Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
147 results found
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Linked Illustrator files not showing properly
Some linked Illustrator files show up with extra type or completely blank.
2 votes -
Linked image file extensions are truncated after saving and reopening (.PNG becomes .PN, .PDF become .PD) in Illustrator 30
When working with linked raster assets in Illustrator 30 on macOS, the file extension of linked images may be truncated after saving and reopening the document. For example, a file originally named image01.PNG will appear in the Links panel as image01.PN, causing Illustrator to report the link as missing. The original file remains unchanged and accessible in Finder.
This issue did not occur in older Illustrator versions (notably 25–26). Because these versions are no longer available for download in Creative Cloud on macOS, there is currently no stable workaround other than embedding images, which is not feasible for large projects.
…
2 votes -
Images embedded disappear after reopening the file 2025
This problem has been occurring for a few weeks: when I reopen a file containing embedded images, they disappear, turn white, or turn the original image color.
In 15 years of using ILLUSTRATOR, this has never happened, and it's truly annoying. Some files contain more than 50 images, and if a small one disappears, it's unmanageable.
The strange thing is that it doesn't happen with all files; it's random.
I'm working with Illustrator 30.0, but the same thing happened with 29.8.3.
Looking through various forums, you may already be aware of this problem.
Please fix it, as we pay a…
2 votes -
Documents preview not updated properly in Indesign
When I save an Illustrator file, import it into Indesign, then make changes to the file, save it again and update the link in Indesign, some parts are not updated in the preview (see attached image). This doesn't happen every time, seemingly at random.
I have resolved this by first saving as an older version and then again as latest version, but that's not a real solution.
Somebody told me to uncheck 'Save in background' in settings, this also solved the problem but again, is not a real solution.I have this problem simultaneously with the (already known) problem where…
2 votesThe related issue (Duplicate layer – http://illustrator.uservoice.com/forums/601447/suggestions/50611952), which might have been causing this problem, has been resolved, and the fix is now available in our latest beta version, 30.2.12.
We kindly request you to update and share your feedback.
We sincerely apologize for any inconvenience caused
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画像配置の際のフォルダ When placing or relinking images, Illustrator no longer remembers the folder location
画像配置の際、複数回使っている同じ画像でもフォルダを記憶してくれず、大変に困っております。
以前のように、一度フォルダを指定したら同じ場所を自動的に参照してくれる仕様に戻していただきたいです。
制作作業において非常に不便で、効率に大きく影響しています。When placing or relinking images, Illustrator no longer remembers the folder location — even for multiple links that use the same image.
It would be very helpful if Illustrator could once again remember the previously used folder, as it did before.
This current behavior is extremely inconvenient and has a serious impact on workflow efficiency.2 votes -
Generate Image says the the prompt is against guidelines
So I asked the system to generate an image. Oddly it’s against guidelines, but getting absolutely no problem in Adobe Stock. Why??
2 votes -
Linked images (with embedded profiles) shift color when embedded
Embedding an Adobe RGB (or any profile that is different than the current document profile) image (jpeg, png, tiff) in an sRGB Illustrator 2025 document gives a different result than with an Illustrator 2024 document.
When Profile warnings are checked in the Color Settings, the warning dialogs are different between 2024 and 2025
2024 warns for a Paste Profile Mismatch and allows to “Convert.(preserve color appearance)”
2025 warns for an Embedded Profile Mismatch and wants to “Use the embedded profile (instead of the working space)”.
When embedding in 2024 the default is “Convert” (which tries to keep the color appearance…2 votes -
Embedded Grayscale Image Inverts When Unembedded from Illustrator 29.8.1 and Opened in Photoshop
I’m encountering a consistent issue with Adobe Illustrator version 29.8.1 on Windows 10 (64-bit) involving grayscale images.
When I unembed a grayscale image from an Illustrator file and open it in Photoshop, the image appears inverted (as a negative — colors reversed). This only occurs when the embedded image is in grayscale mode. Color images do not seem to exhibit this problem.
This behavior did not occur in previous versions of Illustrator and seems to be specific to version 29.8.1.
Steps to Reproduce:
Open an Illustrator file (v29.8.1) with an embedded grayscale image.
Unembed the image.
