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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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384 results found

  1. Swatches off screen

    Since the latest update, if I click the swatches icon in the top left menu, the panel appears but cuts off 2-3 colors on the left side offscreen. Please fix!

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  2. Cannot add colors to gradient tool in gradient window like it used to be

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  3. Automatically Overprint ON in Gradient

    We have disabled Overprint in Gradient stroke for the particular eps. But once we save the eps file and again open the same eps in illustrator, automatically overprint enabled.

    Due to this we have received quality issue in Printer. So please let me know how to disable overprint for Gradient Stroke.

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  4. Entered hue color value changes

    Setting a hue to 90 degrees while in sRGB will convert the hue to 88 degrees after you click OK. This same behavior does not occur in Photoshop.

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  5. An error in the "eyedropper tool", in a CMYK document with a downed shift, gets the compound black from the "Gradient grayscale"

    An error in the "eyedropper tool", in a CMYK document with a downed shift, gets the compound black from the "Gradient grayscale"

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  6. Color blend control panel

    Trying to change a fill in a preexisting color blend. Control panel only allows shifting the current blend, not adding or changing color. Any time the color pallet is selected, the blend control box disappears. Adobe is adding more features is cool, but taking away the basic features we've had for years is uncool.

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  7. Can't add gradients to fonts without outlining them first

    Can't add gradients to fonts without outlining them first - used to be able to
    Also, would love to put the stroke on the outside or inside of font before outlining - never been able to do that

    I use Windows 10 home

    1 vote
    2 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  8. フリーグラデーションの「カラー編集／グレースケールに変換」がグレーにならない

    フリーグラデーションオブジェクトの「カラー編集／グレースケール」がグレーにならない。
    早急に対応をお願いしたい。

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  9. in illustrator cc 2018 when go to edit color grayscale option not availabloe

    illustrator CC 2018 when go to edit color grayscale option is not available have to go to illustrator 6 to convert.

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  10. No swatches showing for any panels

    When I open up a file using the open with option inside of Windows explorer, my swatches are always empty no matter what panel I'm using. Colors panel, etc. The only way it doesn't seem to have this bug is if I'm inside of Adobe Illustrator and I open a file from inside of the program. This is very inconvenient.

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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    Resolved (Comments Open)  ·  Ashutosh Chaturvedi responded

    This is working as expected. You have opened a png file and since a png file will not have Illustrator swatches it does not show up.
    If you create a new Illustrator file will then see Illustrator swatches. Once you have created a new Illustrator file you can place the png file inside it.

  11. Default Black

    My default black (000000) is registering as a dark grey (1A1818). I have updated the software and tried CMD+drag the "black" and white style in Graphic Styles to the default location in an effort to reset. Nothing is working; every time I need black (which is often) I have to go in and manually change the color to 000000.

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  12. CC2018-2019. OS 10.12.6 Pasted text won't keep color within same document. Not constant.

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  13. CMYK Spectrum on color tab looks broken

    On the latest Illustrator update the CMYK Spectrum looks broken on the color tab. At first I thought it was a display problem however comparing other Adobe apps and even in illustrator color picker there is nothing wrong.

    1 vote
    2 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  14. Illustrator pastes a wrong color between SVG /Ai

    When changing a color on SVG vector group, and paste it in a ai file, the previous color swatch is still remaining. No effect depending using shortcuts or cut instead of copy

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  15. Can not open a saved .ase color book

    With the update to Illustrator CC 2019, I now can not open the .ase color book that we've been using for 3 years.

    Please fix this as it is an incredibly inconvenient bug to encounter

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  16. Crash while working with Clipping masks

    With last update 15.10.2018, I have a troubles. Please see the attach.

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  17. colour themes/swatches/window never work

    colour themes/swatches/window never work. Every time I try to do anything within the colour theme window I'm either asked to sign in when already signed in, or I try to create a theme and it 'saves' but doesn't actually do so, and afterward the theme window goes blank and I have to restart illustrator.

    And now instead of doing work I'm here writing this and researching alternatives to adobe products. The sign in thing is driving me nuts.

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  18. Picking a colour from the Library, randomly opens the colour picker

    I've got a shared library with assets and colours to use in the work we're doing. When I have an object selected and I pick the colour from the library, it's 50/50 if the colour picker dialog box is going to open or not. I don't want it to open, I've clicked the colour I want to use, so why does it pop up and get in the way? Really annoying!!

    AI 22.1
    Windoze 10

    1 vote
    Request to Contact Support  ·  0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  19. Colour code 000000 (CMYK)

    I select 000000 for a colour (in CMYK mode) to create a nice black. This is C91 M79 Y62 K97. However, when I go back, it will still be 000000 but C00 M00 Y00 K100 - which isn't the same? It seems to change at random?

    This is on a PC using Windows.

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  20. CMYK sliders don't work when decimals appear

    Mac OSX High Sierra Version 10.13.5 Adobe Illustrator 22.1
    I am new this month to Adobe Illustrator.
    I have been able to use my app for only 3 days in the last 3 weeks. I have a 2 second wheel of death whenever decimals appear instead of the normal number percentages. A few things happen when the decimals appear, either trying to use the sliders freezes the screen as it fades, or I can move the sliders and the decimals disappear, (3 days only), or I have just the decimals and cannot change the colors. Note the shade of yellow…

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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