missing fonts logged in error
When I open a document with missing fonts, the 'resolve missing fonts' screen keeps telling me I'm currently logged out of Creative Cloud, and to go to "help/log in". This despite the fact I'm logged in, and going to "help" shows my account name and logged in status..
Apologies for the inconvenience caused to you due to this issue and getting back to you this late.
We are unable to reproduce this issue in house.
Can you help the Illustrator team to isolate this issue further so that we can nail this down?
If yes, then please let me know the following:
1) Is this Issue still happening on your machine in the Latest version 23.0.3 ?
2) If yes , Kindly follow the steps mentioned on the Kb Article "https://helpx.adobe.com/in/fonts/kb/troubleshoot-font-activation.html
Yes, this cloud font library is a good idea but also a really really annoying thing...
I have almost everyday issues with the syncing from the font I am using in projects.
It is shown as missing, I have to go back to the font library, desactivate it, activate it, and pray it will work. Sometimes it works (after a few tries), sometimes it doesnt. Then restarting Illustrator may be a second option but can also be a fail. Log out, log in again, restart computer...
Lot a time wasted.
There must be a way to download/use the fonts locally if it doesn't get better soon.
It ain't possible to work with this kinds of bug.
Thanks for your attention,
Kindly recheck the Kb article link we have updated the link page.
Jamal Ahmad commented
Me too. I takes a long-long time to activate adobe font. I'm Windows 10 user
Anish, when are you going to fix this. I'm having the same issue and your Kb Article link no longer works. How long are you going to ignore this?
Having this same problem, When I try to activate a new font in illustrator it just says "activating..." and never progresses past this.
Frank Cugini commented
I am having the same issue...
I have logged out, rebooted, and logged back in several times. Even tried to completely reboot my computer to see if that helped.
same problem, quite silly that this was posted nearly a year ago, and no solution or workaround.
Tried logging in and out, and Adobe Fonts keeps saying its activated successfully but they don't show up in Illustrator or InDesign. Please fix.
I was activating fonts from Adobe fonts, but somehow it doesn't appear on my illustrator no matter how many time i retry... it doesn't sync for some reason even though it says it is activated on the adobe font. Font: Freight Neo
ALSO A PROBLEM FOR ME. IS THERE ANY RESOLUTION?
same here!! so frustrating!
Carson Stone commented
Same issue here, very annoying.
Exact same problem as described. Makes templates provided useless.