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illustrator cc 2018 wrong in export psd after rasterized

colors change in file export with pantone, my steps are as follows:
1- I have created a file in illustrator CC 2018 with 8 spot colors or pantone.
2- rasterize the file with the function "keep spot colors " flagged
3- export the .psd image with the function in the connection tab
4- the resulting file has changed colours and wrong result

14 votes
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roberto shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.

8 comments

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  • carlo commented  ·   ·  Flag as inappropriate

    Please, could you let me know when this problem is going to be fixed ?
    it is very necessary for me
    thank you

  • roberto commented  ·   ·  Flag as inappropriate

    Please, could you let me know when this problem is going to be fixed ?
    thank you

  • roberto commented  ·   ·  Flag as inappropriate

    I am sorry, but the mail ai@adobe.com doesn't seem to have received my email, please provide another email or another way for sending the files.
    thank you

  • roberto commented  ·   ·  Flag as inappropriate

    I am sorry, but the mail ai@adobe.com doesn't seem to have received my email, please provide another email or another way for sending the files.
    thank you

  • Sarah Khan (Illustrator team) commented  ·   ·  Flag as inappropriate

    Hi Roberto,

    I am unable to reproduce the issue. Please email the file with which issue is happening to: share with ai (at) adobe.com
    - Please remove spaces from share with ai and replace (at) with @

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