illustrator cc 2018 wrong in export psd after rasterized
colors change in file export with pantone, my steps are as follows:
1- I have created a file in illustrator CC 2018 with 8 spot colors or pantone.
2- rasterize the file with the function "keep spot colors " flagged
3- export the .psd image with the function in the connection tab
4- the resulting file has changed colours and wrong result
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.
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carlo commented
Please, could you let me know when this problem is going to be fixed ?
it is very necessary for me
thank you -
roberto commented
Please, could you let me know when this problem is going to be fixed ?
thank you -
Kristina commented
I am having the exact same issue. Please help!
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roberto commented
I am sorry, but the mail ai@adobe.com doesn't seem to have received my email, please provide another email or another way for sending the files.
thank you -
roberto commented
I am sorry, but the mail ai@adobe.com doesn't seem to have received my email, please provide another email or another way for sending the files.
thank you -
Sarah Khan (Illustrator team) commented
Hi Roberto,
We did not receive the file.
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roberto commented
please let me know if the mail has arrived
thank you -
Sarah Khan (Illustrator team) commented
Hi Roberto,
I am unable to reproduce the issue. Please email the file with which issue is happening to: share with ai (at) adobe.com
- Please remove spaces from share with ai and replace (at) with @