Uninstalled 2019 version v23 and went back to V22. Problem is Bridge 2019 won't recognize previous version. Have to open files through v22. I hope they fix this nonsense soon. Otherwise, v23 is useless for me. Must have gotten that preview warning like 6 times today.

I was getting this when I first installed, but from Friday until yesterday it only crashed once.

Today, no so much. Crashing fairly consistently. I wish I knew what the difference is, it's the same set of files!

Yours
Vern

They aren't going to compensate you. Just roll back to v22. They are on it. I've been talking to the team. But it's apparently a terrible bug they completely overlooked. I don't know why or how, but it is what it is. Just roll your version back to v22 and you're good to go until they fix v23.

It's interesting how we aren't hearing a lot from Adobe on this subject. They had to know this bug existed but sent it out nonetheless. Those of us that remember Quark Xpress know how a company can be dethroned if they don't care about their users.
A question for Adobe: What are you doing about this and what are you going to do to compensate the people who have lost money using this faulty product?

same issue here on new iMac with 16 GB 2400 MHz DDR4/4.2 GHz Intel Core i7. Has happened repeatedly.

This is a big, bad problem guys.

Updates usually have a few minor bugs but this is bad. Crashes multiple times throughout the day including with "Can't finish preview." I've lost a lot of time at work redoing the same things over and over.

Yeah, this is horrible.

Sucks when you use Illustrator for a living. Seriously, simple files not being able to preview on my uber fast gaming PC?? Going back to 2018. Please Adobe, stop updating with trash.

Same problem on Windows 7. Switching back to 2018

I switched back to the 2018 version because I was experiencing this problem as well on a MacOS High Sierra 10.12.6.

I rolled back to the 2018 version also. Following this and other threads for updates.

Same problem ever since 2019 version came out.
MacOS 10.14 Mojave
Late 2014 iMac 27"
4Ghz Quad-Core i7
32GB RAM
AMD Radeon R9 M290X 2GB
2TB Scratch Disk

I'm having the same issue. Just updated to the latest version last week and I've had this happen several times. Not on a super complex image with a million tiny vector nodes, jut basic stuff that shouldn't be taxing the system. I'm usually able to save the file, but it immediatley crashes after that and is difficult to restart.

Mac High Sierra Version 10.13.3
memory: 16 GB

bump.

this has happened to me as well with the latest version of illustrator on creative cloud (cc v 23.0). i reinstalled cc v 22.1 and everything is back to normal and not having this issue

Got the same problem on MacOS High Sierra 10.13.6 after downloading newest Illustrator CC.

Got the same problem on one of our Macs (2013 MacBook Pro 13-inch, 2.8GHz i7,, 16GB 1600MHz DDR3, Iris 1536MB running 10.13.6). Got 3 other Macs running Illustrator and haven't had the same issue on those yet.

same here. iMac Mojave.
have to use it for work! please fix it asap.

Anyone experience this? Solve this? It is happening to me as well.

Yes, this is happening ALL the time for me too! Is there a fix?