Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
33 results found
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the documentation website shows the documentation for a brief moment then redirects to a ******* sign-in page. I hate that
i just need to read an answer to access some basic functionality in this baffling inscrutable ever-changing nightmare monstrosity, and the official documentation site has started redirecting to a sign in page and the back button doesn't work. i feel like you should know humans experience this and experience anguish because of it every day. i /know/ that this happens because someone needed to make a number go up in a spreadsheet. sincerely, **** that person with all my heart. thats my idea
everyone else have a good one1 vote -
Illustrator 2023 (27.1.1) help -> user guide -> search doesn't work
Illustrator 2023 (27.1.1) help -> user guide -> ...helpx.adobe.com... search doesn't work on MacOS Ventura - Firefox 108.0.1
1 vote -
Tutorials in Czech have disappeared
After installation WIN11 - practical lessons in Czech have disappeared, the program cuts.
1 vote -
BUG: Can't downloaded .ai file by adobe site
when I try to download the file proposed by adobe "final-flora-design-sample.ai" in creating 3D graphics in illustrator, it gives me an error. After I say "allow" on the site, I get an error on creative cloud. I have all free access to download from the adobe site... at every download attempt it offers me the same error
1 vote -
Helpx practice files not loading in Ai
I am trying to go through a helpx tutorial to learn illustrator. I downloaded the practice file on helpx but am getting an error when trying to open it in illustrator.
1 vote -
After the new 25.4.1 version, Learn Function and Interactive Tab doesn't work anymore.
The Learn Tab is currently blank, and it's an obstacle to learning the Illustrator.
Windows 10 Home x64
Adobe Illustrator 25.4.11 vote -
"Color A Vector" learning practice page comes in already completed instead of a prepped canvas.
"Color A Vector" learning practice page comes in already completed instead of a prepped canvas, so nothing changes when proceeding through the practice steps. This causes confusion and wasted time because nothing was changing as if I was doing something wrong. I added a few screenshots to show some of the steps, and where the picture was already at the desired settings to complete the steps. Could this be fixed so that I am actually creating the image? I left my best contact email which is different from my business email linked to my account. I am using a Toshiba…
1 vote -
Help > Illustrator Help goes to marketing page
Selecting Illustrator Help from the Help menu no longer links to Illustrator information and search links, but goes to a generic CC marketing page. From there, there is no clear path, and it requires at least two more clicks, in addition to having to figure out which are the appropriate links to follow. This is not helpful, and takes time away from productive work.
1 voteHelp > Illustrator Help now opens the Discover panel, with the immediate in-app access to articles, with the search option.
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1 vote
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I bought the adobe Illustrator but can’t access the tutorials
I bought Illustrator but cannot get the tutorials but I can use Illustrator but the tutorials would help but you think every one has a photographic memory or I don't know why cannot cause need to get started or I cannot keep paying monthly
1 votePlease visit the tutorial URL directly as Jeff mentioned earlier.
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Welcome page doesn't seem to work
Clicking on the 'see what you can create' or 'swap colours' panels does nothing on my windows 10 machine in Illustrator and InDesign. I like the idea of this though!
1 vote -
User Guide Correction - Broken Links
The section of the user guide called Painting > Gradients is full of nothing but broken links. https://helpx.adobe.com/illustrator/using/gradients.html
Your links all just forward to http://create.adobe.com/ and http://tv.adobe.com/vi+f1586v1019
which isn't helpful at all if you're trying to read the user guide in any meaningful way. Of course I can google ways to use the gradient tools but I came to you for the definitive "adobe prescribed" version of information as a way to prepare for your ACE exams. I know I'm not the only one who does this to bone up so if someone could help fix broken links it would…1 vote -
Text in Old Jazz and Blues template is not concentric
Your recent Free template "Old Jazz and Blues" obviously is a poor design because the text on line pieces are not concentric, which presumably is what the artist intended. This free template is consequently quite useless for a professional designer.
1 vote
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