947 results found

1. Illustrator 24.0.1 lags...

   Copy and paste will freeze and take about 5-10sec before i can do anything after copying even on simple files. I have tried every different performance setting combinations. Its really like adobe is just letting more and more problems every time there is a new version released...

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2. Scatter Brush - Can't modify settings after initial setup

   Hello,
   I'm running Adobe Illustrator 2020 24.0.0 on Windows 10.0

   There seems to be a bug with the Scatter Brush tool, which I've encountered in the past few releases.

   The "OK" button in the Scatter Brush Settings dialog doesn't seem to work; clicking it doesn't update the brush to your new settings. Instead, the dialog remains open as if the OK button was disabled (or the click wasn't registered). The same thing happens when there are no changes made to the options in the dialog...it simply won't register the OK button. Only the Cancel button closes this dialog (and no changes get applied, of course).

   Steps taken:
   1) Create new Scatter Brush with customized settings (all options set to "Random" with varying parameters)
   2) Click OK. Dialog closes and new Scatter Brush is created with settings per #1.
   3) Open the Scatter Brush Settings dialog for the brush we just created.
   4) Change parameters.
   5) Click OK. The button flashes as though it were clicked, however the dialog box remains on screen. Click again and same thing. Tab over to the OK button using the keyboard and press the "Enter" key on keyboard. Same result, dialog box remains open.
   6) Only the "Cancel" button (or "Escape" key) will close this dialog. The updated settings don't get applied and the Scatter Brush remains the same as before the whole ordeal.

   Hope this helps...thank you!

   Ryan

   Hello,
   I'm running Adobe Illustrator 2020 24.0.0 on Windows 10.0

   There seems to be a bug with the Scatter Brush tool, which I've encountered in the past few releases.

   The "OK" button in the Scatter Brush Settings dialog doesn't seem to work; clicking it doesn't update the brush to your new settings. Instead, the dialog remains open as if the OK button was disabled (or the click wasn't registered). The same thing happens when there are no changes made to the options in the dialog...it simply won't register the OK button. Only the Cancel button closes this dialog (and no… more

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3. "Anyways" isn't a word.

   Change this word to "Anyway". It t looks extremely unprofessional.

   Illustrator 2020 on an iMac running Catalina 10.15.1

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4. 選択したオブジェクトのバウンディングボックスが表示されない

   オブジェクトを「選択ツール」で選択した際に、拡大縮小をするためのバウンディングボックスが表示されません。

   illustrator 24.0.1 で発生し、illustrator 23.1.1 では発生しません。

   利用している環境は、macOS Catalina 10.15.1 です。

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   Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,
   Sorry for the inconvenience caused to you due to this issue.
   We are unable to reproduce this issue.
   Please help us in isolating it further. We would need you to check
   1) Is this Issue still happening on your machine?
   2) If yes, Kindly provide some video, Test file(Via File→Package) & some steps with which you are facing the issue and share with us at ShareWithAI@adobe.com in a Zip file.
   Please mention the title of this issue as the subject of the mail.
   3)Please ensure under Menu Entry View→Show Bounding Box is on.

   Thanks and Regards
   Ankit Goyal
   Illustrator Team

5. All tools and actions are slow and lagging, random selection in Ilustrator 2020

   All tools lagging. cursor selects items randomly and drags them around when non having been selected. Illustrator 2020 CC installed

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   Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   We need more details to repro this issue. Please provide the following details

   - Screen recording of the random selection and tool/cursor lagging
   - System Information (Illustrator Help menu > System Info and OS system information)
   - Is this issue happening before AI 2020 release

   Please send the above details to sharewithai@adobe.com

   -Rama
   Illustrator Team

6. Average Path Behavior changed in Illustrator 2020

   It's pretty simple. Press the key command for Path/Average. The dialog pops up. Options are Both, Horizontal, or Vertical. The way it used to work was that you could press the cursor key on your keyboard for up, just once and it would land on vertical. Press again for Horizontal. But in 2020, it's different. Press "up" arrow once for Vertical. Press again and it remains on Vertical. Cancel the whole window and start over. Now, instead of pressing the up arrow, press the down arrow once, and it lands on Horizontal. Press again and it stays on Horizontal. So the new functionality is effectively, up arrow for vertical, and down arrow for horizontal. It is no longer to press the up arrow twice to cycle through the options.

