Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
238 results found
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Illustrator file showing "text import file" tab
when i launch my illustrator file, it showing text import file, and i click ok. nothing is shown, just blank artboard.. please help me.. it's my important file :(
even though the file size is 1MB, but when opened it doesn't show anything2 votes -
バックグラウンドプロセスが消えない
1.バージョン
windows10 pro ,V25.22.問題が発生したときに実行していた手順
2-1.一度ダブルクリックでファイルを開きます。
2-2.保存せず、Illustratorを終了します。
2-3.再びダブルクリックでファイルを開きます。3.想定していた結果
Illustratorが起動して、ファイルが開ける。4.実際の結果
「Illustratorの前回のセッションは、まだプロセスを終了していません。ほとんどの場合、プロセスはバックグラウンドで実行されています。しばらく待ってからもう一度お試しください。」というダイアログが出て開けない。ファイルを開かず起動のみ試みても同様。今までこういう症状はなかったので、バグとして報告します。
1 vote -
Not showing anything after opening
After updating to Mac Sur this is what happens everytime I open my Adobe apps including creative cloud.
1 vote -
Illustrator öffnet nicht richtig
Betriebssystem: MacOS Version 11.0.1
Ai: Version: 25.2Nach dem Öffnen von Illustrator (auch InDesign) erscheint nur das schwarze Feld und nicht die sonstige Bedienoberfläche. Auch das Öffnen mancher Dateien ist nicht möglich. Außerdem kann ich weder in Illustrator noch in InDesign eine neue Datei erstellen.
1 vote -
Illustrator 25.2 not compatible with NVIDIA NVS 314
I get an error launching Illustrator that says my graphics card is unsupported. The drivers are up to date. Worked fine 2 days ago.
1 vote -
Illustrator won't open and won't make new files
My illustrator updated and i installed a mac cleaning app to help purge some After Effect caches and now illustrator wont open
2 votes -
The main menu in Adobe Illustrator 2021 has broken.
The main menu in Adobe Illustrator 2021 has been broken help us fix the home menu at launch start-up system and get to work on killing all computer bugs in this desktop system Windows 10 Good luck!
1 vote -
After the newest update, when opening the software; the screen is coming up black every time.
After the newest update, when opening the software; the screen is coming up black every time.
1 vote -
Font agent 9.6.1
OS 10.13.6 High Sierra [don't want to upgrade OS yet]
Illustrator 24.3
Every time I open a file I get an error messgae saying that my 2015 plug ins need upgrading. Click to upgrade. I don't have 2015 plug ins. Suggestion from font agent is to upgrade Illustrator, can't do that as I don't want to upgrade OS.
Solution dismiss error message every time, really tedious.
What else can I do?1 vote -
Verification
I just paid for, and downloaded a new illustrator app three days ago and it's already not working, when I opened the app this morning it asked to verify me, so I added my email, password , it asked for phone number, verified that , no problem. Yet, once it was all done , a blank window with a loading symbol kept popping up every 4 seconds or so for hours, when I try to close the windows my entire app shuts down, I tried everything there is.. but I can't even uninstall the app. I'm really helpless here and…
1 vote -
create new.... unable to open
create new unable to access
1 vote -
AI v25 causes error message at launch of Illustrator
AI update is causes an error on launch. message box can be dismissed and program continues, but it should not happen. Rebooted machine, but it continues to happen, can I go back to AI 2020?
2 votes -
3 votes
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Illustrator 2020 keep shutting down
Illustrator 2020 keep shutting down by itself in less than 1 minute after launching it.
1 vote -
Opening template ruins entire program
I launch the Illustrator and click on open new template and the entire program freaks out and any of my previous works are cannot be made out
1 vote -
Illustrator freezes as soon as it opens
Each time I try to open the program it freezes as soon as it launches. The screen will load, but remains unresponsive.
I'm on a windows computer that runs far more demanding programs than this without issue.1 vote -
Popup Message: Error loading plugins
There is a bug. Once I launch Illustrator I get the popup message about Error loading plugins. SelectiveUnlock.aip. Otherwise the program functions after I click on OK to close the popup.
4 votes -
When opening, keeps opening tabs and keeps looping
This keeps happening, even after re-installing. I cannot use illustrator at all.
1 vote -
new project presets not appearing
I am starting a course to learn Adobe Illustrator. However, when I click on "create new" the dialogue box that opens only populates with Adobe Stock templates. No matter if I click print, web, or mobile there are no presets or options for me to change the project settings. Kind of hard to begin the course if I can't create a project with the specific setting for my assignments.
5 votes -
コピー＆ペーストできない
「別名で保存」を新規フォルダの中にするとき、ファイル名をコピーし、「新規フォルダ」を選択。
その「新規フォルダ」の名称として先にコピーしたファイル名をペーストすることができない。（もちろん拡張子は抜いてです）1 vote
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