Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
812 results found
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when highlighting text and shift + eye dropping to get text colour only
This action produces random results (like the text has two colours on it)
2 votes -
text wrap not working AGAIN
text wrap not working AGAIN
24.1
Mac 10.13.6
2 votes -
left justifying text doesn't work
Command +Shift+ L does not work. I checked my hot key preferences and even tried changing it and it still doesn't work.
2 votesA possible common solution to this is to check if other applications — browser extensions, screenshot/buffer managers, etc. — steal the hotkey Cmd/Ctrl+Shift+L combination.
Unfortunately, Illustrator can’t see other apps claiming hotkey at OS level, as can’t they.
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Type
After applying a Font "size" it will change automatically when I move my mouse. This is very annoying and a big waste of my time having to go back again and again to try to get a font size to "stay" at the value I set it at. This should not happen. Fix this Adobe!
Mac OS 15.12 votes -
Dimensions missing when dragging text corners
When dragging the corners of text, the width and height dimensions stay at 0mm no matter how much I drag the size.
2 votes -
After using a Chinese type input, some of the punctuations are stuck in Chinese after switch input/typeface/restart
After using a Chinese type input, some of the punctuations are stuck in Chinese even after switching input/typeface/restart
This issue also effects Photoshop, please notify those guys as well!
Please fix ASAP
Macos 10.15.3
Ai 24.0.3
MacBook Pro 16in2 votes -
"Show Hidden Characters" is disabled every time "Export for Screens" is used
Steps to reproduce:
1. Open / create a document with any text
2. On the application menu enable Type -> Show Hidden Characters
3. Next do File -> Export -> Export for Screens
4. Export a file or cancel out, both trigger the issue
5. Notice the Hidden Characters are no longer visible
6. Confirm on the application menu that the feature is disabledHappens on Illustrator 24.0.1 (64 bits), on Windows 10.
2 votes -
Character panel reads all fonts instead of just synced fonts
Windows 10, Illustrator 24.0.1
Change font weight from font weight drop down
See only filtered (synced) fonts from Adobe fonts
See all fonts installed on system and synced
2 votes -
2 votes
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Illustrator freezes after trying to paste an HD-picture from the clipboard into Area Type
Trying to paste HD-picture from the clipboard in area type text block - Illustrator perceives the picture as a set of characters and can not cope with the amount of information.
Expected result: The action should not have a visible result, or there should be a warning about an invalid action
- Open Illustrator
- Open some of HD resolution pictures (PNG, JPG) in the Illustrator
- Select the picture (CMD+A)
- Embed the picture if it is linked
- Copy the picture (CMD+C)
- Select the Text Tool, and make one-click anywhere in a workspace of the document to start a text block.
- Paste from…
2 votes -
Text shifts to the left when updating in new version 23.1.1
When updating the text (created in old version 22.1 ) on new version 23.1.1 the text shifts to the left. This is very annoying.
2 votesIf you ever encounter a problem like this again, please send the document to sharewithai@adobe.com, so the team can review it
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v23.1.1: Text with the "Outline Object" effect and Preview Bounds enabled has shifted to the right when opening an existing file
We have existing AI files with text, which has the following characteristics:
- Text has the Outline Object effect enabled;
- Illustrator preferences "Preview Bounds" is checked;
- Paragraph is "centred"When we open these AI files we find that the text has been shifted to the right a little bit.
This has occurred on both the Windows 10 and Mac OS Mojave operating systems. To fix the issue we downgraded to Illustrator 23.0.6
2 votes -
Wrong font shows up in Illustrator when activated in Adobe Fonts
When I activate a font in adobe fonts the wrong font shows up in illustrator. It isnt even in the same font family.
2 votes -
Text becomes impossible to edit after several minutes of having the program open
Working on macOS Mojave 10.14.5 and Illustrator 23.0.4.
After working in the program for a few minutes, transform controls no longer appear around text boxes when selected (show transform controls does not fix the issue). Text attributes are then buggy when applied (tracking will not apply to selected word, can't change font). Shortly after, I can no longer select text boxes at all.
I'm a graphic designer and this issue is hurting my productivity greatly. Please provide a solution!
2 votes -
Type objects duplicated on top and converted to outlines
Sometimes when opening up a file, type objects are copied and placed exactly above the original type object, and converted to outlines. There are sometimes anywhere from 1 to 3 duplicated objects. It usually affects every type object in the document. The same issue has been affecting my colleagues' computers, and we often work off of the same documents and share them with each other.
We all have 15" MacBook Pros, using either Illustrator version 2018 or 2019, on Mojave.
2 votesDoes this problem happen with the latest Illustrator build?
If it does — please provide additional information:
1. What is the format of the document used, .ai or .pdf?
2. Does it happen with all the the type objects in a document, or only for some specific fonts, or point / area type only?
3. Do these have any effects or custom appearance applied?
If you have a chance to create a test file with this issue reproducible — please share it in the comments.
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Acumin Font ampersands not printing or appearing in PDFs correctly.
Ampersands in Adobe's Acumin font are not printing correctly. Sections are being "cut out". When you outline the font, it doesn't appear to be making a compound shape
2 votes -
Variable Font Rendering Distorts Master
I'm getting some weird things happening with a 4-axis font I'm working on.
Illustrator seems to mangle the outlines for some of the masters. I realize this font is doing some weird stuff, but hoping for some clarification if it's a bug in Illustrator or my font. It appears correctly on the web though, on Axis Praxis(Chrome).
I'm attaching the ttf. It only has an 'H' glyph present. If it's helpful, there's more information about the typeface and intentions at the link below. This issue is related to an upcoming version which isn't available yet. https://www.futurefonts.xyz/scribble-tone/whoa
Mac OS 10.14.4
Illustrator(latest…2 votes -
Extreme performance issues (AKA the dreaded color wheel) when trying to type in AI 23.0.2.
I get the color wheel with anything text-related. From basic typing to simply deleting a letter or space. Haven't found any way around the issue. I design a ton of infographics and this is seriously adding unnecessary time to my projects.
Here's my system info
2 votes -
Unable to select text once it's been horizontally scaled (condensed)
Illustrator CC 23.0.2 (Mojave Mac Pro)
If I horizontally scale a text element on the artboard I'm then unable to select it with any of the arrow selection tools. Elements aren't locked or masked.
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Cannot Scale Images or Text
As I'm illustrating on Illustrator, I cannot scale images or text suddenly. I would uninstall and re-install the program to get rid of the bug, but it keep returning randomly. I do not hit or click on any key or button to make this happen. Every time is comes back on its own unprovoked.
It happens on both my work and home macbook.
A text box, for example would be too small for the copy inside it, but I cannot expand the box because the box seems to be frozen in its exact shape.
I can drag the box anywhere…2 votes
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