Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
65 results found
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Smart Guide glitch
I am making icons in Illustrator.
- Created a 1000px x 1000px file.
- Set horizontal & vertical guides at midpoints - 500px, so the intersection is accurate centre of the document.
- Using the pen tool, I hover to get the smart guide to snap to guide. BUT!!!! It snaps at position 500.5px not 500.0p.x Both horizontal & vertical are affected.The picture shows the "smart guides" assisting at the wrong point. The cursor vanished for the screenshot, but is hovering on "intersect".
I reset Illustrator settings & started a new file with no other items. Illustrator V 24.3.…
1 vote -
Snap to point not working
Mac OS High Sierra 10.13.6, Illustrator 24.2
Selection points no longer seem to appear on hover and snap to point isn't working even if I quit the app and restart.
This is getting kind of ridiculous - trying to work is frustrating if you need to be precise with something.
1 voteIf you are still having problems with this, please provide a test file and a small video showing the exact workflow and the combination of options used. This would help to start investigation.
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Alt+drag to duplicate from center not snapping to grid
As described, if you Alt+drag object to duplicate from center point, it won't snap to the grid. If you drag not from the center point, it will snap normally.
Is this a feature or a bug?Feel free to watch the example video below.
1 voteThe team reworked the way Snap to Grid works, and now the same configuration of squares would snap as expected — no matter what you grab, edge or center or fill.
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Can't move an object less than 1 pt
When I drag an object to move it, it will move in increments of 1pt (e.g. I cannot move it 0.5pt).
1 voteI am closing the ticket due to lack of response.
If you are still facing issue after Nitish’s suggestion, please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.Thanks
Anish Kumar
Illustrator Team -
Expanding strokes lose ability to scale equally
After expanding a stroke, when I shift + transform and scale, it does not scale equally on all sides.
1 voteRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh
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