Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
148 results found
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Ai. files have no transparency
I work with the latest illustrator (29.5. 1) and InDesign (20.3. 1). Since the last updates an .ai imported in InDesign is no longer transparent. If I save it as .eps in Ai, then yes. Please solve otherwise I would have to convert all my previously made .ai files.
1 votePlease provide settings used for saving the document and the document itself
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Incorrect Future Dates Displayed in Links panel on Illustrator 29.5.1 with OS Sequoia 15.4.1
The Dates are NOT correct in the Links pallets. Not only does it say the same for the creation & modification dates. It is from the future 2040?
Please fix this.I am using OS Sequoia 15.4.1_ Illustrator 29.5.1
My time is set up to EST on my iMac 24inch M1 2021.I create the files... It doesn't matter what file or what link is placed. If I select any link in any file I have created over the last 4 years... They all say the exact same date — Feb 06, 2040. Files that I created in back in…
1 vote -
When revealing a link in Finder/Explorer Illustrator opens the folder but doesn’t select the file, unlike InDesign does
Unlike InDesign, this function does go to the folder, but it doesn't select the file.
I assume this is a bug and not how Adobe intends it to work??
I don't buy the idea that "I really doubt Illustrator can SELECT the file in the Finder / Explorer... I bet it’s something outside of its capabilities and both OS don’t really offer an integration like this".
Why is it that InDesign can do this if there's some inherent thing blocking this functionality?
2 votes -
Corrupt clipboard image view
Images pasted from the clipboard that are embedded in tif format become corrupted. When working with an embedded image from the clipboard, after a while, when moving an element or zooming in or out, the image becomes corrupted, rendering it unusable and unrecoverable. The images usually end up as shown in the screenshot. This has happened to me several times.
I'm working on a 2023 Macbook Pro M2 Max with 32GB RAM and macOS Sequoia 15.4.1 using Adobe Illustrator 29.5
1 vote -
Importazione file illustrator nuova versione
Il file generato o salvato con l'aggiornamento finale di Illustrator su ID appare col fondo. Inserisco il vecchio file e il nuovo file ultima versione nello screenshot è visibile la differenza. è un problema di Illustrator evidentemente.
Mac Ultima versione, Adobe aggiornata tutta suite1 vote -
File with links to the same filename, when folder is moved, tries to open itself
Suppose a file X have links to file Y with the same name but in other folder. If you move the original file so Illustrator can't find Y, it then tries to open the filename in its own folder and find the file itself (X). Multiple links cause the message "the file is already opened"
2 votes -
Images disappear or become corrupted after drag and drop on Mac
Illustrator 29.4
Drag and drop from a Browser to an Artboard
Use Cmd Shift 4 and drag a screendump to an artboard
Drag and Drop from Photoshop a layer with transparency to an Illustrator artboard.Saving and opening the Illustrator file makes it disappear or gives some distorted lines.
https://community.adobe.com/t5/illustrator-discussions/screenshot-disappears-in-illustrator-29-3-and-up/m-p/15237401#M439060
https://community.adobe.com/t5/illustrator-discussions/illustrator-29-4-images-disappearing-after-save/m-p/15246575#M439583
https://community.adobe.com/t5/illustrator-discussions/image-disappears-after-dragging-and-dropping-from-photoshop-to-illustrator/m-p/15247056#M43960931 votes -
Images within opacity masks shift
When using multiple opacity masks in a file in an earlier version, including 29.31. Opening it in illustrator 29.4 almost all the images used for the masks are repositioned to the center of the page.
11 votesThe fix is available in both Beta 27.9 9 and Prerelease 29.6 191 builds. Please try to test it and comment back if it now behaves as expected
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このフォルダー内の見つからないリンクを検索機能が消えた
このフォルダー内の見つからないリンクを検索機能
バージョン28.5であることを確認したが、バージョン29.3.1ではその機能が消えてしまい、チェックボックスが出てこない3 votesThe team had to retract this feature to re-evaluate the integration with other link-related features. There is no estimated time on this making its way back yet.
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Error Illustrator no encuentra los archivos enlazados
Illustrator está fallando al reconocer los archivos enlazados, no los linkea en autámatico al abrir el archivo por más que esté empaquetado. En oficina ya son 3 computadoras Macbook Pro M3 que estamos teniendo ese problema desde la última actualización.
