Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1190 results found
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Export for Screen Window not closing after export
Hello, I am currently running a windows 8 and Adobe Illustrator 23.0.6
I tried to export multiple files to Creative Cloud Storage through the export to screens menu.
I expected the export to screens menu to close automatically after exporting the images.
However this resulted in the export to screens menu remaining on the screen and preventing me from clicking off it. Currently the only way to get rid of this menu is to close down the whole program and restart it.
1 vote -
SVG properties settings reset with software update
We use custom settings in the SVG properties window when we save images as SVGs. When I install an illustrator update, it wipes out my custom settings and replaces them with the default settings.
1 voteThe team has started investigating this
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Fix bug that does not allow to read and connect links to files or webpages when converting to PDF.
Please Fix bug that does not allow to read and connect links to files or webpages when converting to PDF. In previous version there was no problem with this.
1 vote -
Saving switches a layer back on
When saving in Illustrator 2019 a layer that was switched off becomes visible again. Only a minor problem I guess, but is part of a growing list of things that don't work in the latest version.
1 vote -
No Response when saving/printing files
Every time I attempt to save a file in Illustrator or Photoshop the system (Windows 10) hangs and shows 'no response'. It clears itself after a couple of minutes and then works normally. It will hang like this while I am printing as well. Our Level 1 tech has not been able to find the problem and it is becoming frustrating when attempting to work on a project. I have uninstalled and re-installed the programs twice as well as reinstalling the operating system to no effect. I have also tried rolling back to an earlier version which also has no…
1 vote -
BUG- Illustrator crashing at least once a day- usually when saving a normalized pdf
Use illustrator to apply art to Artios files- save file as normalized pdf, and it crashes almost every time it is saving. Have to restart. Recent files are not up to date, at least 5 day lag. Illustrator also very slow to open files.
1 vote -
Relink error
Illustrator 2019 gives an error, more often than not, when re-linking a graphic.
It has always been a buggy application, but this version is ridiculous – it is so unusable that I am looking around for alternatives1 vote -
Imported eps fonts are wrong
Imported eps fonts are wrong in Illustrator CC 2019 (and also at all other previous versions)
OS - Windows 7 64bit
- I export a figure from Matlab with predefined font name (Arial) but Illustrator consistently opens it as Helvetika.
When the image is opened in Acrobat the font is actually Arial.
See the attached figure for the bug. The same image opened in actobat / illustrator.1 vote -
Bug in pasting of metafile data from clipboard
Illustrator misinterprets data from a image exported to the clipboard as metafile. It inverses color of certain parts of the image after paste.
This problem is occurring in Creative Cloud CC2018 and CC2019. It is a bug that has been present in many previous versions of the Adobe suite, at least since CS6.
Running Windows 10 pro 1903 (18362.239)
The effect of the bug is demonstrated in the attached Word file.1 vote -
Save Default Folder not adjustable
Im missing a save settings option to set a default saving folder. if anybody had the same problem and was able to find a way-text me!
1 vote -
"Recent files" shows the thumbnail of a password protected PDF file.
I expect to not see the thumbnail of a password protected file. Maybe just have a lock image like in the OS?
Mac 10.13.6, AI 22.0.1
1 vote -
File Names Fail To Save with Fullstops
If a file name, entered in the New Document modal, has fullstops in the name in the beginning of the string, for example, a date " 19.07.11 Web Banner.ai " the user will find, when they go to save the file that the filename will not be saved as it was entered.
No characters after the 2nd full stop will be shown, forcing the user to type out the entire string again.
1 vote -
Error reading SVG 1.2 files
SVG files generated by Avid Sibelius (music notation software) display perfectly well in Chrome, Safari and Firefox but is very distorted in Illustrator. Line paths are too big.
If I open the file in the SVG online editor at https://editor.method.ac/. them save it (without editing anything), I can the open it in Illustrator with almost no problems.
I'm including a sample file. Open it in Illustrator and Chrome to compare.
1 vote -
Importing a page from a multi-page PDF replaces the already imported one
Hi!
Ever since Illustrator 23 when opening a PDF with multiple pages with a document already open, the PDF opens into that open document and changes the artboard. At the same time it also opens a new empty document with the name of the PDF. It does not matter if I use open from the menu or if I use drag and drop... When no other file is open it behaves like it should and opens the PDF correctly.
Please provide a solution...
thanks,
best regards,
Roger
1 vote -
Save for web values bug
This is a bug, not an idea. This affects Photoshop, too.
In the Save for Web dialog, when punching in new values, those values do not commit unless you manually select something else before hitting Save.
For example, if I punch in a different value under Image Size > Percent, I cannot just hit Enter or Tab then Enter and have it save at the percentage specified.
1 vote -
duplicated drawings when saving or exporting
On AI CC 2019, when I save file for laser cutting machine compatibility, i.e. as a previous version or PDF format, it appears that my drawing is duplicated on itself (as if I did copy then paste in front). That never happened with AI CC 2018.
Any idea?
Thx!1 vote -
1 vote
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Data Recovery
There's a weird glitch happening where it's like 'recovering data' ONLY once I start typing - and it keeps inserting an image I have previously deleted.
It's also giving me warnings when I open the document about it - I've tried 'ignore' I've tried to replace the file. Nothing makes a difference, it keeps randomly inserting the image again when I type.
I tried setting it aside, thinking it would only do it once... no, it will keep inserting more and more if I keep typing.
1 vote -
Unable to set maximum number of files to be opened
Upon opening program, error displays "Unable to set maximum number of files to be opened." I did research suggesting to open terminal and typing "$ ulimit" but I get "unlimited" as the output. The forum then suggested to report this bug here.
System: Mac Pro Late 2013
OS: Mac OS Mojave (10.14.4)
Product: Adobe Illustrator CS6, part of the Design Web Premium Suite1 voteI believe this is not an issue for the latest versions of Illustrator CC.
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File that exports in CS6 does not in CC
Using Adobe CC (tried all versions to date) I cannot export a .ai file to a CMYK tiff at 600 dpi. I receive the following error "The operation cannot complete because there isn’t enough memory (RAM) available."
The exact same file is exporting in CS6 without issue (CMYK tiff@600dpi).
Computer has 32GB RAM of which approximately 12GB are free at the time of the error.
Illustrator is a fresh install on a new computer (Win 10 Pro). Scratch disk set to secondary drive, no other additions or changes to Adobe.
Process on CC:
1 - Boot computer
2 - Log…1 vote
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