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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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977 results found

  1. Bottom of menu not visible when windows taskbar is located at the top of the screen

    The bottom of large menus are not visible when the windows taskbar is located at the top of the screen.

    1 vote

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  2. Change size rotated objects swaps controling points

    Hello, in some case illustrator starts behave like is shown in the video. When you want to change size, illustrator switch width and height control point

    https://youtu.be/TlV8cPXpEeg?t=132

    1 vote

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  3. 1 vote

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  4. report a bug

    Mac OSX 10.15.3, on a MacBook Air
    I have 2 screens. Built in and Cinema Display (It's stacked above).
    When Illustrator is expanded to full screen on the Cinema Display, the fx button doesn't show it's menu option. If the application window is less than the full height of the screen, it shows up. Note: My Appearance panel was at the bottom of the screen, so the fx button is at the bottom of the display.

    1 vote

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  5. Reporting error on translation to Spanish

    I want to report a translation error (Spanish version) in the last version of AI that I've installed.I cannot find where to report it in the web, through a form or similar, so I decided to publish it here. I will write it in Spanish because is related to the Spanish version.

    Cuando intento aplicar un nuevo efecto "transformar" a un objeto que ya tiene ese efecto aplicado, me avisa que:

    "Esto se aplicará a otra instancia de este efecto.

    Para editar el efecto actual, haga doble clic en el nombre del panel Aspecto."

    El panel en cuestión, no se…

    1 vote

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  6. Changing/removing "View using GPU/CPU" does not take effect.

    I use the command + e shortcut for another function, but no matter how many times i remove or change this shortcut from "View using GPU/CPU" it immediately reverts back.

    1 vote

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    It got resolved by assigning the new shortcut for 'View using GPU/CPU' / removing the old. Can be treated as a solution, but it’s still unclear how Illustrator allowed two identical hotkeys exist at the same time (usually a warning gets displayed, and the older command gets blanked). So if anyone has the same problem — please comment.

  7. Illustrator 2020 v24.1.1 - "Real-Time Drawing and Editing" can't save new symbol

    I tested the new Real-Time Drawing and Editing feature today and found that once I finished my drawing, dragging it over to the Symbols pane to create a new symbol as I normally would resulted in the attached error.

    This was the first bit of work I had done since enabling this new feature so I suspected it was the cause and I moved on to two other projects to confirm. One of those worked correctly - the simpler project - and the other did not. So two out of three drawings could not be turned into symbols, and the…

    1 vote

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  8. Cannot maximize, minimize, resize, or close the program because the top bar is MISSING

    "Application Frame" doesn't exist in the Window drop down and that is the ONLY advice you give to fix this bug. I can't even use the program until this issue is fixed so it's useless paying for CC

    1 vote

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  9. Home page + document bug

    [BUG] When I return to the "Home" window, the GUI shows in a smaller area on the screen. If I proceed to open any document or create a new one, the window is inoperable and no UI shows up. I then have to restart AI to restore functionality.

    1 vote

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  10. My flyout menus in AI no longer work unless I am holding down the control key

    My flyout menus in AI no longer work by clicking them, unless I am holding down the control key. This started while I was working in Illustrator and has persisted, in spite of reloading AI and restarting CC and my computer.

    1 vote

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  11. 1 vote

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  12. Color Swatch panel: stroke and fill color switcher missing

    The double arrow for switching the stroke and the fill color is missing in the color swatches panel. It is there in the tools and it is there in InDesign but missing in Illustrator.

    1 vote

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  13. BRING BACK FUNCTIONALITY OF ACTIONS

    As we all know all too well, the "engineering team" adds to and removes features from AI, apparently completely without considering its effective use or convenience.

    Their latest trick: many operations won't record automatically anymore in Actions going from v23 to v24. Please bring that back.

    Functions not recorded anymore so far:

    – Create text frame
    – Cmd/ctrl-0 Fit Artboard in Window
    – Save As (including location, file type eg PDF and its settings)
    – Close

    I you find more please add them to the list.

    I'm getting so tired of this ignorant behaviour!

    1 vote

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  14. Layer arrow disappear

    Sometimes when I click on a layer arrow to hide the sub-layers, the layer arrow disapper and I cannot click it anymore. To make it reappear, I have to select another layer.

    Version: 24.0.2 (64 bit, Windows)

    1 vote

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  15. Scrollbars missing - Windows 10 - build 23.1 (64 bit)

    The scrollbars are missing when I open a file with multiple artboards. I see the zoom percent and artboard navigation inputs but they are floating almost 150px above where they should be. I've attached a screenshot of what I'm seeing.
    This issue only goes away for the current session when I fiddle with the UI settings, but comes back when I next start Illustrator.

    1 vote

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  16. Welcome screen doesn't show

    Hello,
    I'm using windows 10 and Illustrator 24.0.2.

    Whenever I'm launching Illustrator, without opening a .ai file, my welcome screen doesn't show at all. I can start a new project fine but I still need my screen to show. And yes the setting to show the welcome screen is checked.

    1 vote

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  17. Escape button missing text box

    The Escape button does not work (is not there at all) on the touch bar on 24.0.3. When you are in tool-free mode, you cannot escape out of a text box any longer because the Esc button is missing completely now.

    1 vote

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  18. Opening screen

    Illustrator 24.1
    macOS, Catalina, 10.15.3

    When opening Illustrator I'm presented with the home/opening screen which shows (in my case) latest files used. But regardless of how big I make that screen it never shows coreectly all the thumbs (some of them are cut-off) and there are no scrollbars to either scroll down or to theright to see everything. Would be nice if that is designed in a responsive way.

    1 vote

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  19. Collapsed panels don’t open

    Panels not expanding... Mac OS X Catalina 10.15.2, Illustrator 24.03

    1 vote

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  20. File/Place… + "Go to folder"

    In previous version the Finder command "Go to folder…" worked even for Illustrator "File/Place…" interface

    1 vote

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