Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
153 results found
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Incorrect Future Dates Displayed in Links panel on Illustrator 29.5.1 with OS Sequoia 15.4.1
The Dates are NOT correct in the Links pallets. Not only does it say the same for the creation & modification dates. It is from the future 2040?
Please fix this.I am using OS Sequoia 15.4.1_ Illustrator 29.5.1
My time is set up to EST on my iMac 24inch M1 2021.I create the files... It doesn't matter what file or what link is placed. If I select any link in any file I have created over the last 4 years... They all say the exact same date — Feb 06, 2040. Files that I created in back in…
1 vote -
Corrupt clipboard image view
Images pasted from the clipboard that are embedded in tif format become corrupted. When working with an embedded image from the clipboard, after a while, when moving an element or zooming in or out, the image becomes corrupted, rendering it unusable and unrecoverable. The images usually end up as shown in the screenshot. This has happened to me several times.
I'm working on a 2023 Macbook Pro M2 Max with 32GB RAM and macOS Sequoia 15.4.1 using Adobe Illustrator 29.5
1 vote -
Importazione file illustrator nuova versione
Il file generato o salvato con l'aggiornamento finale di Illustrator su ID appare col fondo. Inserisco il vecchio file e il nuovo file ultima versione nello screenshot è visibile la differenza. è un problema di Illustrator evidentemente.
Mac Ultima versione, Adobe aggiornata tutta suite1 vote -
Error Illustrator no encuentra los archivos enlazados
Illustrator está fallando al reconocer los archivos enlazados, no los linkea en autámatico al abrir el archivo por más que esté empaquetado. En oficina ya son 3 computadoras Macbook Pro M3 que estamos teniendo ese problema desde la última actualización.
1 vote -
CPU Preview Forced when Apple Wide Color images placed
Bug:
- Place a linked image into an illustrator file that has a color profile of "Apple Wide Color Sharing Profile"
- Note that the preview mode switches to "CPU" and you are unable to switch back.
- Restarting Illustrator has no positive effect.Workaround:
- Change the color profile of the placed image to something else like "sRGB IEC61966-2.1" and restart Illustrator.Expected Behaviour:
- Placing an image of any color profile does not change the view mode - - OR - - Illustrator should warn the user that the incoming image contains a color profile that Illustrator will…1 vote -
Message Unable to read your file appears
If any image is imported into the software, it does not appear, but this message appears.
1 vote -
Error [!IMP] al importar archivos o imagenes
Aparece el Error [!IMP] al importar archivos o imágenes
1 vote -
Outlined text corrupting in "placed" logo files
AI logos with outlined text are being clipped/thinned/skewed when placed in both Illustrator and InDesign in 2025 apps.
Can we expect a fix in an upcoming update soon?1 vote -
「連結」視窗中，選取「多個連結」並按「重新連結」鈕之後，圖片未更新
此次是要更新.ai檔內所有相同圖片的解析度，
因此於「連結」視窗，「多選圖片」並按「重新連結」。然而，先於photoshop調完解析度後，
以下兩種方式都 無法反映 更新後的解析度：1) photoshop內變更完檔案，ai自動跳出「是否更新連結？」視窗，點確認後、跑圖，圖片還是維持舊連結檔狀態
2)「連結」視窗中，選取「多個連結」並按「重新連結」鈕之後，跑圖，圖片還是維持舊連結檔狀態
最後用一個方法可以 正確更新 連結圖檔：
3) 於「連結」視窗點擊「單獨圖片」，重新連結、跑圖後是正確更新的連結檔解析度；但這等於需要一張一張點擊
1 vote -
Large placed TIFFs fail to preview
Here's my original post from May '23. The issue still exists.
In the many months since, this has cropped up many times and I've had to find workarounds each time. Today is no exception - today's is a flat (not transparent) file 48640 × 26442px, CMYK. Preview fails without Rosetta; Rosetta succeeds in making a preview (but doesn't always, per discussion in the linked thread).
1) Current hardware: 16-inch 2023 MBP. Apple M2 Max, 32GB Ram. Sonoma 14.6.1.
2) Illustrator version 28.1
3) placed a large TIFF
4) expect a preview, don't get one
5) happy to upload files if there's…1 vote -
Illustrator freezes when selecting links & switching documents with placed images
When working on a file that has a few placed images, Illustrator freezes for about 45 seconds when selecting different links in the links panel. This also happens when switching between open documents with placed images. To recreate the problem, I reset the preferences on the latest version of Illustrator, opened 2 files with lots of placed images, then selected different images and switched between the two open documents. Sure enough after a couple of minutes Illustrator started freezing giving me the beachball for about 45 seconds. This bug has only started happening in version 28. I reverted to version…
1 vote -
Image resolution differs depending on image orientation
When placing an image in Illustrator, the image format is HEIC, and in portrait mode or landscape: The landscape picture shows the amount of ppi as 1 logical number. The portrait mode picture shows 2 numbers for ppi, and they are totally different.
1 vote -
Unable to place image files of any kind into Art Illustrator
Illustrator v 28.4.1
When trying to place or drag an image file into AI I get the error message "unknown format and cannot be opened" or "in a format which can not be placed". These are all existing files that I have used many times. I tried EPS, JPG, and PNG. It will not allow any new images. In addition, the image files in my existing files are now broken. Attached are the errors I am getting for the new files1 vote -
Embedding images in SVG is not working
I'm trying to embed some images in my SVG. When I do the process by clicking on the menu option "Embed images", it looks like it's working, but after saving and closing the file, when I reopen it, the image is linked not embedded.
I tried with AI 2021 and 2024, but it also happened with other files.
1 vote -
Fix the error "The operation cannot complete because of an unknown error. (PARM)" when importing JPG files
You need to Fix the error "The operation cannot complete because of an unknown error. (PARM)" when importing JPG files
JPEG files work fine but not JPGs
1 vote -
Nested Linked AI Files don’t display proper fonts
Nested or linked AI files inside other AI layouts are not letting the fonts come through. It renders to default font.
1 voteAs per the comment, the issue was with a font manager program (this time Typeface for Mac specifically), and fonts not being fully activated.
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Replacing or updating an image often results in crashes
Mac mini
Apple M2 Pro
32 GBReplacing or updating an image often results in crashes.
Before crashing, it loses the preview and can't be restored until closing and reopening the file. But even so, the crash is coming.1 vote -
Can't Link PDF
Cannot link PDF into an AI file. When opening the file an Unknown error is detected. Help us investigate further....
However opening Illustrator in a Intel based version on the M1 mac it will open without issue. However as this feature apparently is going to be removed it will cause major issues for me.
This needs to be fixed.1 vote -
Unembedded image looks blank or sometimes appears as a black box
Unembedded image looks blank or sometimes appears as a black box. The same is in the exported file too.
1 vote -
Using blending modes with embedded images now gives darker colors
In version 28 transparency in embedded images doesn't work the same way it worked in version 27, thus making impossible to use older files with the new version.
Transparency (as in soft light, overlay...) gives a different result, usually darker, flatter.
Looks like the issue is with embedded images, not linked, but since I need to use images in patterns I need to embed them.1 vote
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