   It's pretty simple. Press the key command for Path/Average. The dialog pops up. Options are Both, Horizontal, or Vertical. The way it used to work was that you could press the cursor key on your keyboard for up, just once and it would land on vertical. Press again for Horizontal. But in 2020, it's different. Press "up" arrow once for Vertical. Press again and it remains on Vertical. Cancel the whole window and start over. Now, instead of pressing the up arrow, press the down arrow once, and it lands on Horizontal. Press again and it stays on Horizontal. So… more

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7. Art Board - Shadow

   Please remove the Art Board SHADOW. I don't feel like any use from it.

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8. First click is lost when focusing the window

   Windows, when Illustrator isn't focused, clicking inside the window, the click is lost, another click is needed to perform the intended action. Annoying, because the second click is treated as double click.

   To reproduce:
   Open Illustrator and move the window to the left. Open another program, for example a text editor. Clicking in the illustrator window over a text (with the intent of copying the text causes just focusing the window, the text itself isn't selected. Only the second click selects the text.

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9. Character Panel Typing Font Names Manually Issue

   When trying to type certain font names manually in the first field the placement of the letters jumps to the wrong spot.

   When I type "Arial Bold", "Arial Regular", or "Cooper Black" the cursor or text placement seems to fail and not type the text in order from left to right. I saw one other post here with a similar issue but it could not be reproduced. This is the first time I have seen this so far on the new Illustrator CC 2020. After typing the "o" in "Arial Bold" the letters end up typing to the left of the letter instead of the right. This doesn't happen with every letter combo either, which is why I would suggest the font names above without the quotation marks.

   mac 10.15
   Illustrator 24.0
   Font ExplorerX Pro

   When trying to type certain font names manually in the first field the placement of the letters jumps to the wrong spot.

   When I type "Arial Bold", "Arial Regular", or "Cooper Black" the cursor or text placement seems to fail and not type the text in order from left to right. I saw one other post here with a similar issue but it could not be reproduced. This is the first time I have seen this so far on the new Illustrator CC 2020. After typing the "o" in "Arial Bold" the letters end up typing to the left of… more

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   Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi All,

   Apologies for the inconvieniecne caused to you due to this issue but we are not able to reproduce the issue at our end.
   To nail down the issue further we would like the following information from your end :
   1) Setting in the font search dialog – (“Search Entire Font Name” or “Search first name only”)
   It would be really helpful if you could provide a short video having steps to reproduce the issue.

   Share with us at ShareWithAI@adobe.com in a Zip file.
   Please mention the title of this issue as the subject of the mail.

   Thanks and Regards
   Ankit Goyal
   Illustrator Team

10. New from Template Shortcut conflict

    Illustrator 24.0 under macOS Catalina 10.15.1 (19B88)

    The 'New from Template…' command in the File Menu has the shortcut ⇧⌘N, which is all well and fine, except it conflicts with the Type > Insert WhiteSpace Character > En Space, which has the exactly same shortcut, ⇧⌘N.

    Assigning two commands to the same shortcut is rather bad form, with unreliable results.

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11. Window snaps out of view when switching from external monitor

    MBP, OSX Mojave, when using an external monitor with the laptop screen closed everything is cool, unplug the laptop and use built in screen everything is cool.

    Once I plug the laptop back into the external monitor with the lid closed AI will snap off screen someplace.

    If I use the mission control gesture (swipe up with 3 fingers) the window appears and I can drag it to another desktop, but then it assumes the same position off screen on the new desktop.

    The only workaround I have found is to unplug the monitor, resize the window and then plug back in.

    I haven't seen this behavior with any other app.

    MBP, OSX Mojave, when using an external monitor with the laptop screen closed everything is cool, unplug the laptop and use built in screen everything is cool.

    Once I plug the laptop back into the external monitor with the lid closed AI will snap off screen someplace.

    If I use the mission control gesture (swipe up with 3 fingers) the window appears and I can drag it to another desktop, but then it assumes the same position off screen on the new desktop.

    The only workaround I have found is to unplug the monitor, resize the window and then plug… more

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12. AI 2019 No Text on Home Screen

    Please help, text in home screen and UI in general is not showing up (photos attached)

    Adobe illustrator 2019 (23.1)
    HP ProBook 440 G6
    Windows 10 Home
    i7-8G-256

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13. Panels, windows not updating or displaying correctly

    Finding this bug a lot recently. Basically I will be working in a file and the tool panels won't display, you can right click and see the the pop ups but nothing appears. Likewise if you have two or more documents open and switch between them, the screen stays the same. It says I'm on the new document but it doesn't change. The only way to fix it is to close and restart the program. I also get it with photoshop. Both at work and home. I'm essentially running the same software/hardware at either site. 27" iMac 16GB, 32gb RAM, 4GB graphics card. Latest OS.

