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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7722 results found

  1. Overprint bug. Overprint check stays on

    Overprint check stays on, even when overprinting object is deselected. This causes confusion when printing.

    2 votes

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    0 comments  ·  Print  ·  Admin →
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  2. New Layer button change now inserts new layer BELOW active layer

    With the addition of the button for adding a new Sub Layer, the current button for adding a New Layer now adopts the same behavior of adding a layer BELOW the current active layer, opposite to what was legacy behavior before.
    I checked, and dragging a layer to the New Layer button to make a copy still deposits the new layer copy ABOVE the current active layer, so something isn't right with the new change.

    That said, nice new option I didn't realize was there in the New Sub Level button, convenient, thank you.

    2 votes

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  3. Lost extra Pantone Colours after Illustrator 2021 update

    I have registered a Pantone booklet and downloaded the PANTONE colour manager to gain the extra missing Pantone swatch colours. This was working fine but after the 2021 update I have lost them.

    I have tried going back into the Pantone Colour Manager and re-updating the newest colour books I want (PANTONE Solid Coated-V4 and PANTONE+ Solid Coated-336). But the Applications to apply them to as options are only InDesign and Photoshop. If I click the + button below to Add Illustrator to the list, it says I have to click the Browse button and locate the Illustator.exe file. I…

    2 votes

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  4. Illustrator 25.0 slow and laggy

    Since upgrade things very slow. Also cannot move objects in small, precise moves.

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  5. Previews Stop Functioning.

    After Illustrator has been open and multiple files are open on tabs the previews on the artboards stop functioning. Opening new files don't function correctly either.

    2 votes

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  6. Objects stuck in RGB colour space in a CMYK document

    I'm working on a print document in CMYK and reusing some elements from a file created in RGB. When I go to change the colour of the text for example in the new CMYK doc it refuses to let me change the object to CMYK.

    For instance, I want the text to be 85% K but whenever I input these swatch values it automatically switches back to RBG (R77 G77 B79).

    This has been happening in Illustrator on my desktop for months, it's something I run into almost daily even after updating the software.

    2 votes

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  7. Crashing when trying to save file

    Sometimes when I'm trying to save my progress on a file, it crashes and doesn't create a recovered file or anything. I've lost a lot of work.

    2 votes

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  8. Fonts dropdown is not showing any fonts

    My font dropdown is no longer displaying any fonts, I updated to the most recent version. While researching it looked like this was an issue a few years ago...did this issue come back again or is mine broken?

    2 votes

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  9. AI v25 causes error message at launch of Illustrator

    AI update is causes an error on launch. message box can be dismissed and program continues, but it should not happen. Rebooted machine, but it continues to happen, can I go back to AI 2020?

    2 votes

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    0 comments  ·  Launch  ·  Admin →
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  10. Must Sign In EVERY TIME we open the app!

    Folks,

    Within the past several weeks (and never before) we have to re-Sign-In every time we open an app! Even if we close it for 30 minutes and re-open, we have to re-enter our email and fetch our password.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  11. My color theme isn’t working. it just appears to loading since forever

    my color theme isnt working. it just apppears to loading since forever

    2 votes

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  12. Adding swatch to Libraries automatically creates spot color

    Adding a swatch from Illustrator into a Library automatically turns the color into a spot color. I need it to be a process color.

    2 votes

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  13. Copy Bezier pen behavior from After Effects

    In AE, we can hold down the alt/option key to instantly break smooth anchor points. In other words: Dragging a control point while alt/option is down, enables separate manipulation of the control point (breaking it).

    This is way more effective than selecting a separate tool. Maybe this can be added, since alt/option has no function at the momen. (and because in a suite - one would expect similar tools to work the same ;-)

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  14. Save for Web Preview

    This has bugged me for a very long time. When exporting, often the image looks like it will be missing a pixel width along the edge unless you increase the image size to go over the artboard vs. exactly fitting the artboard.
    I check the dimensions of the art and, for example, it's 1920x1080 perfectly aligned in the corner at x=0 and y=0, yet you can see the missing pixel along the left edge. And, if I export it, it indeed is missing the pixel.

    2 votes

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  15. Arabic / Hindi Diacritical Marks Editing Problem/Bug in Illustrator

    HINDI / ARABIC SPEAKERS PLEASE HELP! Theres a huge problem or bug in illustrator i think... After I inputted the Diacritics (not full letters but symbols) for Arabic / Hindi (Devanagari) , I could not edit them. The type box for these Diacritical marks automatically disappear and can not change / edit / move them afterwards. This doesn't happen with other letters in the Arabic / Devanagari script hat are not diacritical marks - which i could select, move and edit on AI... (notice the messy Arabic diacritical marks on keys Q-W-E-R-T which i could not edit, and on keys…

    2 votes

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  16. Illustrator crashes when saving as CC (legacy)

    1- MacOs Mojave 10.14.6, Illustrator 25.0
    2- I need to send a file to a friend with an older version of illustrator that can't update due to his operating system not being compatible with latest versions.
    3- I expect an illustrator CC compatible file to be saved.
    4- Illustrator suddenly crashes without warning.

    2 votes

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  17. Permanent side scroll

    When I start a new file or open an existing file, the artboard side scrolls automatically to it's outermost edge. I cannot work on any file.

    2 votes

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  18. 2 votes

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  19. Illustrator 25.0 color not right

    This is NOT an IDEA it's a bug.
    Colours in the newest version of illustrator are wrong.
    Attached is a screen grab of the file in 25.0 and work uploaded from the same file (previous version) on a web site. We've been through all this before with previous updates… why such shocking inconsistency with a professional product?!

    2 votes

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  20. SVGs opened in Illustrator don't include blend modes

    I created an SVG in Illustrator that has some layers using the blend mode "overlay". I export out the SVG and it looks perfect. If I open that SVG in Illustrator it turns the blend modes into "normal" instead of "overlay".

    2 votes

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