Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
736 results found
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Pathfinder Divide Function Not Working
When attempting to divide paths with a closed shape below, the paths are removed but the shape is not divided.
2 votes -
No snap to artboard
Snap to artboard not working with smart guides on (or with any other form of snap on) tried on both existing and new files - no snap no feedback of cursor - using drawing tools pen or rectangle.
Illustrator 23.0.1
Windows 10 Enterprise 18032 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Curved Lines Unclear
Any sort of curve that is drawn, imported, or even text is unclear? I have uninstalled and reinstalled and have no idea what is going on? See image below. Its not a fill or stroke setting. Anybody have any idea what the hell is going on? HELP
2 votes -
anchor point tool
Anchor point tool does not allow me to bend the straight line by dragging the path to convert it to curve. is this a bug?
2 votesRequest to Contact Support · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) respondedPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Selecting pen lines (vectors) & anchor points is really hard after updating to newest version of CC 2019.
I recently updated my OS to Sierra & with that my CC updated to 2019 23.0.2. Ever since, it takes several tries to select a line or an anchor point using the direct select or group select tool & to remove points using the Add/delete anchor tools. The scissors tool also can't seem to find the line to create a point either. It is extremely frustrating & slows down drawing a lot! It seems like the lines/points that we are looking at, are not in the same place code-wise maybe? Something is not lining up. PLEASE fix quickly!
2 votesRequest to Contact Support · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) respondedPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
use the key stroke spacebar/command for the mag
It keeps changing my ability to use the key stroke spacebar/command for the mag! I don't have time to **** around with this. Please stop changing things .
2 votes -
Illustrator cc2019(v23.0) テキストをアウトライン化すると元の位置からズレる
テキストを効果→パスの変形→変形で回転したものを、アウトライン化すると元の位置からズレます。フォントのサイズが大きいほどズレが大きいようです。
印刷会社へ入稿する際や、納品する場合も必ずアウトライン化したファイルを作成するので、このズレは致命的です。
早急に改善していただきたいです。2 votes -
Line Segment tool not workin, unable to access
Line Segment tool not workin, unable to access
2 votes -
Unable to select individual anchor point to move
I was trying to fill a shape with an object but can't select and move individual points to create the custom shape i'm looking to make. It just moves everything even if I have the other layers locked
2 votes -
Can't create bar charts with numbers larger than 2,147,483
When creating a chart with numbers larger than 2,147,483, the value axis will not render the number positions accurately.
2 votes -
Cannot change the blending mode when the gradient tool is selected (windows 10, ai 23.0.1)
Is this a bug or a feature? If this is a feature then it is very uncomfortable.
In version 22 it was possible to change the blending mode with the gradient tool selected.2 votes -
Move tool also pans the view
When ever I move an object the view also moves, it is very disconcerting. Never experienced this before using lower versions.
2 votes -
Transform tool not scaling proportionately.
Version CC 23
OSX High Sierra 10.13.6
When entering values into the transform palette to scale a group containing objects with a guassian blur or feather effect, the result is not proportional as intended. The group gets squashed a bit. When the objects with the effects are removed the group will scale proportionately.2 votes -
command+option+shift to duplicate an element crash Illustrator every time
Illustrator CC 23.0.1 R3 crash every time I use the combination of "command+option+shift" to duplicate an element :/
Mojave 10.14.1 (18B75)
Illustrator CC 23.01 R3
MacBook Pro (15-inch, 2017) with 3,1 GHz Intel Core i7
Memory : 16 Go 2133 MHz LPDDR32 votes -
No Rectangle Shape in toolbar
hi there, today the CC installed advised me to install a new version of Illustrator. Install went smoothly, but I noticed when I opened Illustrator that the shape tool that lets me draw a rectangle is missing. The rectangle with radial corners is there; so I can make one and set the corner rounding to 0; but it isn't as fast and convenient as just drawing a rectangle with sharp corners directly. Is this a new feature? Or is this a bug? (I'm hoping it is a bug)
thanks!
2 votes -
Stroke not updated when using arrow keys
An object's stroke is not updated when using the arrow keys to increase or decrease stroke size. Then selecting another object without pressing enter or removing focus from the input box applies the stroke to the new selection.
Steps:
1. Create 2 shapes
2. Select first shape
3. Adjust stroke with arrow keys in the properties panel - shape on artboard doesn't update
4. Select second shape - stroke that was supposed to be applied to first shape is applied to second shapeUsing Illustrator 23.0 (Windows)
2 votes -
Small enhancement for the new Global Edit Tool
Hi there!
I’m playing with this new feature on Illustrator 23, “Global Edit” and I find it absolutely fantastic.
But, there is a small drawback when you are editing an object: once your are in “Global Edit Mode”, when you change to White Arrow (Direct Selection Tool) to modify some individual component of your original object, lot of times you need to firstly UNSELECT ALL just to be able to select some individual point/s to edit (in order to see that edition being cloned along all similar objects interactively).
And here comes the problem: once you unselect all with the…
2 votes -
Rectangular grid tool malfunction in 2019
When drawing a grid, the rows are squeezed asynmetrically.
Columns are good.
Bug came in version cc2019.
The default skew is now -500%. Normal is 0%
MAc version2 votes -
Distribution tools and selected points.
In the new update v23.0, when you select individual points the distribution tools don't work correctly.
2 votes -
Pattern brush
Pattern Brush start and end components should not appear when used on closed paths as in Illustrator CS6.
if you make a pattern brush with a red dot at the end, you can use it to find open paths in CS6 but not in CC2018. necessary for working with plotter/cutters.
2 votesI believe it’s fixed. If you still have a case when this doesn’t work for you, please comment back and share a test file directly in the comments (if you are allowed to), or send it over to sharewithai@adobe.com, providing the link to this report (https://illustrator.uservoice.com/forums/601447/suggestions/35328586)
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