Blank window opens when starting the application. Closing the window, the application closes too
Hello !
I just have the problem when launching the apps, there is a blank window appearing . If I close the window, the application is just closed too, error's image attached.
It just happens on this PC, it works normally for others.
I've already tried to reinstall the Creative Cloud and all the apps but nothing works.
Have anyone faced this issue, please help! Thanks a lot!
Doanh Huynh
shared this idea
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Keith Bernauer
commented
This is happening to me also on my iMac. Same on PhotoShop and Illustrator. Can't edit anything and the popup keeps appearing and disappearing. Anyone have a fix? Crazy.
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Anonymous
commented
So this is really annoying: I open illustrator cc 2019, and a white popup window appears. It disappears in about half a second before reappearing in a second. this process continues, freezing my screen every time it appears. Really, really annoying. The moment I close it, I close illustrator altogether.