Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
357 results found
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Screen bug, pixels
I create a new file and the screen starts to pixelize, If I move the mouse the pixels move too and they don't disappear
2 votes -
GPU表示時、リンク画像にぼかし・クリッピングマスク・回転を実行すると表示されなくなる
・Mac OS Catalina 10.15.7 Illustrator 26.0.3
・表示/GPUでプレビュー
アートボード上に画像ファイルをリンクで配置し、それに対し
効果/スタイライズ/ぼかし
適当なパスオブジェクトでクリッピングマスク
回転ツールで回転（画像とクリッピングパス一緒に実行）・想定していた結果：ぼかしとクリッピングマスクのついた
画像ファイルが回転した状態で表示される・実際の結果：画像ファイルが表示されなくなる
なお、表示/CPUプレビュー時は想定していた通りに表示される・試したこと
OS・Illustratorが同バージョンのMac数台で同じ操作を実行
→同じ結果になります効果/パスの変形/変形/角度 で回転を実行
→同じ結果になりますうめこみ画像に対して同じ操作を実行
→想定していた通りの結果になります1 vote -
Previously created files wont show up when opened.
When I open a file that was already created in the same version and other versions it wont show the document it just shows a blank screen but if i move my cursor across the screen it shows clips of the file all pixelated. Screen shots attached.
1 vote -
Cannot Successfully Get Into Project
AI opens normally but when I start a new file things go awry. The home screen image remains "ghosted" over the blank project. Any side panel I open and close will then appear as if it is both open and closed at the same time. If I toggle the visability of the layer then it sort of clears the project screen to an almost normal looking project start (as in it clears the ghosted panels and home screen) but I cannot draw or do anything on the project. I am not experiencing any performance issues as far as lag or…
3 votes -
GPUパフォーマンス使用時のガイド・グリッドのバグ
GPUパフォーマンスのチェックを入れた状態でガイドやグリッドのスタイルを点線にすると動作が急激に重くなる
6 votes -
Display errors on tool 'preview video' and 'selection tool'
Please refer to the two images attached. Hovering a tool or a part of an image is enough to show the visual defect.
System is Win10, 21H1 with Intel Iris Xe MAX GPU
AI is version 26.0.31 vote -
Visual breakdown bug when zoomed in < 30000%
In keyline and normal view, when zooming in very close, the image breaks down. This didn't happen in previous versions. The first attached image shows the image correctly, with zoom at 12750%. The second attachment shows the image 'broken down' when zoomed in further. The multitude of diagonal lines shouldn't be there (these increase when panning) and the selected line (that I'm trying to work on) should be a complete line, not an endpoint. This bug makes detailed work very difficult.
PC Windows 10 Home 64-bit v.21H2
Illustrator 26.0.3 (64bit)3 votes -
Pink screen and residual image artifacts
The pink screen flash is back for me in 26.03 when opening files, but now I have the added bonus of image shrapnel being left everywhere (image attached).
Mac mini M1. Happens with both MacOS 12.1 and 12.2 beta (release candidate).
4 votes -
Paths previewing incorrectly with artifacts.
Paths are previewing incorrectly, adding artifacts, and the path line is not accurate to the previewed shape. In the attached screenshots, you can see how this makes it almost impossible to accurately illustrate detailed work. Please help!
1 vote -
pixel preview doesn't refresh correctly until reapplied.
Steps to reproduce:
- New document with units set to pixels
- view: 'snap to pixel' and 'pixel preview' turned on.
- Use the rectangle tool to make a new shape, eg. 20 pixels square.
- Set the fill colour to a high contrast colour (eg. dark grey) and turn off the stroke
- zoom the view, move around.Expected result:
- the rectangle should appear pixel-perfect (sharp) against the pixel grid, with no anti-aliased bluring
- the view should acurately update when I zoom and move around to display pixel perfect artworkActual result:
- the rectangle is bordered…4 votes -
Part of an object's position is shifted with no distortion effects. Moving/undoing move resets position correctly
This was a devastating glitch for us. I've seen this happen before sporadically but I have no idea what causes it or how to catch it. If anyone else has seen this and/or knows a solution to catch issues like this, please let me know. There were no effects or special attributes applied to the artwork in the appearance panel
Illustrator 26.0.2
macOS Big Sur3 votes -
Display wigging out when placing images
Displaying crazy in 26.0.2. When drawing or placing images, screen goes completely white or shows a strange box with an "x". No matter where i click, the mouse click will drag from the corner of the item on the artboard, scaling it.
Mac running Monterey 12.0.1
1 vote -
Display bug
Major bug.
File is not displayed properly.
Only areas under the mouse show up.
Please help.3 votes -
Coordinates label rendering problem in Overprint Preview mode
- Open the file and make sure Overprint Preview mode is on (thus GPU is off)
- Pick Direct Selection tool, grab the point and move it The gray label with current coordinates get smeared, like the GIF shows.
12 votes -
flickering guide lines
In Illustrator 25.4.1 one cannot use the guides while Astute Plugins active! What did you do Adobe? While selecting objects the guide lines will appear blink think suddenly while someone click drags the mouse as long as one releases the mouse button again. While dragging objects, the guide lines will be fine, but with nothing selected, click drag will cause flickering guide lines.
VIDEO on youtube: https://youtu.be/r_GMXaUSH5w
1 vote -
Worse situation on M1 macs
macOS Monterey V 12.0.1 (M1 chip)
Illustrator Desktop V 26.0.1Recently I noticed, that performance have some bugs.
It is often, that screen smudges like in screenshot. and thats everyday issue. I need to zoom in and move around, then it disappears. now even Pink stripes showed up, which doesn't disappear...
Also, sometimes when I start new document (from template), there is the pink blink (very short, few mili seconds and the same colour like in screenshot)Today I saw new update for Ai, so updated, will see if this issue was
0 votes -
Color Bug
When I move objects, the colors bug out. As you can see in the picture ''Bug'' , I am only using different shades of purple and the light orange that is in the background, as shown in ''Bug 2'' . All of the darker orange is not supposed to be there and they only appear when I move objects around. This continues unless I move the screen off the artwork and then go back, then it dissapears but comes back as soon as I move an object. So far I'm unable to find a solution for this, so I would…
1 vote -
GPU issues with certain graphics cards and Mac updates
So after a lot of time spent on chat and phone with Adobe. It seems that I am unable to use v25.4.1 or v26 in GPU mode unless I upgrade to Monterey.
However Monterey is in its infancy. I'm not taking the risk of upgrading yet.
My machines both have the same GPU redraw issues, where images within clipping masks create echoed glitches of themselves across the screen. this disappears when GPU mode is turned off.
CPU mode in Illustrator is so sluggish it's pretty much unworkable.
Adobe informs me this is NOT an Adobe issue, it is an issue…
3 votes -
illustrator freezes when moving object, task that was not a problem before oct 21 update.
Since last update, I have a problem moving some object in illustrator without it to freeze, making impossible to work. only workaround is to disable GPU acceleration, witch I don't like since I use scrubby zoom all the time now, and the experience is not as smooth.
I made driver update to my graphic card (Nvidia Quadro P2000) everything is up to date.
Please hurry... I consider uninstalling latest update so I can work more efficiently
1 vote -
GPU not working with Wacom when using Illustrator
When using my Wacom Cintiq Illustrator colours de saturate and fade. When I uncheck GPU performance the problem disappears and the colours return to as they should be. But I want to use my GPU for complex artwork
The problem does not occur on my desktop monitor only on my Cintiq.
I am using a Mac2 votes
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