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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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776 results found

  1. Bug in Illustrator v 25.2.1 - Under Type > Font. Font menu option inactive

    Upon clicking the Type>Font menu option, nothing happens. Used to bring up list of fonts. Apparently, the person responsible for menu functionality wasn't thorough enough to include it the latest update.

    Using Windows 10 Pro, OS Build 19042.928

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  2. オブジェクト(主にテキスト)が選択できない

    打ち込みをしたテキストが選択できないことが多々発生しております。
    その部分は印刷もできないので文字が抜けたまま出力し現場に回ってしまうという業務に支障が出ています。
    保存をして落とし再び立ち上げると問題は解決するのですが毎回その動作をするわけにもいかず、必ず不具合が起こっているわけでもないので困っています。これはPCの問題でしょうか?ご回答お願いします。(著作権等の問題で一部しか画像がのせれません)

    1 vote

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    追加情報をいただき、検証しておりますが、再現できませんでしたので、一旦こちらの報告の対応は終了させていただきます。
    今後、同様の問題が発生するというユーザー様がいらっしゃいましたら、こちらにコメントいただければと存じます。

    よろしくお願いいたします。
    Illustrator チーム

  3. variable font

    There's some sort of bug in AI 25.2.1 where the variable font icon disappears after working for some time. A properly installed OT variable font doesn't have the icon to adjust its width axis.

    1 vote

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  4. Crashes whenever I use the Type tool

    Illustrator 2021 is crashing whenever I draw a text box, or attempt to select a the text box. I get the greyed out 'not responding' and either have to force close the programme or it crashes.

    Occasionally after 5 mins or so the grey screen and 'not responding' will disappear and I am able to draw a text box, however I am unable to type in it. VERY ANNOYING! My Illustrator version is up to date, using a PC, I have tried closing all other applications and restarting my machine.

    1 vote

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  5. can't use the hand tool while using type tool anymore

    If you're using the type tool, you used to be able to hit the command key, then press the space bar to bring up the hand tool to move the canvas around without affecting the type. It's worked this way for years and years. Now, however, when you bring up the hand tool while type is selected, the space bar adds spaces while the hand tool is also operating. Please fix this!

    This is another one of dozens of examples of things that worked flawlessly in Illustrator for years, but is now fundamentally broken. These types of problems are plaguing…

    1 vote

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  6. Fonts got messed up

    Hi when yo uupdated illustrator, you messed up fonts in files. I now have to channge and update all my fonts so my files all work again...

    1 vote

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  7. 1 vote

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  8. Strings that are too long per line are not rendered

    Strings that are too long in one line are not rendered

    OS: Windows 10 Pro 20H2
    Ai Version: 25.2.1

    This problem is probably caused by documents that are larger than about 2000px on a side.
    If the text has no line breaks and exceeds a certain font size, the text will not be displayed at all.
    Image output is also not possible.
    It is also common for this problem to occur at the same time as Adobe Fonts license errors and save errors.
    In most cases, the number of characters that stop the string from rendering is more than 1000,…

    1 vote

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  9. Error when pasting if one symbol is built with symbol font

    I'm working with maps in Illustrator and for a long time copying and pasting text inside an illustrator document has been acting weird. Each time I paste, the text is being pasted, but also added to the text is one or a few letters from a symbol font. It's like when copying text, it also copies something else.

    Today I noticed that I have one symbol which is basically one of the letters in one of my symbol fonts. (not outlined) And when outlined that symbol instead I noticed that pasting text no longer added the symbol font in the…

    1 vote

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  10. Auto Spellcheck Squiggly does not go away when adding a word to dictionary...

    The red squiggly that appears under words when auto-spell check is enabled does not automatically go away when you add the word to the dictionary. If you edit the text somewhere afterwards, it looks like auto spell check is ran again, and only then is the squiggly removed.

    1 vote

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  11. Regular Text in SVG opens as Italics

    Please check the attached AI which was saved from an SVG exported from Avid Sibelius 2021.2 on macOS 11.2.1 — in Finder and Spotlight the preview is correct and corresponds to what was in the source program (Sibelius).
    Opening the file in Illustrator makes all text objects which were in Academico font, Regular weight, become Italics weight.
    Opening the file in Affinity Designer doesn't show this particular problem.

