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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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83 results found

  1. Scaling proportionally not working with Use Preview Bounds enabled

    Hello :)

    Very weird issue happening at the moment. I was working on a file and realised some things which were supposed to be proportionate were not. I double checked and actually Illustrator was not scaling things proportionally!
    Video to show what happens.

    So far I've uninstalled Illustrator and re-installed it. Seems like keeping Preview Bounds off is the only thing that works. If you got any ideas please let me know :)

    Thank you <3

    6 votes

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  2. 縦横比

    Mac OS:14.5
    Ai ver:28.6

    線があるオブジェクトを
    縦横比を固定にしてプロパティパネルやツールバーに数値を入れて変形すると、
    縦横比が崩れる(塗りだけの時は崩れない)
    正方形と正円で確認

    追記)SHIFTを押しながらバウンディングボックスで変形させても縦横比が崩れます

    1 vote

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  3. properties

    Using Latest version of Adobe products. in illustrator Properties Panel not showing & Not able to save the file with CTRL+S or file > save or save as , tried restarting few times. help me solving this

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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  4. Entering a new value for width or height in Properties Panel sometimes add the value to the old one instead of replacing it

    If I enter a new value for either W or H in Properties then it will take that new value and add it to the initial one.

    I did not provide any input for a additive value. It does not happen every time but here and there an instance like that will occur.

    Say the shape is 1024px by 1024px and I wanted to make it 2048px by 1024px.
    Ai will then sometimes make it 3072px by 3072px.
    Other times it will just scale the shape up to fill the entire workable space in Ai.

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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  5. 1 vote

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  6. Libraries panel and Properties panel disappear

    When I click on either the property or library panels they disappear. I have to go up to the view menu option to retrieve them again.

    2 votes

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  7. Can't manually enter values within the Properties toolbar

    When I go to edit a value in the properties bar (for example, angle or stroke size), nothing appears when I type. This problem doesn't exist after reloading Ai but starts occurring shortly after working with the program. The values are still editable using cursors, but make design work very difficult since I can't simply type the angle, width, stroke size, etc.. that I want.

    1 vote

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  8. APPLICATION TAB CLOSING

    Every time I go from the layers/character or any other tab to the properties tab/bar it closes the entire application tab group on the side, then I have to go open it in windows.

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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  9. Triple Click HxW or X/Y boxes causes Crash

    When wanting to adjust the size of an object, triple clicking within the height/width or X/Y boxes causes the application to crash.

    1 vote

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  10. Guides Hidden/Show Problem

    Illustrator Beta Ver: 27.8.After hiding the Guides lines, they are not visible when I press the become show button again.

    1 vote

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  11. Previewing a Type object's Font Size or Tracking in the Properties panel causes the action to count towards undos

    In a new document, create a new type object. When expanding the dropdown for the type's Size or Tracking in the Properties panel and hovering over the options, clicking out and not confirming any of the values, then attempting to undo will step through all the values hovered over, even though they were never applied. These seem to be the only fields that behave this way, so it seems like a mistake.

    Interacting with the Character panel's controls will fix this issue until Illustrator is closed and re-opened.

    2 votes

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  12. Cmd/Ctrl + Enter does not work in Properties to constrain a value temporarily

    I want to say first of all. Maybe most people don't know this. For example, the Transform Palette has a great feature while holding down the Ctrl key. At least for me.

    With Ctrl+Enter in the Transform Palette, I can scale proportionally enlarge/reduce regardless of whether the Constrain Width and Height Proportions button is selected or not.
    This feature (Ctrl+Enter) Properties Panel Does Not Work. When will you make this palette that you are so proud of more useful? For example, I want to add the Layer Palette custom. etc.

    The same feature that worked in the old versions of…

    10 votes

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  13. Keyboard input in Properties Panel, Character section failure

    Keyboard input in the Properties Panel will frequently stop working for me, and the only way to fix it is to restart the application. It's not a huge issue but it is quite irritating as I need to restart illustrator up to six times per hour to fix this.
    In detail: keyboard input for character related dimensions will stop working. I am still able to delete input, but cannot add input using the keyboard (the delete key is the only key being registered by Illustrator in the Properties Panel). For example, if my text is set to 35pt font, I…

    2 votes

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  14. Properties panel shows "no selection" when object is selected

    I'm using Illustrator version 27.1.1 on windows 10 64 bit.
    When selecting and object, the Properties panel shows "no selection" and some crucial features (like the reflecting buttons) are missing.

    I'm attaching a screenshot, where you can see that there is an object selected, but it doesn't appear as such in the Properties panel.

    1 vote

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  15. The Properties panel is slow to respond

    If nothing is selected and artboard info is showing, when I make a selection it takes forever for it to change from the artboard info to showing the selection info/options for transform, appearance, align, etc.
    Sometimes I have to click on a different panel tab (to make the property panel go behind) and click back on properties for all of that to appear again.
    It's such a waste of time doing all the extra clicking or waiting ... or both.

    Also, when I have an object or group sitting ON the artboard (the only artboard in the document), why does…

    2 votes

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  16. 3 votes

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  17. Properties panel interface spacing bug

    The Properties panel is displayed with extra spaces between all the fields,
    it's to the point where you have to scroll down to view the quick actions.

    I tried resetting preferences and reinstalling yet it's still showing in the same way.

    I'm trying zooming in and out on the panel with Ctrl + mouse wheel but it doesn't seem to work.

    Here are some screenshots of the Properties panel

    Any proposition to find a solution to this annoying interface bug is welcome.

    Thank you

    2 votes

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  18. Drag to select Text in fields broken with update

    In the properties panel we are no longer able to drag to select the text in text fields. Very frustrating. This doesn't seem to be an issue in other text fields throughout the UI, mainly the properties panel.

    27 votes

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    I am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  19. Zero height or width prevents using shape panel to adjust

    If you set a rectangle's height or width to zero in the Shape panel, you cannot change it back again to a non-zero value. The object remains a rectangle, so you can use the UI and a mouse to grab and expand the shape, after which the Shape panel works as expected. (I did not test what happens if you set both dimensions to zero, but this is an edge case in any event, since I discovered it only accidentally because some values in my data set are zero.)

    2 votes

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  20. Properties panel and layers not showing in v25.3

    Since updating I can't see my properties and layers panel without reducing the panel to the smaller size.

    4 votes

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