    Finding this bug a lot recently. Basically I will be working in a file and the tool panels won't display, you can right click and see the the pop ups but nothing appears. Likewise if you have two or more documents open and switch between them, the screen stays the same. It says I'm on the new document but it doesn't change. The only way to fix it is to close and restart the program. I also get it with photoshop. Both at work and home. I'm essentially running the same software/hardware at either site. 27" iMac 16GB, 32gb RAM,… more

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14. Make Hide Edges shortcut work when in Dialog (Swatch Options, Transform Each, etc)

    In some operations (e.g. Transform Each), we discover that the selection edges are influencing the perception of the preview. It would be nice when the Hide Edges command can be triggered while still in such an operation, in stead of leaving the function, turn off Edges, and repeat.

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15. Illustrator looses workspace settings

    Good day. My problem is that I worked for a very long time in Adobe Photoshop (cs3,4,5,6, cc). But Ai surprised me - to make a backup of the workspace I have to go to AppData / Roaming / Adobe / Illustrator etc. and make a copy of the folder, because when I open a new document, I get a completely different space. (Export/import settings do not help) Why can’t you transfer the settings to the program, and not to the open document? Every time I do as I feel comfortable and every time I reduce the Tool panel, because it opens in two columns. Why complicate this?

    Good day. My problem is that I worked for a very long time in Adobe Photoshop (cs3,4,5,6, cc). But Ai surprised me - to make a backup of the workspace I have to go to AppData / Roaming / Adobe / Illustrator etc. and make a copy of the folder, because when I open a new document, I get a completely different space. (Export/import settings do not help) Why can’t you transfer the settings to the program, and not to the open document? Every time I do as I feel comfortable and every time I reduce the Tool panel, because… more

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16. Popup dialogs disappear

    This issue has been happening to me for some time now, despite updating to the newest version. Any modal dialog window popup decides that it wants to disappear to some netherworld as they pop up for a fraction of a second before falling into oblivion. This issue has caused me to lose lots of time recreating work that would not save due to this bug. This happens almost daily and without any prompting. Please fix this bug!

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17. Zoomed out of properties panel

    I think I was holding command + scrolling on the magic mouse while hovering over the properties panel. Now it's super small and I can't zoom out.

    Your expected result : To scroll down to reveal more in the properties panel

    Your actual result: UI of Properties panel scaled down in size.

    macOS Mojave 10.14.15
    Ai 23.0.5

    Restarting the application reset the scale of the panel.

    Is there a way to turn this off so I can't accidentally resize the panel?

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18. Illustrator window is bordered with red

    In some cases, Illustrator shows a red line around the window.
    I run Illustrator 23.0.4 on MacOs Mojave 10.14.5
    I don't want disable GPU performance to hide it, I will lose performance doing so.
    I think it's a glitch, because if I press "F" two times, the red line it's gone.
    Thanks

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19. Illustrator 2019 23.0.4 Mouse select issues

    Mac OS Mojave 10.14.5 (18F132)

    MacBook Pro (Retina, 15-inch, Mid 2015)
    AMD Radeon R9 M370X 2 GB
    Intel Iris Pro 1536 MB
    Memory: 16 GB 1600 MHz DDR3

    Apple Magic Mouse

    Illustrator 2019 23.0.4

    As per the attached video, Illustrator will deselect a layer without any click from the mouse. It will do this consistently i.e. almost every selection, which makes illustrator almost impossible to use. I have disables dictation and disabled all input sound per some of suggestions on the forum. I nothing other than Chrome opened in the background. I have 3 large files open ~200MB with a few 3D objects.

    This seems to be an Illustrator 2019 issue.

    Mac OS Mojave 10.14.5 (18F132)

    MacBook Pro (Retina, 15-inch, Mid 2015)
    AMD Radeon R9 M370X 2 GB
    Intel Iris Pro 1536 MB
    Memory: 16 GB 1600 MHz DDR3

    Apple Magic Mouse

    Illustrator 2019 23.0.4

    As per the attached video, Illustrator will deselect a layer without any click from the mouse. It will do this consistently i.e. almost every selection, which makes illustrator almost impossible to use. I have disables dictation and disabled all input sound per some of suggestions on the forum. I nothing other than Chrome opened in the background. I have 3 large files open ~200MB with a… more

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20. Saving dialogue box is persistent above all other apps and windows (mac)

    I think the Illustrator save dialogue box that persists above all other windows on my mac, should not stay above all apps and windows - should stay top of stack within the illustrator environment only

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