    I cannot attach the SVG so I'll attach the AI.
    I hope you can investigate it in the same way.
    This is the Dropbox link to the SVG: https://www.dropbox.com/s/l4aja38o3iu0txu/bach-inventio4_0001.svg?dl=0

    1 vote

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  12. Fonts Won't Activate in Illustrator - Troubleshooting Tips Don't Work

    I have no access to Adobe Fonts. I open a document, and the missing fonts dialog shows. I click to activate and they don't activate. It spins and then stops eventually.

    When I go through ALL of the troubleshooting on the help forum, it doesn't help. I've done them... they don't work.

    When I go online to activate the fonts, the message in my status bar says they are DE activated. It's frustrating!

    For example, I just activated Gitan font from the font library, but I got a message saying the font(s) were DE activated. See the attached file for…

    1 vote

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  13. text greyed out

    Help my text is greyed out on half of the paragraph when I save it. It is supposed to be black and fades out. I do not know how to fix this, I tried creating outlines on the text and updating the app, it didn't work.

    Adobe Illustrator 2021, on M1 chip , Mac OS Big Sur

    1 vote

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  14. Live text displaying incorrectly along with objects/outlined text

    1. I am running an iMac (Retina 5K, 27-inch, 2020) with Catalina 10.15.7 (19H2)
      Adobe is version 25.1

    2. I have recently upgraded my imac and the type is displaying jagged, and filling in areas that shouldn't be when applying a small stroke (attaching images for reference). The issue occurs when I'm using GPU. When I swap to CPU, it actually displays perfectly, but moving around the artboard and zooming becomes super laggy and slow. When I outline the text, the filled in area (on the M) disappears, which is good, but I do experience that same jaggedness you can see in…

    1 vote

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  15. macOS system typeface error, SERIOUS bug

    I'm on a 2020 M1 Mac Mini running macOS 11.1 (Big Sur). Every time I open Illustrator, the system typeface on my OS changes in certain other apps (like Finder, Safari, Calendar, Notes, Spark, and Things) from the usual San Francisco (Apple) typeface to Helvetica. The change in typeface is making the text in these apps off-center, resulting in a weird bootleg-like look. I can temporarily resolve the issue by deleting

    /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

    and restarting, but the issue occurs again almost instantaneously when I open Illustrator. I understand that these apps aren't designed for the M1 chip yet, but please at…

    1 vote

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  16. Font activation via FontxplorerX not working after update to 25.1

    After upgrading to 25.1 font activation via FontexplorerX plugin doesn't work anymore. I have to activate them manually.
    MacOS BigSur 11.1

    1 vote

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  17. Chinese fonts are mixed up

    Hi, in the iPad version you mixed the Chinese fonts up. When I want to write in simplified Chinese, I have to choose a font in traditional Chinese.. when I want to write in traditional Chinese, then I have to choose simplified Chinese ......

    1 vote

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  18. Area-Type error when spaning over multiple pages

    Using a W10 pro with the last version of Adobe CC Illustrator.

    Steps:

    I have a small brochure that has some articles. I use area-type and there are some artciles that span over multiple pages. I format my text: font Myriad Regular 12pt, with fist-line indent 14pt and text alignement justify with last lign aligned left.
    In the case that the sentence splits at the end of the page, and continues on the next page, the rest of the sentence is shown with first-line indent (and it shouldn't). When selecting the text, the selection it shows you that there is…

    1 vote

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  19. Adobe AI CC Fonts error question

    We recently encountered a "severe error" regarding FONT problem in Illustrator CC.

    There are TWO symptoms all regarding using MonoType Chinese Fonts(OpenType Embeddable Fonts) :

    1. Fonts size automatically decreased once we change the style, e.g. Regular > Bold.
    2. Fonts inside the "Cloud Assets" will automatically decrease its size randomly once we "Embedded" the assets.

    This error occurs probably after the update of AI CC 2021.25.105 (or maybe 1 or 2 versions prior not assure)

    Please investigate and revert us the solutions.

    Many thanks.

    (Attached are the screenshots of the errors)

    1 vote

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  20. Justification, distance inter-mots

    macOS 10.14.6. Illustrator 25.1

    Quand une ligne de texte ne comporte que des chiffres (ex : numéro de téléphone), la distance inter-mot est toujours à 100% et ne reflète pas les réglages d'espacement du panneau paragraphe/justification.
    Il suffit d'ajouter une lettre en début ou en fin de ligne pour que le réglage soit pris en compte.

    1 vote

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