357 results found

1. Crazy rays produced when selecting a path with many anchor points

   When selecting a path with lots of anchor points (1000+) I've been getting crazy rays bursting from the path in all directions in a huge multitude of colors. It's been happening for about a 2 months now. Mainly happens when using group selection tool. All functionality and visibility of the art is lost when this happens and I need to deselect all art in order to carry on. I've attached some images of what the screen looks like when this happens.
   AI version 27.0.1
   Mac OS 13.0.1
   Mac 3.6 GHz 8-Core Intel Core i9
   128 GB 2667 MHz DDR4

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2. The top of my screen is glitching out whenever I open Ai ver 27.1.1

   I have attached two images but the top of my screen moves around with these small dots and strange green glitches whenever i move the mouse or do anything. The whole software is being really buggy too.

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3. When working with hi-res Black and White Bitmaps Illustrator goes to CPU preview disabling GPU Animated / Scrubby Zoom.

   When using hi-res BW bitmaps, 'Scrubby Zoom' or 'Animated Zoom' disables itself even if it's enabled in preferences. This happens after roughly 1 or 2 seconds after opening a file with this kind of images. The window goes from CMYK/Preview mode to CMYK/CPU mode as if it was in Separations Preview or CPU preview, even though it wasn't set to either of those. View>View Using GPU becomes grayed out so I can't go back.

   This bug is happening on a file with 2 1200dpi bitmap 5"x5" (embedded and/or linked), each under 1MB in size, making the Illustrator file 3MB total, included as sample to test. A 5"x5" 600dpi 74MB CMYK linked or embedded file does not have the same issue. Screen shot of both as additional proof. This bug is also happening on a smaller file Illustrator file, it has two 8.5x11 embedded 300dpi Black and White Bitmap tifs.

   I can reproduce this problem on both regular and beta Ilustrator versions on Windows 11 version 22H2, Intel i9 10850k 32GB ram, Nvidia RTX3090 24GB vram. This bug does not occur on a Macbook Pro i9 9980h 32GB ram, AMD 5500m 8GB vram on macOS Ventura 13.0.1. (It can get laggy with many BW hi-res bitmap images but never switches it's self to CPU graying out the GPU option)

   This is very strange because this seems like an error that should happen if you run out of VRAM or if the GPU can't handle. Yet the RTX in the PC has 3x as much VRAM and is nearly 500% faster compute than the 5500m. Windows is up to date with latest update 11/14/2022. Nvidia Studio drivers are also latest with update from 12/8/2022.

   When using hi-res BW bitmaps, 'Scrubby Zoom' or 'Animated Zoom' disables itself even if it's enabled in preferences. This happens after roughly 1 or 2 seconds after opening a file with this kind of images. The window goes from CMYK/Preview mode to CMYK/CPU mode as if it was in Separations Preview or CPU preview, even though it wasn't set to either of those. View>View Using GPU becomes grayed out so I can't go back.

   This bug is happening on a file with 2 1200dpi bitmap 5"x5" (embedded and/or linked), each under 1MB in size, making the Illustrator file 3MB total,… more

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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Please check if this bug still happens in the latest Beta release, 27.6.0.120

4. Effekt Transformieren

   Ich erstelle gerade Seamless Pattern. Eigentlich sollte der Effekt eine Kachelung ohne Fugen erstellen. Tut er aber nicht. Es entsteht jedes mal eine Fuge zwischen den einzelnen Kacheln. Und diese Fuge sollte nicht da sein

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5. Greyed out when view by GPU (Apple Silicon)

   On Mac with Apple Silicon, images greyed out when choosing View by GPU and the colours are not accurate, and only display correctly when viewed by CPU.

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6. images with opacity masks not appearing in GPU preview with Trim View on

   Some images with opacity masks not appearing in GPU preview with Trim View on. They appear all the time in CPU preview, but disappear again when switch back to GPU preview. See screen shots: first is GPU preview in Trim View., second is GPU preview normal.

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7. Blend snaps back when you move an object

   When you move one of the objects after having created a blend, the new position doesn't stay. Instead the blend snaps back and the outline of the object stays in the new position. Described in this thread with videos:
   https://community.adobe.com/t5/illustrator-discussions/blend-tool-object-snaps-back-to-original-position/m-p/13312720#M341688

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8. Alt+Drag Duplicate is not working correctly

   When you use ALT and Drag to duplicate Objects, the duplicating is canceled if you release the ALT-key before you release the Mouse Button.

