Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
113 results found
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Outlined text corrupting in "placed" logo files
AI logos with outlined text are being clipped/thinned/skewed when placed in both Illustrator and InDesign in 2025 apps.
Can we expect a fix in an upcoming update soon?1 vote -
「連結」視窗中，選取「多個連結」並按「重新連結」鈕之後，圖片未更新
此次是要更新.ai檔內所有相同圖片的解析度，
因此於「連結」視窗，「多選圖片」並按「重新連結」。然而，先於photoshop調完解析度後，
以下兩種方式都 無法反映 更新後的解析度：1) photoshop內變更完檔案，ai自動跳出「是否更新連結？」視窗，點確認後、跑圖，圖片還是維持舊連結檔狀態
2)「連結」視窗中，選取「多個連結」並按「重新連結」鈕之後，跑圖，圖片還是維持舊連結檔狀態
最後用一個方法可以 正確更新 連結圖檔：
3) 於「連結」視窗點擊「單獨圖片」，重新連結、跑圖後是正確更新的連結檔解析度；但這等於需要一張一張點擊
1 vote -
Placing PDF comes up with an Unknown error
There is a bug with Illustrator when placing certain PDF's I get "An unknown error is detected...." I have been getting this error since Adobe Illustrator 2023.
Files will work if it's opened in Rosetta but not with the regular version. Now with 2025 the option to open in rosetta is gone.Using Mac OS
Apple chip M1
16gb Ram
Sonoma 14.5Do not have any issues with this on the Intel macs.
2 votes -
Scale percentages are not consistent for images.
When placing a file without changing the scale, the links panel should display 100%.
It does that for Linked Tiff (and PSD) files, but displays a scale percentage (that depends on the resolution) for JPEG and PNG files.
When images are Embedded, a scale percentage is shown, where a resolution of 72 ppi is shown as 100% and smaller percentages for higher resolutions.
When images are just placed 100% should be shown, they are not scaled and their size reflects their resolution.
Currently (Illustrator 28.7.1) it will show 100% for a Linked Tiff file with a resolution of 144 ppi,…3 votes -
Large placed TIFFs fail to preview
Here's my original post from May '23. The issue still exists.
In the many months since, this has cropped up many times and I've had to find workarounds each time. Today is no exception - today's is a flat (not transparent) file 48640 × 26442px, CMYK. Preview fails without Rosetta; Rosetta succeeds in making a preview (but doesn't always, per discussion in the linked thread).
1) Current hardware: 16-inch 2023 MBP. Apple M2 Max, 32GB Ram. Sonoma 14.6.1.
2) Illustrator version 28.1
3) placed a large TIFF
4) expect a preview, don't get one
5) happy to upload files if there's…1 vote -
Illustrator freezes when selecting links & switching documents with placed images
When working on a file that has a few placed images, Illustrator freezes for about 45 seconds when selecting different links in the links panel. This also happens when switching between open documents with placed images. To recreate the problem, I reset the preferences on the latest version of Illustrator, opened 2 files with lots of placed images, then selected different images and switched between the two open documents. Sure enough after a couple of minutes Illustrator started freezing giving me the beachball for about 45 seconds. This bug has only started happening in version 28. I reverted to version…
1 vote -
1-bit PNG images can’t be placed, an !IMP error is given
When trying to place a 1-bit image on canvas, Ai either does nothing if it is drag-n-dropped, or throws an !IMP error message, like the attached image shows.
The other image is the one to test the problem with.
6 votes -
Confusing repeated profile mismatch warning
When drag and drop is used to place an image into an Illustrator document that has a color profile that is different than the image, Illustrator will link the image and will not warn for the profile difference, even if the profile mismatch warning is checked in the Color Settings.
Using the Place command it will give you a warning about the Profile mismatch.
When the document is saved and opened, Illustrator will start to warn for an Embedded Profile Mismatch and say that the document has an embedded profile that does not match the current RGB Working Space.
