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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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947 results found

  1. Menus stuck on one item

    After I relink something, the other tabs in that section get stuck on 'Links'. If I select 'Layers' it shows 'Links', if I select 'Libraries' it shows 'Links' and so on...

    Dragging the tab out and back in again doesn't fix it. I can't have all these items out in their own tabs as I don't have the room with all the other items I need on a day-to-day basis.

    This is very irritating as I have to shut down Illustrator every time this happens... which is all the time.

    I've attached screenshots so you can see the same menu…

    1 vote

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  2. Dialogue Boxes Pop-up on Wrong Display

    Despite all efforts, dialogue boxes will not pop-up on primary display, only the MacBook Pro display.

    Running Illustrator 23.1.1 on a MacBook Pro with OS 10.14.5 (Mojave), with Apple Thunderbolt Display as primary monitor. Mac system preferences "Arrangement" set to show Thunderbolt as primary. "Displays Have Separate Spaces" unchecked in Mission Control.

    1 vote

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  3. Placing SVG object locks AI for >5 seconds

    Hello,

    On some AI installations, Placing an SVG file locks up AI for a 'long' time. Clicking makes the screen go black. After a relatively long wait, even for a trivial SVG file, the SVG object can be placed on the canvas. Placing a png does not show that slow down. On most machines this is not experienced

    What could be the cause of this?

    Tx

    Peter

    1 vote

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  4. VoiceOver is not speaking in all of the Adobe software

    I am visually impaired, I have a hard time navigating around all of the Adobe softwares on the Mac. I use VoiceOver on my Mac as my screen reader. I was hoping if you could fix this problem as soon as possible. I am in college and I really need to use Adobe software in my corse.
    Thank you.

    1 vote

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  5. Flashing screen when loading multiple files at once

    When multiple files are loaded at one time when the Application Frame is disabled it will result in an annoying screen flicker/blinking of each file loading as a new window. The more files that are loaded at once the more blinking you will be blinded by.

    Usually of Illustrator preloads all of the files first and then loaded the main window/set of tabs, as apposed to loading each tab one at a time with this visual annoyance.

    I've tested this on earlier on Illustrator 23.1.1 on High Sierra and this issue does not occur.

    It does occur on my primary…

    1 vote

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  6. Make CMD+D to behave the same way in both Illustrator and InDesign

    I like the CMD+D on Illustrator but want that on InDesign for duplicating things easier, and I also like the CMD+D on InDesign and I want that on Illustrator to relink photos easier. So maybe keep the CMD+D the same in both and create a new left hand command for the other?
    I'm down

    1 vote

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  7. Print Dialog Error Happening Every Day

    Everyday after about four to six hours of use I go to print a file and get this bug. It renders the software unusable and I have to force quit the program and restart to get my recovered files. I really have no idea what is causing this error.

    1 vote

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  8. Installing previous patch removes custom workspaces

    After installing v 23.0.6 going down from v23.1 using the Creative Cloud app, ALL of my custom workspaces were DELETED. Considering this doesn't happen when going up a version, I wouldn't have thought this would happen going back down to the previous version (still CC 2019). No warnings were given that this would happen.

    1 vote

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  9. Workspace migration not working

    Illustrator v24.0
    Mac OS 10.14.6
    I thought it worked in previous versions. When I installed InDesign 2020, my 2019 custom workspaces were included. In Illustrator they are not included and I have to recreate them, which is a royal pain. Is this a bug or just a dropped feature?

    1 vote

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  10. reflect with alt key locks up illustrator (reproducible)

    When you press alt while doing a reflect, it locks up the entire UI of Illustrator and you need to restart.

    Please fix this

    1 vote

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  11. Illustrator window resizing problem

    My work window in Illustrator has a peculiar problem when I want to resize the window, after clicking in the bottom right corner the window grows much bigger (off screen) and so I have to resize the window even more than normal and my cursor as I do than is sort of on the middle of the screen and not on the corner as normal. Very strange. Only happens in Illustrator when Application Frame is turned off (which is the way I prefer).