   Also, if you release the Alt, but don't move the mouse, the original one will be still visible, but it will disappear after you release the mouse button (or move the mouse). So, the Illustrator leads you to assume that the Object will be duplicated, but it actually wont. See the attached GIF.

   In every other App that has the same functionality that I have used the duplicating will continue even if I release the Alt key. You alt drag something, you create a duplicate, you release the alt key, duplicate stays.

   The way Illustrator does it leads to a lot of errors. Often I end up in situation where I thought I duplicated something, but I actually didn't. Frequently, I edit the “duplicated” object, only to find out later that I didn't actually duplicate the original one, but loosed it. Then I have to recreate it, as I have edited the duplicate one and don't have the original any more.

   This error in basic functionality of Illustrator has cost me probably hours of extra work.

   When you use ALT and Drag to duplicate Objects, the duplicating is canceled if you release the ALT-key before you release the Mouse Button.

   Also, if you release the Alt, but don't move the mouse, the original one will be still visible, but it will disappear after you release the mouse button (or move the mouse). So, the Illustrator leads you to assume that the Object will be duplicated, but it actually wont. See the attached GIF.

   In every other App that has the same functionality that I have used the duplicating will continue even if I release the Alt… more

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9. ダイレクト選択ツールでクローズパスからセグメントコピーでプレビューに残像が残る

   ダイレクト選択ツールでクローズパスからセグメントをコピーするとプレビューに残像が残ってしまいます。
   過去のバージョンでは長年、このような表示やプレビューの残存はありませんでした。改善してもらえませんでしょうか？

   動画が50M以上はアップできなかったので下記URLをご参考ください
   動画URL→ https://youtu.be/ZwOtmr2Ju9g

   1. Windows10 Adobe Illustrator 27.0
   2. クローズパスのダイレクト選択ツールでセグメントをクリックしてAlt（Option)を押したまま真横にマウスドラックでコピー
   3. 元のクローズパスのシェイプは固定表示されたまま、アウトライン表示でドラックしているパスをリアルタイム表示、クリックを離した瞬間選択中のパスのセグメントが抜き取られるようにコピー完了、プレビューの残像は残らない（過去のIllustratorバージョンの通常の表示を期待していた）
   4. 残像が残ってパスをコピーする元になるクローズパスは変形プレビューされてしまい、プレビュー画面で残像が残る
   5. 動画をアップロードします
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10. MacOS Ventura color pale

    After update to macOS Ventura, file color becomes pale, like neon color becomes pale

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As stated at https://community.adobe.com/t5/illustrator-discussions/color-difference-between-cpu-gpu-previews/m-p/13322063, this issue is a Mac-only problem for Ventura on Silicon chips.

    A workaround for now is to use CPU preview or run the app using Rosetta or open as Intel or roll back to Monterey.

11. CPU and GPU preview aren't working correctly

    This is the difference I have while viewing through CPU or GPU. The correct en smooth view is CPU and the other GPU. I never had this problem before with illustrator until a month ago but then again only with DXF files. Now it also jumped into my regular files.. I can't visualy snap lines to each other because they appear to be off but when viewing with CPU they aren't. How can this problem still be there, I saw messages appearing from 2018 with the same reports... Also attached my mac's specs.
    Please let me know how to solve this.

    This is the difference I have while viewing through CPU or GPU. The correct en smooth view is CPU and the other GPU. I never had this problem before with illustrator until a month ago but then again only with DXF files. Now it also jumped into my regular files.. I can't visualy snap lines to each other because they appear to be off but when viewing with CPU they aren't. How can this problem still be there, I saw messages appearing from 2018 with the same reports... Also attached my mac's specs.
    Please let me know how to solve… more

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12. Object with gradient glitches when applied opacity - multiply

    RGB mode preview glitches on object's multiply blend mode.

    Illustrator v26.5

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13. Clipping mask for a layer doesn’t move when dragged in real-time render mode

    If you move art with its layer-level clipping mask, Ai will draw it as if you move the art without the clipping mask. See the GIF attached.

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14. Illustrator crash and spikes GPU (3080ti) requesting more VRAM than usual error code 6 with pid=263

    Hello,
    Details of your operating system: Windows 11 Pro Version 10.0.22000
    The version of Adobe Illustrator (desktop) : 26.5
    I work with high-amount data content and AI keeps crashing randomly, on a stable high end station with 12900k, 32GB of RAM and a 3080ti. 