This…2 votes -
"Apply to All" checkbox or "Replace All" button are missing AGAIN
Apply to All option for missing/replacing links is missing again in version 28.5. Now instead of being able to click that and replace all links I know have to do the relink step up to 30 times every print file.
61 votesI have no words, but this solution is missing again form both the latest Beta and the GA. There is no new information on it. As soon as anything gets known — the status will be updated again. I am so sorry.
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Image resolution differs depending on image orientation
When placing an image in Illustrator, the image format is HEIC, and in portrait mode or landscape: The landscape picture shows the amount of ppi as 1 logical number. The portrait mode picture shows 2 numbers for ppi, and they are totally different.
1 vote -
BMP bitmaps are seen as RGB, lose transparency and cannot be coloured in 28.5
Place a .BMP 1 bit file in AI 28.5. It is seen as RGB and cannot be coloured.
PSD and TIF bitmaps work fine.
See the recent answers in these posts: https://community.adobe.com/t5/illustrator-discussions/assign-spot-color-to-bitmap-no-longer-works/td-p/13138271
https://community.adobe.com/t5/illustrator-discussions/bitmap-issues-with-illustrator-28-5/m-p/14619511#M40760311 votesThe bug seems to be fixed in Beta 28.7.0.65
Please try to update and verify if it now works as intended for you.
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Unable to place image files of any kind into Art Illustrator
Illustrator v 28.4.1
When trying to place or drag an image file into AI I get the error message "unknown format and cannot be opened" or "in a format which can not be placed". These are all existing files that I have used many times. I tried EPS, JPG, and PNG. It will not allow any new images. In addition, the image files in my existing files are now broken. Attached are the errors I am getting for the new files1 vote -
Embedding images in SVG is not working
I'm trying to embed some images in my SVG. When I do the process by clicking on the menu option "Embed images", it looks like it's working, but after saving and closing the file, when I reopen it, the image is linked not embedded.
I tried with AI 2021 and 2024, but it also happened with other files.
1 vote -
Fix the error "The operation cannot complete because of an unknown error. (PARM)" when importing JPG files
You need to Fix the error "The operation cannot complete because of an unknown error. (PARM)" when importing JPG files
JPEG files work fine but not JPGs
1 vote -
Drag and Drop from Photoshop Not Working
Illustrator Version 28.3, Photoshop Version 25.5.1
Attempting to drag and drop a layer from photoshop into illustrator and the object is not appearing in illustrator. I can usually do this with no issues. I've tried rasterizing and making the image a smart object but nothing seems to fix the bug. This has just been an issue within the past 2 days.
2 votesThe issue is believed to be fixed with Photoshop release 25.7.
Please test it and comment back if it now works.
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Nested Linked AI Files don’t display proper fonts
Nested or linked AI files inside other AI layouts are not letting the fonts come through. It renders to default font.
1 voteAs per the comment, the issue was with a font manager program (this time Typeface for Mac specifically), and fonts not being fully activated.
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Replacing or updating an image often results in crashes
Mac mini
Apple M2 Pro
32 GBReplacing or updating an image often results in crashes.
Before crashing, it loses the preview and can't be restored until closing and reopening the file. But even so, the crash is coming.1 vote -
Can't Link PDF
Cannot link PDF into an AI file. When opening the file an Unknown error is detected. Help us investigate further....
However opening Illustrator in a Intel based version on the M1 mac it will open without issue. However as this feature apparently is going to be removed it will cause major issues for me.
This needs to be fixed.1 vote -
Unembedded image looks blank or sometimes appears as a black box
Unembedded image looks blank or sometimes appears as a black box. The same is in the exported file too.
1 vote -
Using blending modes with embedded images now gives darker colors
In version 28 transparency in embedded images doesn't work the same way it worked in version 27, thus making impossible to use older files with the new version.
Transparency (as in soft light, overlay...) gives a different result, usually darker, flatter.
Looks like the issue is with embedded images, not linked, but since I need to use images in patterns I need to embed them.1 vote
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