Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
346 results found
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Moving an artboard using the Artboard Tool moves non-overlapping paths and shapes in adjacent artboards
Moving an artboard should only move paths and shapes within the artboard and paths and shapes overlapped from other artboards. If possible, overlapped paths and shapes should only move if a majority is in the selected artboard.
1 vote -
With GPU acceleration on, click on rule when an art-board is under this rule, the art-board becomes active.
No problem if GPU is Off.
- Create a document with 2 art-boards,
- Show rules and switch to art-board rules (Display/Rules/),
Click on a rule when an art-board is under this rule, the art-bord under the rule become the active art-board. This is not the expected behavior.
On the other hand, the behavior is correct when GPU acceleration is off.1 vote -
Illustrator CC thumbnail on preview mode not working properly with rectangle artboard
Illustrator CC2019, thumbnail shows artboard just properly on square shape not the rectangle one
Got a white line on the right side of the thumbnail (preview mode)
I'm working on Windows 10 RAM 8.00 GB
64 bit Operating System, x64-based processor
Intel(R) Core(TM) i5-2400 CPU1 vote -
Panels, windows not updating or displaying correctly
Finding this bug a lot recently. Basically I will be working in a file and the tool panels won't display, you can right click and see the the pop ups but nothing appears. likewise if you have two or more documents open and switch between them, the screen stays the same. It says I'm on the new document but it doesn't change. the only way to fix it is to close and restart the program. I also get it with photoshop. both at work and home. I'm essentially running the same software/hardware at either site. 27" iMac 16gb - 32gb…
2 votes -
Black bars - buggy redraw / tearing on window scrolling
Black bars appearing when hold down SHIFT and DRAG to scroll.
1 vote -
macOS Mojave-10.14.6 / Adobe Creative Cloud, Illustrator CC 2019
Though item on art board is activated by selection tool it shows no indication of being hi lighted. There are no corner control buttons and no outlines on the perimeters of object. I see no reference to the situation in the menu.
1 vote -
Wrong starting format measures ADOBE ILLUSTRATOR IN CREATIVE CLOUD
WRONG STARTING SIZES B FORMAT IN ADOBE ILLUSTRATOR
B4 size is 250x353mm
and
B5 size is 176x250mmI was keep getting wrong printed formats because i was just pressing given model without carefully lookout.
2 votes -
Multiple DXF conversions overwrite other artboards
On my iMac with OSX Mojave.
If I import 2 dxf files for conversion and leave their tabs available, the next to be imported overwrites the second tab placing the image on top of what is already there and then proceeds to open the 3rd tab with a blank Artboard.
In the attached screenshot, the overplayed image is with red lines, the original image on that tab is in black lines
1 vote -
1 vote
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Documents only shows gray screen when opening.
When opening a document in Illustrator on my iMac is only showing a gray screen. The tab bar has the file name but will not show the artwork in that tab. I can select all the art and copy from that tab and paste in a different tab and the artwork will show up there. Usually the only fix to get this to work is to quit Illustrator and restart it. This only works for a few documents and then it starts all over again. I just updated to the newest version yesterday 8/21/2019.
4 votes -
Rearrange All Artboards ignores locked layers
When I use the command Rearrange All Artboards from the Artboards panel object on locked layers are not moved with the artboard.
To test make a document with two artboards and two layers. Draw anything on Layer 1 for each artboard them copy it exactly to Layer 2, or just duplicate Layer 1. Hide or lock a layer then use Rearrange All Artboards to rearrange the dartboards. The objects on the locked or hidden layers do not move with the artboard.
The two screenshots show before and after using Rearrange All Artboards with one layer locked.
1 vote -
Different size of postcard preset in the home about Japanese version
Illustrator that is Japanese version has different size of postcard preset in the home.
In the home screen, postcard preset written in "100 X 148mm" but that preset becomes other sizes (197.56 X 101.6 mm）.
I want to fix it.
1 vote -
Move objects always moves downwards in y direction, behaves fine in x
Selecting an object and hitting ENTER brings up the 'Move' dialog and, for a while now, negative values moved things up and positive values moved things down the y axis. Fair enough, we all got used to it. As of today, things behave differently and everything is always moved up, unless I adjust the angle in the two entry fields below. Please see attached GIF.
3 votes -
Duplicated artboards containing Export Assets link to the new artwork not the original
As the title says, Assets in the Export panel move from the original artboard and become linked to the new artwork on the duplicated artboards. Subsequently when you remove any artwork from the new artboard, you inadvertantly remove the asset from the Export panel.
Methodology:
Duplicate an artboard (which contains an asset in the export assets panel) via the Alt-drag method. Ensure the move/copy artwork option is enabled. Delete the new copy of the artwork/asset on the new artboard, and the asset is removed from the export panel.Expected behaviour:
Any link to/connection to export assets should be retained by…4 votes -
Most recent changes not showing when opening up the PDF file in updated CC
I have the most updated Adobe Illustrator. When someone is using an older version of CC and I open up the saved PDF file in my updated version, it doesn't show the changes that were made to the PDF file by the someone that has the older version of CC.
I even had them try adjusting the settings in the PDF such as, "smallest file size", "optimize for web", "Illustrator Default", etc..but no luck.
1 vote -
Illustrator Recovery-Mode has Turned all my Images Black
I was in the process of saving my original Illustrator file and it froze then crashed, I re-opened the software and it recovered the document but all my images have turned black.
And it's not a links problem, most images are embedded and I have a separate links folder containing the remaining linked images, as you can see there are no missing links.
4 votes -
another file size issue
In addition to the JPEG issue, there is the problem that vector files are often almost 10x the size as exactly the same file in CS6.
I reported this over a year ago.
Sloppy coding?
1 vote -
New Document > Bleeds behaving strangely
- In the New Document window, begin by unlinking the bleed settings.
- Set your top bleed to any non-zero value.
- Click the link to re-link the bleed settings. All 4 settings will appear to change automatically, to match the top bleed set in step 2.
- Click OK
Unexpected result: A new document appears with only a top bleed, instead of matching bleeds on all 4 sides.
Tested with the same results on Mac and Windows, both running Illlustrator 23.0.3
EDIT: Sorry, just realised I hadn't specified, this error is in the legacy New Document window, not the new one.
1 vote -
Cambria text & large text cursor
Looks like this was happening in 2017 as well... when using Cambria font, the cursor is 2 or 3 times as large as it should be when editing text. Makes highlighting & editing multiple rows almost impossible. I'd attach a file but others have shown the same thing already and it's simply a text box with Cambria text and a huge cursor. Text size is 11, height set at 13. In the same document but a text box using BonvenoCF, the cursor is the right height.
Macbook Pro Mojave 10.14.5
Adobe Illustrator CC 23.0.416 votesThe team is now intending to fix this
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Cannot double click to open an AI document, or open a smart object from Photoshop
If Illustrator is closed, I can double-click on a file name, or a smart object in photoshop, and the file will open in Illustrator. If Illustrator is open this is not possible. My workaround has been to open the file from within Illustrator (tedious, but doable). However, there is no workaround to open a photoshop smart object. So I literally have to close Illustrator each and every time I want to open and edit a smart object. At first I thought this had to do with having objects on the clipboard, but even after clearing the clipboard this is still…
2 votes
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