1 vote -
CPU Preview Forced when Apple Wide Color images placed
Bug:
- Place a linked image into an illustrator file that has a color profile of "Apple Wide Color Sharing Profile"
- Note that the preview mode switches to "CPU" and you are unable to switch back.
- Restarting Illustrator has no positive effect.Workaround:
- Change the color profile of the placed image to something else like "sRGB IEC61966-2.1" and restart Illustrator.Expected Behaviour:
- Placing an image of any color profile does not change the view mode - - OR - - Illustrator should warn the user that the incoming image contains a color profile that Illustrator will…1 vote -
"Verifying access to ://...."
I have some problem with a file that has linked images pointing to a drive that I don't have access, nor will.
Illustrator will open that file, prompt that there is linked files with broken links buy will show the thumbnail data from linked files, and then will show every 2 minutes a annoying popup trying to connect to this remote address.
There is NO WAY to prevent this from preferences, or from the link panel.
The popup is really annoying, you need to way a couple of minutes, Illustrator will block everything until you can stop the search.
Sadly…
4 votesThe issue is reported to not happen anymore with version 29.3. Please comment back if it still does for you.
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Message Unable to read your file appears
If any image is imported into the software, it does not appear, but this message appears.
1 vote -
Error [!IMP] al importar archivos o imagenes
Aparece el Error [!IMP] al importar archivos o imágenes
1 vote -
Outlined text corrupting in "placed" logo files
AI logos with outlined text are being clipped/thinned/skewed when placed in both Illustrator and InDesign in 2025 apps.
Can we expect a fix in an upcoming update soon?1 vote -
「連結」視窗中，選取「多個連結」並按「重新連結」鈕之後，圖片未更新
此次是要更新.ai檔內所有相同圖片的解析度，
因此於「連結」視窗，「多選圖片」並按「重新連結」。然而，先於photoshop調完解析度後，
以下兩種方式都 無法反映 更新後的解析度：1) photoshop內變更完檔案，ai自動跳出「是否更新連結？」視窗，點確認後、跑圖，圖片還是維持舊連結檔狀態
2)「連結」視窗中，選取「多個連結」並按「重新連結」鈕之後，跑圖，圖片還是維持舊連結檔狀態
最後用一個方法可以 正確更新 連結圖檔：
3) 於「連結」視窗點擊「單獨圖片」，重新連結、跑圖後是正確更新的連結檔解析度；但這等於需要一張一張點擊
1 vote -
Placing PDF comes up with an Unknown error
There is a bug with Illustrator when placing certain PDF's I get "An unknown error is detected...." I have been getting this error since Adobe Illustrator 2023.
Files will work if it's opened in Rosetta but not with the regular version. Now with 2025 the option to open in rosetta is gone.Using Mac OS
Apple chip M1
16gb Ram
Sonoma 14.5Do not have any issues with this on the Intel macs.
3 votes -
Scale percentages are not consistent for images.
When placing a file without changing the scale, the links panel should display 100%.
It does that for Linked Tiff (and PSD) files, but displays a scale percentage (that depends on the resolution) for JPEG and PNG files.
When images are Embedded, a scale percentage is shown, where a resolution of 72 ppi is shown as 100% and smaller percentages for higher resolutions.
When images are just placed 100% should be shown, they are not scaled and their size reflects their resolution.
Currently (Illustrator 28.7.1) it will show 100% for a Linked Tiff file with a resolution of 144 ppi,…33 votes -
Large placed TIFFs fail to preview
Here's my original post from May '23. The issue still exists.
In the many months since, this has cropped up many times and I've had to find workarounds each time. Today is no exception - today's is a flat (not transparent) file 48640 × 26442px, CMYK. Preview fails without Rosetta; Rosetta succeeds in making a preview (but doesn't always, per discussion in the linked thread).
1) Current hardware: 16-inch 2023 MBP. Apple M2 Max, 32GB Ram. Sonoma 14.6.1.
2) Illustrator version 28.1
3) placed a large TIFF
4) expect a preview, don't get one
5) happy to upload files if there's…1 vote -
Illustrator freezes when selecting links & switching documents with placed images
When working on a file that has a few placed images, Illustrator freezes for about 45 seconds when selecting different links in the links panel. This also happens when switching between open documents with placed images. To recreate the problem, I reset the preferences on the latest version of Illustrator, opened 2 files with lots of placed images, then selected different images and switched between the two open documents. Sure enough after a couple of minutes Illustrator started freezing giving me the beachball for about 45 seconds. This bug has only started happening in version 28. I reverted to version…
1 vote
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