Open the resulting file…
2 votes -
TIFF画像が反転した色で配置される / TIFF image get placed with inverted colors
OS: Windows 10
Illustrator: 29.7.1(64-bit)画像(TIF)を読み込んだ際に、白黒が反転してしまう。
以前は問題なく読み込めていた。2 votes -
More than 1 Placed Item that has been named loses name in 29.6.1
Place 2 linked items. Rename each item in the layer panel to Item 1 and item 2. Save File as Template or Document. Reopen. Only the first name appears. The second appears as <Linked File>. Any others also are renamed to <Linked File>. This is crucial to automation of template files to replace linked files and needs to be fixed! Have no issues with 29.5
2 votes -
When revealing a link in Finder/Explorer Illustrator opens the folder but doesn’t select the file, unlike InDesign does
Unlike InDesign, this function does go to the folder, but it doesn't select the file.
I assume this is a bug and not how Adobe intends it to work??
I don't buy the idea that "I really doubt Illustrator can SELECT the file in the Finder / Explorer... I bet it’s something outside of its capabilities and both OS don’t really offer an integration like this".
Why is it that InDesign can do this if there's some inherent thing blocking this functionality?
2 votes -
File with links to the same filename, when folder is moved, tries to open itself
Suppose a file X have links to file Y with the same name but in other folder. If you move the original file so Illustrator can't find Y, it then tries to open the filename in its own folder and find the file itself (X). Multiple links cause the message "the file is already opened"
2 votes -
Confusing repeated profile mismatch warning
When drag and drop is used to place an image into an Illustrator document that has a color profile that is different than the image, Illustrator will link the image and will not warn for the profile difference, even if the profile mismatch warning is checked in the Color Settings.
Using the Place command it will give you a warning about the Profile mismatch.
When the document is saved and opened, Illustrator will start to warn for an Embedded Profile Mismatch and say that the document has an embedded profile that does not match the current RGB Working Space.
This…2 votes -
Embedding linked EPS files in an over-sized artboard cause them to shrink to 10% and moves
When using an over-sized artboard, when I embed a linked .EPS - the .eps is scaled down to 10% of the original size AND it is moved to a seemingly random location on the artboard. This only happens with .EPS files. .AI and bitmap files are fine - they stay in the correct location and correct size.
2 votes -
The "Placement options" in the document have been replaced with the computer's final settings
I placed an 'img-1.ai' picture in Document-A with the placement option set to Bounding Box.
After saving and closing it, I created a new document, Document-B.
In Document-B, I placed the 'img-2.ai' picture with the placement option set to Bleed.
After saving and closing Document-B, I reopened Document-A.
The placement option for 'img-1.ai' had changed to Bleed.Why does the placement option not follow the document but instead follows the last-used setting?
If I send the document to the client, they will see the incorrect layout.2 votes -
Linked ai file being cut off
a Flattened tiff is opened and then saved in illustrator with a mask as ai. It is placed in another ai. file and when that happens part of the image is cut off, and its not part of the mask. I tried making sure there was only one layer in photoshop and in illustrator, resaved it different ways and still comes out the same. seems to follow a few particular files and sometimes appears all black or part of it black or just cut off. the files are no different than the ones that do work.
2 votes -
File adding images unnecassarily in file
When i reopen a file, illustrator has duplicated and randomly placed (and sized) images from within the file or even doubled the link that was in place. It adds an additional image for each link in the file and also asks them to be relinked! Very frustrating having to look through and clean up the file.
2 votes -
preview for tif images does not change after embedding
I use Illustrator 2023 27.0 on Mac book pro with macOS Monterey Version 12.5. When placing tif images the preview shows a low resolution image (individual pixels are blurry). This should normally be corrected once the image is embedded. But in the case of tif images this does not work it stays in the preview stage even after embedding. However, when printed it shows the correct image. Therefore there seems to be a bug which does not show the correct state of tif images after embedding. This bug is specific for tif images since it does not show the same…
2 votes -
Bug fix: The odd placed linked image changing size or position or both, on opening.
The odd placed linked image changing size or position or both, on opening.
2 votes -
Changement de couleur à la réouverture de de mon fichier
Bonjour, depuis 2 ou 3 jours, à chaque fois que j'ouvre un fichier mes image en PNG sont comme en "négatif" ou avec un fond jaune. Pas toute les images c'est aléatoire.
Je suis sur Macbook pro m1 13" de 2020. Ma version Illustrator est 26.3.1
Je
2 votes
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