    1 vote

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  12. Drop Shadow Bug on Modal Dialog version 23.0.6 (64-bit)

    When any additional option opens in the middle of the screen, it leaves the outline of its drop shadow after the dialog box has been closed. It will only go away if I completely restart my computer.

    This is a major inconvenience and it's unreasonable to be expected to restart my computer every time I want to browse different options.

    I've attached a screenshot showing the bug - I had the different stroke profiles opened. The issue happens when ANY option dialog box opens on the screen.

    1 vote

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  13. Bad translation in French for Embed a Linked Image command

    I wanted to draw your attention on a problematic/erratic translation in the french version of illustrator (formerly it was ok, up to CC) : when you want to incorporate/embed a linked image, you go to the links panel menu, and instead of having "incorporer l'image" (incorportae/embed the picture), the option is "image(s) incorporée(s)" which means "incorporatED images", which is wrong, and totally misleading/confusing as it means the same as the other option, saying "montrer les images incorporer" (show incorporated images).

    You really should correct this… and reactivate the possibility to incorporate images just by double-clicking an image in the links…

    1 vote

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  14. ILLUSTRATOR

    I cannot express enough or write enough about how terrible adobe is. I have to use it for work and my program constantly crashes leaving me recovery files which is fine except WHEN THEY DONT RESTORE. I JUST SPEND HOURS ON SOMETHING AND THE PROGRAM CRASHED WHILE I WAS SAVING AND DIDNT RECOVER ANYTHING. IM SO LIVID. ******* FIX YOUR ******** ILLUSTRATOR PROGRAM.

    1 vote

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  15. missing "incorporate image" function in the Links panel menu

    Mac os 10.13.6 illustrator CC2018
    I don't have the possibility to incorporate images in the links meny panel, the function/option is not even featured, it is missing…
    I checked online to see if this function had been moved elsewhere but apparently it should be there, so I guess I'm encountering a bug… and I need to incorporate the images…
    Thanks for your help

    1 vote

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  16. Constrain switch (chain link icon) appears as disabled when actually enabled

    The constrain switch for w/h in the Transform panel is broken. When the panel is open, the option seems inactive (chain with line through), but is active. Has to be clicked twice to be really inactive.

    1 vote

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  17. Double click on color picker in ver 23.0.6-Mac always clashes Illustrator.

    Select text box or object => double click 'color picker' => freeze. Need to force quit every time.
    MacOS= 10.12.6 Sierra.

    1 vote

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  18. Touch gestures stop working after using pen

    When I start Illustrator the finger gestures (two finger pinch etc.) work fine. After touching the screen with stylus, gestures stop working until restart. AI 23.0.6/Windows 10 1903/stylus AES on Lenovo Yoga

    1 vote

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  19. Adobe Sketch inaccurate. No Product against which to report

    Please See forum post entitled “Adobe sketch accuracy questioned”

    On iPad Air, iOS 12.4, Sketch 4.7.1 drawing occurs displaced from centre of stylus, toward to of device.

    Gave up using Sketch in Sep 2017 as this was a show stopper for me. I don’t understand how anybody can use it like this. It is such a fundamental issue that I cannot believe it has not been addressed. Others in the forum post discussion agreed it was a bug and the question seems to have been answered - it is a bug.

    Came back to look at Sketch again 2 years…

    1 vote

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  20. Show Character Alternates

    "Show Character Alternates" checkbox under the Type preference pane is not clickable. While trying to disable the annoying Glyph popup window I discovered that I cannot change this preference setting. I was able to change the setting by manually directly editing Illustrators preference file manually which reflects the change when relaunching the program, however it can not be changed through the UI.

    MacOS Sierra 10.12.8
    Illustrator 23.0.4

    1 vote

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