    To reproduce the issue:

    I work with these rather heavier files up to a point
    the whole PC stalls and freezes, (inclusively desktop and any app), mouse can't be moved, no input can be taken.
    After a few seconds or 1+ minute, i hear the sound stuttering (if i was playing music during the crash)
    then windows refreshes and, restores back functionality, but AI crashes instantly

    By monitoring the activity i see there is a spike in the graphics card 3D usage and Copy meters (CTR-ALT-DEL)

    Then, while checking in the event viewer, i see there is the error code 6 with pid=26304 tid=35132

    which sends you to this link: https://nvidia.custhelp.com/app/answers/detail/a_id/3553, but what raised a question to me was the sentence:  "  It can also be caused by the application sending to the graphics card a command stream that cannot be broken into small enough pieces to be processed."

    Seen this while with NVIDIA studio drivers, tried also NVIDIA Game Ready driver (516.94), same behavior.

    Using the same graphics with CPU preview, never happens.
    Same designs, on previous (Older AI versions) did not have this behavior.
    There must be some sort of programming inconsistency between the RAM bus and the preview.

    So please Adobe, check why is this spike sent to the GPU. This is not normal

    Hello,
    Details of your operating system: Windows 11 Pro Version 10.0.22000
    The version of Adobe Illustrator (desktop) : 26.5
    I work with high-amount data content and AI keeps crashing randomly, on a stable high end station with 12900k, 32GB of RAM and a 3080ti. 

    To reproduce the issue:

    I work with these rather heavier files up to a point
    the whole PC stalls and freezes, (inclusively desktop and any app), mouse can't be moved, no input can be taken.
    After a few seconds or 1+ minute, i hear the sound stuttering (if i was playing music during the crash)
    then… more

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15. Document grid with dots fails to render clean pixels. GPU/CPU rendering differs.

    The dotted document grid renders differently between CPU and GPU modes. None of the alternatives renders perfect pixels in the selected grid color.

    CPU renders vertically lighter smeared dots.
    GPU renders horizontally smeared dots.

    See attached screenshots.

    This may relate to another bug report i've posted:
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44269260-bug-view-grid-dots-1px-freezes-illustrator

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16. Shadow rendering

    So, I did something around 3d and I come into an interesting bug when I do a V-ray. Those ugly patchy things are there if any scenario, and after reinstalling. They show when I move, when I export and all that jazz. Any idea why this is happening?

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17. Artwork out of place in preview mode, but in outline mode is where it should be.

    Title describes whole problem. Need this fixed ASAP please.

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18. Coordinates not showing in Overprint Preview

    On Intel Macs running Monterey (Issue does not appear to happen on Apple Silicon Macs), with the GPU Performance turned off the coordinates do not show when dragging an anchor point. If GPU Performance is turned on it does work but only in Outline View.

    Steps to Reproduce
    1. Create blank file, have GPU Performance turned off
    2. Drag to create a new square object
    3. Turn GPU Performance on and change to Outline View
    4. Drag to create a new square object (Coordinates now show in Outline View)
    5. Change to Overprint Preview
    6. Drag to create a new square object (Coordinates now do not show again)

    On Intel Macs running Monterey (Issue does not appear to happen on Apple Silicon Macs), with the GPU Performance turned off the coordinates do not show when dragging an anchor point. If GPU Performance is turned on it does work but only in Outline View.

    Steps to Reproduce
    1. Create blank file, have GPU Performance turned off
    2. Drag to create a new square object
    3. Turn GPU Performance on and change to Outline View
    4. Drag to create a new square object (Coordinates now show in Outline View)
    5. Change to Overprint Preview
    6. Drag to create a new… more

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19. Ai 26.4.1 no longer recognizes my Nvidia GPU Quadro P2000, no acceleration

    After 26.4.1 update AI says Compatible GPU not available. This has been working for 4-5 years. WTF!

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20. Illustrator keeps rendering 3d objects when trying to edit them, at every step

    Illustrator keeps rendering 3d objects when trying to edit them, at every step

    Using 26.4 version of AI on windows 11
    checked with the Adobe Expert on remote session
    happening with all files including a new file as well

    1 vote

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