Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
337 results found
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Can't create new artwork
new button and menu item just start dialog box so can't create any new artwork from scatch
2 votes -
Adobe Illustrator recovered files... but they're not showing up, anywhere.
Adobe Illustrator recovered files... but there not showing up. And not in a Temp Folder. I tried restarting the app and it says that it was recovered. But when pressed ok nothing shows up.
1 vote -
Recent section in New Document dialog is empty with the newest update
Latest updates cause a problem when creating a New File. The history of past artboard sizes is being wiped out on startup leaving only preset formats to choose from. I do not use any of those, I often use a 50"x100" to design in and would just click on it when needed in the large pane. There is now not even an option to customize the new file unless you choose one of the useless presets and modify it, this slows down production and is annoying as ****. This appeared in the update yesterday and is still there today- I…
1 vote -
I saved my file. Next day I see, artboard 3 with all its contents have vanished!! I never deleted the page!
I saved my file. Next day I see, artboard 3 with all its contents have vanished!! I never deleted the page!
1 vote -
Copy Paste in place puts the art at a wrong placa
Copy/ Paste in Place does not work. I selected an Artboard, but it never got pasted into the !selected! Artboard, but in any other artboard, the original Artboard, or outside. Illustrator 2025 29.1 MacBook Pro M2, 14.6.1 (23G93)
1 vote -
Locked guides not moving with the artboard with Move Locked and Hidden Artwork with Artboard enabled
Locked guides are not moving with the artboard, despite "Move Locked and Hidden Artwork with Artboard" being enabled in Preferences > Selection & Anchor Display.
1 vote -
Contextual Task Bar Preventing Artboard Creation
Normally when you click on an object you can create an artboard to fit to that graphic. However, when the Contextual Task Bar is open it bugs out and doesn't allow this.
1 vote -
1 vote
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An empty document that makes Pathfinder Unite fail and a bounding box to become loose
I am sending you an empty Illustrator file that leads to Illustrator starts to glitch badly. These are not Illustrator glitches, but a change in Illustrator's behavior due to the open document. But behavior of the App that depends on open document is a bug itself isn't it?
This document is completely empty. And how can error be reproduced? Below are 2 examples:
The Unite operation does not work:
1. Open the document.
2. Create 2 intersecting rectangles.
3. Apply Pathfinder / Unite.
4. The operation is unsuccessful.Image rotation does not work:
1. Open the document.
2. Import any…1 vote -
Dimensions of this page are out of range
The original file i used to make a back wall design has worked for years now and every time i update it, it still works. UNTIL NOW. The image REFUSES to save as a PDF or anything, as it says the dimensions of this page are out of range... EVERYTHING is within the canvas but still refuses to work. If it saves as a PNG, it cuts off part of the sides, EVEN if i shrink it down WAY smaller into the box, it STILL cuts off stuff in the PNGS. What is wrong????? AI its self keeps freezing... yes…
1 vote -
Guides duplicate and fly away when grabbed
When I grab a guide (square made by me, not ruler) by the edge and drag it, it duplicates and the double is flying away, kind of like a floater in your eye
1 vote -
New Document has strange green lines, rulers, checkered background, and second artboard
My Illustrator recently updated to 28.7.1
Now, when I create a new document in Illustrator, the artboard/working area looks like the attached file.
I'm confused at what this is and the checkerboard background is messing up my vision!!
How do I go back to the plain dark gray work surface with WHITE artboard view?
Also, when I am trying to create 1 artboard, it keeps creating 2 artboards...one filling the whole background and 1 the size that I specified....
1 vote -
Illustrator crash when saving on cloud, and the file did not recover
SOS. Recovery should work every time.
1 vote -
パッケージ 書き出しについて
作成データをパッケージ化するとリンクファイルを書き出す時とそうでない時があります。
パッケージオプションで「リンクをコピー」「再リンク」にチェックいれています。時々リンクフォルダが作成されますが、一部のリンクのみです。
作成データをクライアントと頻繁に共有しますので、改善をお願いします。
1 vote -
Copying elements undos artwork name changes
Copying an element (regardless of what it is) will cause one of the artboards to change it's name.
There doesn't seem to be an logic to which artboard gets changed. In one file with 30+ artboards the it was somewhere in the middle.
The files are created using this template file: https://drive.google.com/file/d/1nzcO96j5o6T1Vanunp3_AF2Iq6wqefHs/view?usp=sharing
System:
MacBook Pro 16-inch, 2021
Apple M1 Pro - 16 GBIllustrator: 28.5
1 vote -
画板导出图片后缀命名规则不一致
画板导出图片后缀命名规则不一致
1 vote -
SVG Imports with missing/changing colors
This svg file opens correctly in browsers and even converts correctly in Inkscape, but in Illustrator all the colors change.
I'm using the latest illustrator as of May 2024 on Windows 11.
I tried attaching the SVG file but it gets removed for not being supported, nice...
1 vote -
New file closes when I create a document
Can't create a new file, the tab closes instantly and I can't choose the size and create it
1 vote -
Any document created using Film & Video document profile gets a second 14400×14400 artboard
When creating a new document in the HDV/HDTV 1080 or other Film and Video-related workspaces, the artboard is initially created with the correct size. However, as soon as you add any object to this workspace outside of the borders of the artboard, a new artboard is automatically generated, and it is massive. This forces the user to manually remove the second artboard, which is unnecessary.
1 voteThe second artboard is not a bug, but a specifically designed behavior for later import to AfterEffects. It gives AE enough room to avoid clipping of the layer content to the main artboard size (basically a dummy for a pasteboard).
Here is a quote from The Adobe Illustrator WOW! Book (found here: https://graphicdesign.stackexchange.com/questions/146842/huge-unwanted-artboard-created-by-default-in-adobe-illustrator-cc-2020):
Тo create a composition to import into After Effects, use the Video & Film Document Profile (Film & Video in CC). This creates two artboards — one large artboard that serves as a "scratch" area for objects used later in AE, and one sized for your chosen video format.
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Artwork moves separately from its artboard when Undo is called
when you move an artboard and have 'move artwork with artboard' checked in the properties panel (and in preferences) everything works going from point A to B. Unfortunately when you want to undo your work and use the key command 'command z' the artboard moves back to its' original location but the artwork does NOT. you have to use 'command z' several more times for the artwork to reposition itself to its original position. This makes no sense. why are 2 items that were moved at the same time in one pass not reposition themselves (back to pt. A) in…
1 vote
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