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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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700 results found

  1. Cannot paste text from Chrome to Illustrator

    I use Wrike within Google Chrome for workflow and am given copy to use in various graphics. Since updating to 23.0.3 Illustrator does not paste from Wrike/Chrome. When I restart illustrator it sometimes goes back to normal but then randomly it will stop working later on

    1 vote

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  2. Wrong selection

    When I select a type section and attempt to resize it Illustrator applies the edits to a different area of type.

    1 vote

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  3. Millimeter setting for font size not correct! cost me $1000s in reprinting

    I'm a freelance designer working for a top hair care brand which markets their products world wide. We had our entire front label product run rejected because it did not meet EU regulatory standards for ml and net weight type size. When creating the labels the first time I set my font size from points to mm to ensure I met the minimum size requirements of 3mm. Imagine my surprise when we heard from our EU distributor our product was rejected! This is where I made my mistake I trusted Adobe Illustrator program to ensure when I set a font…

    1 vote

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  4. Illustrator will not use Verdana.ttf

    Made PDF from Bridge using Verdana.ttf. Open PDF in illustrator on same mac and it will not see the Verdana fonts, wants to change them to an OTF version which is not even on my system. Causing numerous issues since my client just changed to Verdana for universal access documents.

    1 vote

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  5. Sentence case deletes first letter of each line.

    I use the change case multiple times daily, since I frequently receive text content in all caps. I recently started using Illustrator CC 23.0.2. Anytime I use (specifically) the "sentence case" option it deletes the first letter of each (paragraph) line. It's extremely annoying. I have to open InDesign to do it and change it there, then bring it back into Illustrator.

    1 vote

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  6. Font style descriptor repeated in the Font's name

    I just created and exported a new font using Glyphs app.
    While I was testing it, I realize how the style descriptor "Regular" appeared in the name as well.
    Tried to fix this with Glyphs support as long as I discovered it's this way only on Illustrator.
    No repetition on Photoshop or other non-Adobe apps.
    Problem goes away if I have 2 or more styles, but other single-styled fonts (like Impact) don't have this repetition.
    Might be a bug?

    1 vote

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  7. Asks me to login to Creative Cloud when I try to "Find Fonts"

    When I try to search for non-native fonts that I've downloaded after opening a file from a non-Adobe cloud program, it says I need to go to "Help" and log in to Creative CLoud. When I go to "Help", it says I'm already signed in. Restarting the program and trying again does not fix the problem.

    1 vote

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  8. Unwanted spacing when hitting certain keys

    Mac OS 10.14.1 running Illustrator 23.0.2
    When entering text, certain keys will make the cursor skip around, not allowing the proper formatting of the text.

    I was trying to type G. Echinulata, and when I got to 'n', the cursor skipped backwards, separating the first and second part of the text. Using an upercase 'N' seems to work as expected.

    I've experienced this with lowecase 'n', and 'f'.

    1 vote

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  9. PNG export with specific font look broken

    When I export any file as PNG / JPEG which included type the font become broken/blur.

    I am not sure how can I overcome this issue i tried from different accounts and computer as well but is still the same.

    1 vote

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  10. Transform the Height of a Font Object issues

    masOS High Sierra - Illustrator 23.0.2
    When I try to Transform the Height of font object, it move the object instead of changing the Height of the object. If you Create Outlines, it's ok.

    1 vote

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  11. Keyboard arrows when typing in the Text Tool

    When typing within the text tool, my keyboard arrow keys fail to move the cursor between chars.

    1 vote

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  12. Type On A Path text not sticking exactly to path

    When Type On A Path is applied to a circle, some type is input, and the type is rotated by effect (not permanently), the type no longer stays on the path.

    1 vote

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  13. drag paragraph styles in the window to order

    If you drag paragraph styles in the window to order, you cannot click on styles again.

    1 vote

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  14. Adobe illustrator does not display acute mark for cyrillic fonts

    Illustrator does not display acute mark for cyrillic characters. I can copy and paste something like "коты́" from EditText or from web browser, but in illustrator document acute will not displayed no matter which font will be used.

    This is very strange bug, because acute marks works in font selector preview (see screenshot)

    iMac Retina 5K 27" late 2015, macOS 10.14.3, 4Ghz i7 32Gb Rum, AMD Radeon R9 M395X 4Gb.
    AI v23.0.1

    1 vote

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  15. Fonts not synching across licenses on two laptops

    My fonts (not from typekit) aren't synching across the licenses of two laptops - so if I want to work on a file from Dropbox I can't as the fonts are missing on the laptop I didn't create the file on. Defeats the purpose of being able to have AI on two laptops.

    1 vote

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  16. Arial Bold

    I'm having an issue with Arial Bold not being recognized and the font is some other. I'm on Windows 10 and my AI version is 23.0.1

    1 vote

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  17. 1 vote

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  18. text change when opening in Illustrator CC 2019

    Illustrator 23.0.1 on Mac OS 10.12.6
    I have issues when I open a document that was created in Illustrator CC2017 in CC 2019. It seems that the text spacing is different, so sometimes some characters are changing to the next line!
    See example exact same document between CC 2017 and CC 2019

    1 vote

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  19. Vectorise text doesn't work on text mask

    There's a bug in Illustrator (all versions MacOS 10.12.6):
    when there's a non-vectorised text mask in a file and you do select all -> vectorise text, the non-vectorised text mask will not be vectorised.
    Then when you re-open the file on a computer without the active fonts, it won't give you a warning that there's a missing font!
    Only when you click on the mask it will say that there's a font missing.

    1 vote

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  20. Type Tool Craziness

    The latest update to Illustrator CC seems to have completely rendered the type tool useless. It's not stable, it has trouble selecting text. It has trouble staying active. Is this a compatibility issue with the touch pad? If need be, I can create a screen recording of all the craziness it's doing.

    Using a MacBook Pro 2018 with 32gb Ram
    OSX Mojave 10.14

    1 vote

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