to use the laptop's display, the Illustrator window remains the same size as it was on the external monitor. The window is much larger than the screen size and needs to be manually resized. Double clicking on the edge of the window does not resize it.

    Expected result: Moving the illustrator window from one display to… more

    1 vote

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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16. Keyboard shortcuts not saving. Unable to change certain keyboard shortcuts.

    Latest updates are not storing keyboard shortcuts or reverting back to default with no way to resolve.

    I changed the CPU/GPU preview shortcut (cmd+E) to something else and set cmd+E to be a shortcut for Expand. It doesn't update in the menu and reverts back after restarting Illustrator. I've tried reinstalling, reseting preferences and deleting my custom keyboard shortcuts and resetting them with no success at keeping the shortcuts as I've set them.

    I should be able to overwrite or change keyboard shortcuts, especially those that aren't used as often and I don't personally see the need to have a keyboard shortcut for previewing on CPU/GPU.

    OS – Big Sur 11.2.3
    Adobe AI - v25.2.3

    Latest updates are not storing keyboard shortcuts or reverting back to default with no way to resolve.

    I changed the CPU/GPU preview shortcut (cmd+E) to something else and set cmd+E to be a shortcut for Expand. It doesn't update in the menu and reverts back after restarting Illustrator. I've tried reinstalling, reseting preferences and deleting my custom keyboard shortcuts and resetting them with no success at keeping the shortcuts as I've set them.

    I should be able to overwrite or change keyboard shortcuts, especially those that aren't used as often and I don't personally see the need to have a… more

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    4 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. 投げ縄ツール

    投げ縄選択ツールが機能しない。

    1 vote

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    Completed (Comments Open)  ·  PCM Maro responded

    ご報告いただいた現象は再現できず、追加情報もございませんので、こちらは一旦、対応終了とさせていただきます。
    今後、同様の現象が発生した場合には、こちらにコメントをお寄せください。

    よろしくお願いいたします。

    Illustrator チーム

18. Home screen user interface not fully loading - looks like script - can't open templates either

    when I open Ai, the home screen UI doesn't seem to be loading correctly or all the way. see image below. I've tried uninstalling/reinstalling, updated my graphics card (Radeon AMD Vega 64) and made sure windows 10 was up to date. I'm able to open a blank file by clicking on the templates, but if I try to create my own new project, I just get a blank pop-up box.

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    3 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. The escape button does not close the Save As dialog box

    mbp m1 latest os.

    1 vote

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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20. Textwerkzeug / Big Sur / Illustrator 2021

    Bei aktivem Textwerkzeug funktioniert das Zoomwerkzeug nicht. Beispiel:
    Sie schreiben Text und möchten das Dokument verkleinern/vergrößern. Sie gehen auf das Lupenwerkzeug und es funktioniert nicht. Erst wenn Sie auf ein Pfeilwerkzeug wechseln funktioniert die Lupe wieder.
    Das war bisher immer direkt aus dem Text möglich und es wäre schön, wenn das noch geregelt wird.

    1 vote

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