Artboards with the same number / missing number
In the artboards menu, two have the same number, and so one cannot access or export one of those two artboards (see the attached photo, with two artboards labeled "9")
The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.
If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.
1. Open Task Manager
2. In Details tab, locate 'Illustrator.exe'
3. Right click it and choose 'Create dump file'
4. Wait until the dumping process is complete and click 'Open file location' button
5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility
6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'
This will help provide necessary clues to locate the source of the problem. If you are a Mac user — please ignore this message.
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Elisa Romano commented
Hi, I'm having a recurring bug on illustrator when I have a large amount of artboards. What happens is that illustrator will skip an dartboard number and duplicate another, for example (73, 75, 75, see attachment) That way when I export I end up missing an artbord file because illustrator only exported one of the 75s artboards. See in this case I have two artboard 67s, two 76s and no 74. This happens quite often as soon as I pass the 20ish mark of artboards in a file
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Freakering commented
same
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J Perry commented
Here is what I see
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J Perry commented
I am working with a large number of artboards in a single file. 61 to be exact. The software has named artboard 52 twice. Two different artboards. 51 is missing.
I have tried to upload an image in jpg and gif and your system is rejecting it.
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Anonymous commented
I downloaded the latest update for illustrator and there is still an artboard error in numbering. I was hoping it wouldn't have been a problem till I exported each artboard as a PNG and I was missing art. Trying to create 60 artboards. If I copy and paste artboards I still have the same issue starting at artboard 23 then 25 then...
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zrd commented
same here.
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Lydia commented
Same issue and doesn't export the first of the duplicate artboards!
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Duplicate of more popular report:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/32026201-artboard-numbering-error
Please vote there! -
Anonymous commented
When adding additional artboards to a document, artboard #43 becomes #44 (you'll end up with two #44), and Illustrator skips #46 (go from #45 to #47).
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Anonymous commented
When adding additional artboards to a document, artboard #43 becomes #44 (you'll end up with two #44), and Illustrator skips #46 (go from #45 to #47).
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William Fanning commented
Same issue. Not just visual. Prevents actual exporting.
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Sam Spade commented
Occasionally have the same issue, rebooting Illustrator will restore the artboards to the correct sequence.
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Damian commented
Artboards' numbers incorrect 1, 2, 3, 5, 5, 6...
4 It's unlucky number? :) Fix it, please. On export 4th workspace is overridden.System Windows 10 Pro 2004 19041.746
Intel i7-6700HQ, Nvidia 940MX
Language: Polish -
Anonymous commented
I am still having this issue, too, except it skips one of the duplicated artboards when exporting!
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CR commented
Strange but I still have this issue even in 25.1
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Wayne, it’s a known bug :( I feel your pain!
Please add your vote to these duplicates instead of creating one more, please:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/filters/new?query=artboards%20number -
Wayne commented
Doubling up of artboard page numbers
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Tori commented
I've had this happen too. I had an artboards 1...21,22,23,25, but when I tried exporting artboard 25 it say it didn't exist, so I exported '24' which was indeed 25.
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Known bug :(
Please vote for all other report on the same topic:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/filters/new?query=artboards%20number