398 results found

1. Typo causes harsh generative AI warning

   My prompt for generative AI was "abscract [sic] background with 4 quotations". Illustrator threw a red warning: "One or more of your terms violate guidelines". I couldn't capture the screen because the warning disappeared quickly. When I corrected the spelling to "abstract" it generated results without a warning. Seems the warning should be a little different for this.

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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2. Artifacts and unable to render Mask

   Good day.

   I'm having troubles rendering an Opacity Mask. I attach the screenshots of the differences. When I change to CPU Preview, the file renders normally but when I change to GPU preview it shows as the image attached. The problem also affects some blending modes like Color Burn which do not render correctly neither in GPU or CPU Preview.

   My system is as follows:

   -Asus B550M-A
   -Ryzen 5 5600x
   -32gb Corsair Vengeance DD4 3600MHz RAM
   -Sapphire AMD RX 6700XT 16GB

   Illustrator Version 28.2 (64 bits)

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3. Blurry Image

   It's probably a bug, when I move around the sheet it often happens that the object becomes blurry like the attached image, I work with a latest generation Mac Pro, but this problem occurs on all the PCs I have, what could it be? Thank you

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4. 画面がチカチカする

   カーソルを動かすたびに画面がチカチカする。

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5. GPU not working, animated zoom not working
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6. Outline Mode Breaks display when toggling in and out of it.

   I found that when I go into outline mode and then toggle the layers off of it it breaks my display a little bit. It fixes itself if I just undo the toggling and then Cmd Y to turn it off that way but it'd be nice not having to do that.

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   3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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7. All files appear pixelated when opened

   AI was working fine yesterday. Now no matter what file I open, all of the graphics in the file are pixelated. Need help in fixing this.

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8. Screen glitching when moving cursor

   Any idea what's going on here? Whenever I open older files to edit information I'm getting a strange glitching when moving the cursor. It doesn't matter if I switch to Overprint or Preview - the issue immediately comes back. I've also Quit and Restarted and the problem still persists.

   Running 28.0 on macOS Ventura 13.6.1

   So, so bored of these constant issues when updating your software.

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   6 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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9. Blend in CMYK color mode and GPU preview = MOIRE

   In CMYK mode the blend option looks really terrible with GPU preview. With these settings the Blend hets a jaggy moire effect.

   Tested in different color modes with CPU and GPU preview. Only CMYK on GPU produces this nasty screen effect, see screenshots. I work mostyl in CMYK mode so I hope this can be fixed rapidly.

   macOS 14.1.1 / Adobe Illustator 2024 v28.0

   I'm sure this bug affects Illustrator v27.x too.

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10. Previewing Mid-High Complexity files incredible Sluggish - Losing time and money

    So this has become tottally unnaceptable adobe.
    For the price we pay monthly, it's unnaceptable that the engine used for rendering is so primitive in comparison with one used on other (more cheaper) software such as Affinity Designer.

    This should be one of the features you should be focusing more.

    In this thread i mentioned that since some versions of ILLUSTRATOR, the same designs i had years ago, started working more and more sluggish when previewing. And no matter the HW upgrades, it's the same. (i prefer how i worked on these 3-4 years ago)
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45650629-illustrator-crash-and-spikes-gpu-3080ti-requesti

    The most intriguing stuff:
    1. Clipping, panning, zooming, unearthly slow on files with complexity more than medium.
    2. On GPU Preview - Illustrator is not using all the system resources in a balanced way (Nor CPU nor GPU) > It's only flooding the RAM (i've got 64) and when stuffing an artwork under multiple clipping paths, the RAM exponetially get's occupied, even though i CTRL+C just once. > The only solution to step back the RAM occupation is (funny) switching to CPU Preview
    3. RAM Overkill (as stated above) > ending abruptly with Illustrator Crash.

    The PC build is more than decent (12900K, 64 DDR4 of Ram G.Skill, 3080Ti, 980 SSD's)

    Problem is present most of the time but it is exponential with the complexity and size of the file.
    On the complex file i show in the videos, you can see how sluggish illustrator is, and how much latency it has, versus Affinity Designer 2 which has some sort of different interpretation when zooming and panning.
    This is a 600 Mb file with indeed a lot of data inside.

    So this has become tottally unnaceptable adobe.
    For the price we pay monthly, it's unnaceptable that the engine used for rendering is so primitive in comparison with one used on other (more cheaper) software such as Affinity Designer.

    This should be one of the features you should be focusing more.

    In this thread i mentioned that since some versions of ILLUSTRATOR, the same designs i had years ago, started working more and more sluggish when previewing. And no matter the HW upgrades, it's the same. (i prefer how i worked on these 3-4 years ago)
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45650629-illustrator-crash-and-spikes-gpu-3080ti-requesti

    The most intriguing stuff:… more

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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11. GPU performance issues on Mac mini with second display attached

    I am having problems with GPU performance on my Mac mini (Apple M2, 16GB) with two displays attached.

