Click-drag fails... snaps back
Click-drag, click-opt (copy) drag, click-shift (constrained) drag fails... snaps back.
Click on object to drag it either with or without option and/or shift and sometimes it will fail and snap back to its original position.
Mac mini M1
MacOS 12.2.1 Monterey
Apple Magic Mouse (no Wacom or other third party drivers)
Same behavior on two identical machines.
Works fine with v26.0.3.
This issue is fixed in AI 26.5 update. Please update to AI 26.5 from Creative Cloud.
JoAnn Carroll commented
It is completely slowing down my workflow, and absolutely maddening.
@Wendy, I wish I knew it myself! All I know is that the team is aware of it now. We all just have to wait and vote, here and there. I'll try to figure it out though.
Egor, how much longer are we supposed to wait to get this fixed? This is ridiculous. I’m pretty sure a lot of us work against the time and this is just slowing us down big time. Any updates on when this going to be working as it is supposed to?
Karina Ponce Pié commented
Having the same issue. It's so frustrating. It is slowing all my workflow.
Having the same issue here. No green cursor, but extremely frustrating drag behavior. I even reverted to 26.3.1 but the issue is still there.
mike vialpando commented
It's just killing me, why do the update if it only brings the issue back from the prior fix... Irritating and counterproductive... Hope the team is on it...
David Bonn commented
Hi, since the upgrade objects are jumping back to their original location once moved! this is happening at random
Gary Lawson commented
The same problem here. Seriously irritating.
Sarah Cummings commented
Hoping this is fixed soon, using it daily its driving me mad!
Andrew Threlfall commented
v26.4.1 on Mac OSX Montery 12.5. Click and drag fails with MacOS green plus (+) symbol appearing beside cursor. No extra plugins or UI installed. iMac 24", magic Mouse.
Jake Beddow commented
Having exactly the same issue here. Hopefully a fix is on the way as it's super jarring
Nikki Hindman commented
I am having this issue and it's driving me crazy! Any time I try to drag quickly the pgram stnaps it back to place or doesn't drag it at all.
Running 26.4.1 on Monterey 12.4 on Mac.
Bala, the team is now aware of this problem and is going to review it. It seems like the bug has returned. Actually, UV now is the shortest way to get an attention to a problem. I try to look through all incoming reports and read all the comments.
Bala Memet Bektas commented
Looks like nobody showing any attention from Adobe to us, although it looks like an ongoing very common issue which is effecting our productivity. Do you people know how to get attention here or somewhere else to this issue. Maybe "Admin" can help us.
Henrique Nichele commented
Estou tendo o mesmo problema. Achei que era algo presente apenas utilizando o Magic Mouse 2, mas quando testei com um mouse normal, o problema persistiu :(
Quando arrasto um objeto muito rápido, um sinal de "+" aparece no cursor e dá um som estranho (que agora está me irritando bastante) e o objeto volta para a posição que estava.
Alguém encontrou alguma solução?
MacOS Monterey 12.0.1
MacBook M1 512mb
Magic Mouse 2
Jose Miguel Ramos commented
- macOS Big Sur v11.2.1
- Illustrator v26.4.1
Desde hace unas semanas y previo a la última actualización, con la herramienta de selección (v) selecciono un elemento, a veces imágenes optimizadas otras veces vectores, y al comenzar a moverlo suena un timbre, al puntero le aparece el mismo icono "+" que aparece cuando se arrastra un elemento desde el Finder al área de trabajo de Illustrator, el vector o imagen se congela y vuelve donde mismo estaba cuando lo seleccioné.
Alexander Schmidt commented
I'm having these issues, too.
MacBook Pro 16" (2019), MacOS 10.15.7, Illustrator 26.4, MagicMouse (2010 model)
Sarah Fernandez commented
I have the latest Illustrator CC and I am still experiencing this same issue just for the last week or so. What is the fix?
Frank Bas commented
Same here. I just installed 26.4.1 but the bug persists.
Illustrator is getting sluggish as well. If you can get an item to move eventually it seems like the machine is slowing down dramatically. Things move around in slow motion. Very frustrating.
Looking at the time this glitch has been reported, I think Adobe has done a bad job to fix their expensive app. May I remind them we're paying them millions every month to work with this handicapped tool? Maybe we should get a refund for every month this isn't fixed.
Марина Балакирева commented
I have the same problem on my Mac. I can't move any object and get sound as if I'm trying to do something wrong.