    For example, when I move an object by using the arrow keys in quick succession, the artwork often does not refresh correctly. If I wait a while (sometimes about half a second) or press any key (e.g. the space bar), the artwork will update.

    Disconnecting the second display, resolves the problem. Also using the CPU to preview solves it.

    After further investigation, I found that it was not just the second monitor that was causing the Illustrator preview to stutter: I am using the same space for both monitors (see “Displays have separate Spaces” https://support.apple.com/en-us/guide/mac-help/mh14112/mac) – if I change this in the system preferences to use different spaces, the problem disappears.

    I am having problems with GPU performance on my Mac mini (Apple M2, 16GB) with two displays attached.

    For example, when I move an object by using the arrow keys in quick succession, the artwork often does not refresh correctly. If I wait a while (sometimes about half a second) or press any key (e.g. the space bar), the artwork will update.

    Disconnecting the second display, resolves the problem. Also using the CPU to preview solves it.

    After further investigation, I found that it was not just the second monitor that was causing the Illustrator preview to stutter: I am… more

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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12. With GPU enabled, the screen flashes when panned

    Windows 11 Pro, AMD Ryzen 7 3800X, 64,0 GB, AMD Radeon PRO W6400

    With GPU enabled, the screen flashes every time you swipe. and most of the effects look like on the screenshot.

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13. 線と塗りに色をつけたオブジェクトを作成すると、 線と塗りの境界にギザギザがついてしまう。
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14. After turning off overprint preview from a illustrator PDF file, edges of file are shown in a different area of the artboard, not on image

    After turning off overprint preview from a illustrator PDF file, edges of image/artwork are shown in a different area of the artboard.

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15. rulers display bug

    I can't exactly say, which update introduced that bug, but Illustrator 2022 did not have it: sometimes (often when multiple documents are opened) the rulers go wild. When scrolling through the document, multiple copies of the rulers cover the whole screen and hide the artwork. We have this issue on both of our machines (iMac an Mac mini running on Ventura)

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16. Real-Time Drawing and Editing mode does not work for objects with both an effect and opacity mask added

    If an object has an opacity mask, Illustrator renders it correctly when the object is moved, the mask moves together with the object.

    But if you apply an effect to this object, Illustrator will keep the mask in place while the object is moved, as if it has the mask unlinked.

    On the other hand, if you unlink the mask for the object without the effect and try to move it — Illustrator will render it wrong again, as if the mask is linked, until you release the object.

    Please see the GIF attached and try the file yourself.

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17. Pen Tool Glitching out, selecting multiple points at once or drawing multiple lines creating a blank white space.

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18. The grid doesn't show in the GPU view.

    The grid doesn't show in the GPU view.
    Appear temporarily, just while using the Pen tool.

    Illustrator (Desktop) 27.8.1
    macOS Ventura 13.5
    iMac Retina 5K, 27-inch, 2020
    3.8 GHz 8-Core Intel Core i7
    AMD Radeon Pro 5700 XT 16 GB
    64 GB 2667 MHz DDR4

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19. Illustrator not using GPU preview on MacBook Pro M1 Max

    I bought a new MacBook Pro M1 Max 16" 2021 I have the latest version of Illustrator installed. But when I work with a project where I have a bitmap image illustrator automatically switches to CPU preview and everything crashes.

    When I want to click up in the menu View > View using GPU - I can't it's greyed out. Cmd + E shortcut doesn't work either

    I can't work with the program like that. Please do something about it. For it is completely crazy. And you don't solve it and yet it limits the work quite a lot. Several users have written to you here and nothing. So why do we pay a subscription when such big problems are ignored.

    I have Illustrator 27.5.1.

    MacBook configuration:
    MacOS: Ventura 13.0
    MacBook 2021 16"
    Chip: M1 Max - 10 core
    GPU: 32 GB
    RAM Memory: 64 GB

    I will be grateful for the reply and positive solution.
    Thank you

    I bought a new MacBook Pro M1 Max 16" 2021 I have the latest version of Illustrator installed. But when I work with a project where I have a bitmap image illustrator automatically switches to CPU preview and everything crashes.

    When I want to click up in the menu View > View using GPU - I can't it's greyed out. Cmd + E shortcut doesn't work either

    I can't work with the program like that. Please do something about it. For it is completely crazy. And you don't solve it and yet it limits the work quite a lot. Several… more

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    5 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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20. GPU preview greyed out

    Mac Mini M2 Pro 32GB/1TB
    Ventura 13.4 (22F66)

    Illustrator 27.5

    Just opening a file and the View using GPU is greyed out, which results in slow performance.
    The file has 6 linked images (2 jpg + 4 png) which are totally below 40 ΜΒ.

    Here are the files.
    https://we.tl/t-OKm14RRB5a

    Thanks in advance

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